説明
ホテルのその他の情報
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アメージング ルーフトップ
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主要なモニュメントまで徒歩圏内、最高のロケーションです
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広々とした客室
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屋上からはジュルダン広場の息をのむような眺望をお楽しみいただけます。
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無料Wi-Fi
当ホテルの客室
ページ中 ページ
ページ中 ページ
ホテル所在地
ソフィテルブリュッセルヨーロッパ
Place Jourdan 1
1040 ブリュッセル
ベルギー
GPS:50.837704, 4.381243
アクセスと交通機関
ページ中 ページ
SCHUMAN
鉄道駅
アクセス: 800 m / 0.5 mi
ページ中 ページ
SCIENCES NATURELLES
美術館/博物館
アクセス: 50 m / 0.03 mi 5 min walk / 2 min drive
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シャトル
いつも待機しているシャトル
CINQUANTENAIRE
史跡
アクセス: 500 m / 0.31 mi 5 min walk / 2 min drive
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シャトル
いつも待機しているシャトル
BOZAR ART CONTEMP
美術館/博物館
アクセス: 3 km / 1.86 mi 15 min walk / 10 min drive
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シャトル
いつも待機しているシャトル
PALAIS ROYAL
史跡
アクセス: 3 km / 1.86 mi 10 min drive
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シャトル
いつも待機しているシャトル
BROUCKERE & MONNAIE
娯楽/劇場街
アクセス: 4 km / 2.49 mi 10 min drive
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シャトル
いつも待機しているシャトル
FOREST NATIONAL
オペラ/コンサートホール
アクセス: 5 km / 3.11 mi 20 min drive
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シャトル
いつも待機しているシャトル
SERRES ROYALES
植物園
アクセス: 12 km / 7.46 mi 20 min drive
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いつも待機しているシャトル
ATOMIUM
観光名所
アクセス: 15 km / 9.32 mi 25 min drive
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シャトル
いつも待機しているシャトル
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Cinquantenaire Park
公園
アクセス: 800 m / 0.5 mi 5 min walk / 1 min drive
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PLACE JORDAN
レストラン/カフェ街
アクセス: 100 m / 0.06 mi
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シャトル
いつも待機しているシャトル
LOUISE TOISON D'OR
ショッピング街
アクセス: 2 km / 1.24 mi 15 min walk / 10 min drive
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シャトル
いつも待機しているシャトル
ホテルサービス
チェックインはからです - チェックアウトはです
- 駐車場
- ペット可
- レストラン
- 車椅子でのご利用に対応
- フィットネスセンター
- Wifi
- エアコン
- 朝食
- バー
- 会議室
- 全館禁煙
- ルームサービス
THE 1040
With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.
THE 1040
リラクゼーションエリア、連結されたワークスペース、日中の小規模なケータリングを組み合わせたバーです。夜になるとラウンジのような雰囲気を纏います。コーヒーブレークやアペリティフでご利用いただき、ぜひ「l'art de vivre à la française(フランス流の生活の中の美)」を身近に感じてください。
2 朝食
フィットネスセンター
地下1階にあるSoFITジムは年中無休で営業しております。ストレスを軽減し、体を鍛え、エネルギーをチャージできる理想的な場所です。最新の有酸素運動設備に加え、パワー トレーニング機器など、ハイテクで使い勝手の良い機器を完備しております。
スパ
お客様のご意見
careless and unprofessional service again unfortunately
トリップアドバイザーの評価 1.0/5
rhU2683LP トリップアドバイザー認証口コミ
Dear Mr Horgan, We appreciate your loyalty and the time you took to provide us with feedback. . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please accept our sincere regrets that you did not receive your chocolate bar for the second time as part of your Platinum member benefits with ACCOR. You can be assured that we will make sure that this situation does not occur during your future stays at our hotel. We would like to inform you that the flies you saw at our front desk were caused by a plant that was placed at the reception. We immediately contacted our florist to resolve this problem and replace the withered plant. Moreover, we will ensure that the food at the bar is always adequately covered. In accordance with what we have already discussed via email, sometimes guests are credited with an incorrect number of points by the program ACCOR, which is why the points need to be corrected and re-posted. Although we try our best to avoid causing inconvenience to our guests, sometimes it may take a few days for points to be credited back to their accounts. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Contardi Guest Relation & Duty Manager
Conveniently located inconvenient hotel
トリップアドバイザーの評価 2.0/5
Tejfel J トリップアドバイザー認証口コミ
