ノボテルロンドンエクセル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,397 件のレビュー

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7 Western Gateway, Royal Victoria Dock, E16 1AA ロンドン, イギリス

説明

ホテルのその他の情報

  • エクセルエキシビジョンセンター向かいの立地

  • ロイヤルビクトリア駅から徒歩3分

  • スタイリッシュな空間でゆったりと食事

  • あらゆるニーズに対応できるミーティングエリア

  • 全室でインターネット無料

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ホテル所在地

ノボテルロンドンエクセル

7 Western Gateway, Royal Victoria Dock
E16 1AA ロンドン
イギリス

GPS:51.507933906029066, 0.0232424366007321

電話番号
ファックス +44 20 7540 9710

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

UPPER DECK RESTAURANT

ノボテルでは、味覚も楽しんでいただけます。カジュアルな雰囲気の中で、シンプルながら本格的なさまざまな郷土料理や多国籍料理をお楽しみください。何か召し上がりたい、または飲み物だけお望みの場合でも、当ホテルのレストランでは、ノボテルにしかない何かを見つけていただけることでしょう。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,397 件のレビュー

トリップアドバイザーの評価  4.0/5  3,318 件のレビュー

2024エクセレンス認証

The noise really spoiled it for me

トリップアドバイザーの評価 2.0/5

barkerthedog ビジネス - トリップアドバイザー認証口コミ

I had been really quite impressed by this hotel - especially for the space it offered for a London hotel. The room itself was good - there was a 3/4 bath as well as shower and even separate loo. There's an ironing board and iron in the room and hairdryer plus a sink that you could bath a toddler in! The small fridge is a bonus too. What totally spoilt it for me was the odd and very loud noises I assume were issuing from whatever the building services were located adjacent to the room. A mix of regular thuds, bangs, clangs, clanks and then something like someone using a pressure washer on a metal garage door. This seemed to only stop from between 2.00am and 5.30am. I found it impossible to sleep through. This wasn't 'noisy neighbours' or plane noise as some on here have reported but something happening as part of the 'workings of the hotel'. Perhaps they were tumble drying rocks in the room next to me?? I was going to talk to staff on my exit but I had someone to meet and there was a queue at reception, so I didn't get the chance. I was booked into room 201 for two nights and perhaps if I had been in any other room in the hotel it may be tolerable, so I would very much avoid that room and perhaps ask for a quiet location in the hotel. It's super handy for Excel where I was working at a trade fair. The transport links into London are now good too. Breakfast had a lot of choice but needs more staff and someone to clean and service the coffee machine. Views across the docks and to O2 are exceptional.

Hi barkerthedog, I hope you're well. I wanted to apologize for the noise disruption you experienced during your stay in Room 201. It's regrettable that this overshadowed your otherwise positive impressions of our hotel. Your feedback is valuable, and I assure you we're investigating the source of the noise to prevent similar occurrences in the future. We appreciate your understanding and hope to welcome you back for a more enjoyable stay. If you have any further concerns, please feel free to reach out to me directly at aurelija.revuckaite@accor.com Best regards, Aurelija Revuckaite Guest Experience Manager

Novotel london excel

トリップアドバイザーの評価 4.0/5

Connector25156825607 トリップアドバイザー認証口コミ

My wife, daughter and I stayed at the hotel between April 18-21. After a busy week in central London, it was a very pleasant stay. The hotel is excellent, the rooms are excellent, the service was very kind. Excellent breakfast, amazing balcony overlooking the river. Highly recommend.

Hey Connector25156825607, Thanks for sharing your experience at Novotel London Excel! Sounds like you had a fantastic stay with your family. It's great to hear that you found the hotel and rooms excellent, and that the service was kind. We appreciate your recommendation and hope to welcome you back again soon. Best, Aurelija Revuckaite Guest Experience Manager

Good experience

トリップアドバイザーの評価 5.0/5

Curious29604491916 トリップアドバイザー認証口コミ

Nice experience in the hotel. Breakfast and the service was very pleasant. Especially Audrie’s attitude was very friendly and nice.

Hey Curious29604491916, Thanks for the great review! We're thrilled you enjoyed your stay, especially the breakfast and service. We'll make sure Audrie knows she made your experience even better with her friendly attitude. See you next time! Kind regards, Aurelija Revuckaite Guest Experience Manager

Great Hospitality!

トリップアドバイザーの評価 5.0/5

Don F トリップアドバイザー認証口コミ

Great hospitality from the team at Novotel! We hosted a business event and it was top notch. The staff were excellent, especially Hassan and Klea!

Hi donfl4262AC, Thank you so much for taking the time to rate your stay with us. We're always absolutely thrilled to read about great experiences with our team, so thank you so much for this. We'll be sure to pass your message onto Klea and Hassan , and hope to be able to welcome you back again soon. Best, Aurelija Revuckaite Guest Experience Manager

A lovely stay

トリップアドバイザーの評価 5.0/5

horanshealthstorese トリップアドバイザー認証口コミ

Very comfortable stay. Food was good too. Klea in the bar was very helpful and efficient. Location is perfect for London Excel

Hi horanshealthstorese, So glad to hear you had a lovely and comfortable stay with us! It's great that you enjoyed the food, and we'll be sure to pass your compliments along to Klea for her helpfulness and efficiency at the bar. Our location near the London Excel couldn't be better, and we're delighted it worked well for you. Thanks for choosing us, and we hope to welcome you back again soon! Kind regards, Aurelija Revuckaite Guest Experience Manager

との提携 TripAdvisor

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  • 635 件のレビュー 6.7/10 朝食
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  • 341 件のレビュー 5/10 お値打ち度

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ロンドンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。