イビスブラティスラバセントルム 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,003 件のレビュー

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説明

ホテルのその他の情報

  • Just a step from city center of old town

  • Dedicated staff always willing to go an extra mile

  • Private parking for car

  • 40 minutes drive from Vienna, less than 2 hours drive from Budapest

  • 16 minutes drive from M. R. Stefanik international airport

当ホテルの客室

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ホテル所在地

イビスブラティスラバセントルム

Zamocka 38
81101 ブラティスラバ
スロバキア

GPS:48.144585, 17.102639

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

ENJOY

非契約写真

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,003 件のレビュー

トリップアドバイザーの評価  4.0/5  1,970 件のレビュー

立地が良い

お客さまの声 4.0/5

ふ. ファミリー - 確認済みレビュー すべて

街にもお城にも徒歩でいけます。

Convenient stay

トリップアドバイザーの評価 4.0/5

Tamu N トリップアドバイザー認証口コミ

This hotel was a good choice for a short stay. Its central location was perfect for exploring the city on foot, and it was easily accessible by tram and bus. Our three-person room was very spacious and had a nice view from the large windows. Housekeeping cleaned the room and replaced towels daily, and the Wi-Fi worked well. The staff was helpful. However, the breakfast lacked variety and needed better replenishment, and the coffee was low-quality. The beds weren't comfortable, and there were no bedside sockets. A kettle in the room would have been a nice addition.

Thank you for taking the time to write a review about your recent visit to at Ibis Bratislava Centrum. I’m delighted that you enjoyed your stay and I have noted all your comments which I have since addressed. I look forward to welcoming you back at Ibis Bratislava Centrum! Kind regards, Peter DOLINSKY General Manager

Good location, but lack of service quality at the reception.

トリップアドバイザーの評価 3.0/5

Michael F トリップアドバイザー認証口コミ

Positive: The location of the hotel is good because it is within walking distance to the old city center. The breakfast is also good considering the hotel category. Negative: lack of service orientation of the receptionists (especially one lady with longer black hair). I have rarely come across hotel staff that is so little forthcoming and conveys so much the impression to be in a bad mood. My guess is that it is a lack of training. Two examples: 1. After the first night, I had to change rooms because my room was very loud; I had to leave for some business after breakfast and was told that the hotel would prepare the key card for the new room while I was gone so that I could get it upon my return to the hotel in the afternoon. When I returned, nothing had been done and I had to wait until several people in front of me had completed their check-in process and the receptionist had found a room for me. Since it was late in the afternoon, choices were limited so that I could only get the choice between a room that was also relatively noisy and a room with a tall wall right in front of the window. 2. When the receptionist wanted to show me the rooms I was supposed to choose from, she always entered the elevator before I did. I did not mind very much, but realized that she had not been trained sufficiently.

Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Ibis Bratislava Centrum. Kind regards Peter DOLINSKY General Manager

Avoid it

トリップアドバイザーの評価 1.0/5

Traveller452020 トリップアドバイザー認証口コミ

Unfriendly staff. Only one towel (no hands towel). Very noisy room either because of car traffic or the tram that comes out of a tunnel like a plane landing from 5am to 11pm. Breakfast "mood" is still communist. Doing zero. Awful temperature in the mini room that gets annoyingly hot during the night or super noisy old AC, you choose the bad or the worse. Old too used matress that breaks your back drawning like falling into hell. Fat man room next door snoring the whole night and we hear it from our room's bed. Situation is ok like many others. Stairs broken and dirty. 3'5€ per night per person of revolutionary tax on a city visited mainly on a day tour from Vienna. Please, stand up and applause this garbage who decided to get rich like in medieval times. Once done, dont ever come back to Bratislava or, even more, dont ever come back to Ibis hotels.

Thank you for taking the time to tell us about your experience at the ibis Bratislava Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Peter DOLINSKY General Manager

Good location Friendly staff !!

トリップアドバイザーの評価 4.0/5

Southside_Travels Couples - トリップアドバイザー認証口コミ

Good location only a short stroll to Old Town . Also near Bratislava Castle and not far from river. Ideal location!! Found staff to be friendly and helpful!! Was typical Ibis room but maybe a little tired especially the bathroom.. probably time for a refurb !! Had no issues during our stay and would use this hotel again.

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Ibis Bratislava Centrum. Kind regards Peter DOLINSKY General Manager

との提携 TripAdvisor

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