Dear @tejfelj , Thank you for taking the time to rate and comment your experience at the Sofitel Brussels Europe. I am sorry that your experience did not meet your expectations in all aspects and specially regarding your room; please allow me to express my sincerest apologies. Your satisfaction is our priority and we are taking your review very seriously. First of all, we are sorry to read that you were not satisfied with the layout and design of your room. Our Suites have been renovated and refurnished and this is also our aim for our Rooms in a near future. Your comments regarding the mirror, the power outlets, the coat hanger will be communicate to our General Manager. Moreover, regarding the bed, in all Sofitel Hotels, we have a unique bedding type. Our beds are composed of a mattress and, on top of that, an anti-allergic topper mattress made of duck down and feathers. If you wish to remove the mattress topper for your next stay, we will do so and you will feel more comfortable during your night. Please do not hesitate to contact us directly for your future reservation. It would be our pleasure to arrange your stay and ensure that you feel comfortable in our establishment. Regarding the phone issue you had, the coat hanger, I will be happy to know your name in order to inform our Maintenance Manager. It is very important for us that we take the appropriate measures to improve those issues. Regarding the amenities in the room, I will communicate your comment to our Front Office Manager. I am sorry you were disappointed on this matter. Otherwise, I am glad you enjoyed the calmness of our neighboorough. I would be our pleasure to welcome you back. Please do not hesitate to contact me personally for your next stay. I am Clara, Guest Relation and Duty Manager at the Sofitel Brussels Europe. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clara Rondini Guest Relation & Duty Manager
Staff confused about priorities affecting customer service of a great hotel in a good location
トリップアドバイザーの評価 2.0/5
Falga トリップアドバイザー認証口コミ
Dear Mr Falga, We are very grateful for taking the time to tell us about your experience at the SOFITEL Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for letting me know about the poor situation you experience at our bar with our staff member who did not explain to you clearly that we have a bar menu and a restaurant menu. Your comment will be shared with our bar and restaurant manager in order to prevent a similar incident from occurring in the future. Moreover, I really regret unpleasant experience you had at your departure time. If I understands clearly you were staying with us during a European summit. Our management will be notified of your feedback and will work closely with our entire team at the Sofitel to improve our service to our individual guests during such event. In order to have a private discussion via email with you, we would appreciate it if you could get in touch with us via the email address H5282-gr@sofitel.com. We will be glad to discuss directly with you. At Sofitel Brussels Europe, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Contardi Guest Relation & Duty Manager
Very convenient location
トリップアドバイザーの評価 4.0/5
IrK5 トリップアドバイザー認証口コミ
Dear Guest, On behalf of the Sofitel Brussels Europe we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review. It has been a pleasure to host you at our property during your visit and we are delighted to hear that we embraced your expectations. Moreover, we are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments. Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Thank you again for sharing your feedback, Sophie Contardi Guest Relation & Duyt Manager
Pleasant Stay
トリップアドバイザーの評価 4.0/5
milan-zrh トリップアドバイザー認証口コミ
Dear Sir or Madam, Thank you for taking the time to let us know about your stay at the Sofitel Brussels Europe and the great note. We are sorry to hear that you were not satisfied with the Accor membership benefits. We will communicate your comment to our Front Desk Team to ensure that this does not happen again in the future. It is important for us that our ALL members feel in their guest experiences the advantages of being part of our membership. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clara Rondini Guest Relation & Duty Manager
との提携 TripAdvisor