メルキュール パリ ガール ド リヨン TGV ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 4,341 件のレビュー

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説明

ホテルのその他の情報

  • パリの中心にあります。6月より、地下鉄14号線経由でオルリー空港に直接アクセスできます。

  • ベッドルームにはスマートTV(Chromecast搭載)を備えております。

  • コ ワーキングスペースは、グルメな休憩スペースとしてもご利用いただけます。

  • コーナーステーションのドリンクと美味しいお料理:テラスやテイクアウトでご利用いただけます。

  • 24時間安全な荷物置き場(有料)。

当ホテルの客室

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ホテル所在地

メルキュール パリ ガール ド リヨン TGV ホテル

2 place Louis Armand
75012 パリ
フランス

GPS:48.844779, 2.372532

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  4,341 件のレビュー

トリップアドバイザーの評価  3.5/5  2,947 件のレビュー

Really bad experience.

トリップアドバイザーの評価 2.0/5

michaelhA9219YS ビジネス - トリップアドバイザー認証口コミ

Really bad experience: Arrived late evening after a long day, have my booking confirmed and expected everything was ok. The hotel reception could not find my booking in the first view, but later the found out that the have cancelled by booking the same day - do to the fact they could get in contact with by travel agency. After ongoing discussion with the receptionist in more than 30 min, I asked for a room if possible - and they confirmed there were plenty of available rooms. Why should we then spent more than 30 min in discussing my booking.

Humiliated!

トリップアドバイザーの評価 1.0/5

Violeta B ファミリー - トリップアドバイザー認証口コミ

Humiliated! Arrived by mistake at the reception of this hotel at 11:00 pm, raining, along with my 80 year old mother and two heavy suitcases. The guy that served us noticed that we were not at the right hotel, ours was a sister branch - opera bastille 5 minutes walk distance. When we asked him to assist us to order a taxi for us, he laughed at me, insisting it was only a 5 minute walk! But not only that, after ordering the taxi for us, the driver assigned was incredibly rude to us, swearing at us for our suitcases and not assisting two ladies in need. Worse welcome to Paris ever. No empathy or any kind of compassion or generosity left. Utterly disgraceful and humiliating!

Dear Violeta B, We sincerely apologize for the situation you describe. Indeed, this behaviour is not normal. I have shared your review to our Direction and Reception Manager. We are investigating to understand what happened. Regarding the taxi driver however we have no power on it. Once again, we apologize for this situation. I wish you a lovely day, Léa, Community & Quality Manager

Nice hotel once you've found it.

トリップアドバイザーの評価 5.0/5

NautiusMaximus トリップアドバイザー認証口コミ

This hotel is all part of the Gare de Lyon, so I naively assumed that once I'd got to the Gare de Lyon, it would be easy to find. Wrong! The Gare de Lyon is enormous, and there are no signs anywhere within the station to tell you where the hotel is. Anyway, after much wandering around at random, I figured it out so you don't have to. The trick is to follow the signs inside the station for "Hall 1". Once you're in Hall 1, then leave the station by the main exit, and you'll find the hotel just outside on the left hand side. Easy when you know how. Once I was there, I had a pleasant experience. Friendly staff, comfortable room, nice breakfast. Really can't think of anything bad to say about it. And of course once you've found it, it is incredibly handy for the Gare de Lyon if you're arriving in or leaving Paris by that route.

Dear NautiusMaximus, We thank you for taking your time to share your feedback with us. Saddly we are not allowed to put any signs in the train station indicating our location. The easy landmark is the Clock Tower as we are next to it. Overall, it seems you had a lovely time with us and that is a pleasure to read. We wish you a lovely day, Léa, Community & Quality Manager

パリのリヨン駅に最も近く、駅へのアクセスはとても良いです。

お客さまの声 5.0/5

Hiroyuki A. ご友人 - 確認済みレビュー すべて

アイスパックの冷凍庫への保管をお願いしましたがとても親切に対応してくれました。部屋もキレイに清掃されており、また宿泊したいと思います。

glad to stay in nearest property from the station.

トリップアドバイザーの評価 5.0/5

saimahmad トリップアドバイザー認証口コミ

Very Rude Staff, specially at reception. Restaurant Staff was good. Location is too much good. Hotel amenities are good. Just out of station. Breakfast is expensive. 20 Euros per head. clean rooms and toilets you can also do office in this property.

Dear Saimahmad, We thank you for taking your time to share your feedback with us. We hope that overall you had a great stay with us. We do apologize if some of our staff were not so friendly. We wish you a lovely day, Léa, Community & Quality Manager

との提携 TripAdvisor

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  • 335 件のレビュー 4.5/10 お値打ち度

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