ノボテルパリヴォージラールモンパルナス 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,688 件のレビュー

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説明

ホテルのその他の情報

  • 公共エリア改装中:ロビー、バーおよびレストラン

  • Bureau Veritas による ALLSAFE ラベルの取得

  • 公共交通機関からわずか50mで、パリの旅に理想的な立地。

  • 簡素化したメニューのフードサービス

  • 有料の専用駐車場をご利用いただけます (空室状況によります)。事前予約は受け付けておりません

当ホテルの客室

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ホテル所在地

ノボテルパリヴォージラールモンパルナス

257 rue de Vaugirard
75015 パリ
フランス

GPS:48.83997, 2.30303

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,688 件のレビュー

トリップアドバイザーの評価  3.5/5  2,425 件のレビュー

Great Residential Neiborhood, just near the Subway

トリップアドバイザーの評価 5.0/5

ivanp937 トリップアドバイザー認証口コミ

We stayed there for seven nights, and had a pleasant time. Our room had a partial sight of the Eiffel Tower, it was clean, confortable, and the front desk staff was nice with our requests. It is less than a block from a subway station (Line 12), and I suggest you use it to get to the turistic area. I would reccomend this place to a friend.

Thank you so much for your review Ivan ! We are glad that you enjoyed both your stay and our location. It was a pleasure to host you. We hope to see you again someday. All the best, Andrea - Communication Manager

Unfriendly rip off

トリップアドバイザーの評価 1.0/5

123AG4567 Friends getaway - トリップアドバイザー認証口コミ

The hotel staff were rude and not friendly at all, which is ok however we stayed for a weekend and they did not clean our room, replace towels or even make the bed and when asked about it replied there was an item of clothing on the bed so it was too messy to clean, they then proceeded to charge us £50 because there was make up on a towel.. honesty not a great location and overall experience wouldn’t recommend

Dear Alana, I am sorry that your stay did not bring you full satisfaction because of the cleaning fee. However, like our Reception explained it to you, the Room was too messy and too dirty to be quickly cleaned up (and that is not due to one item of clothing on the bed only). When several sheets and towels are permanently stained, it is only normal to be charged for extra cleaning/replacement genered. I am sad to read that it altered your perception of the overall experience. We wish you well. Regards, Andrea - Communication Manager

Clean Rooms and Friendly Staff

トリップアドバイザーの評価 4.0/5

enjoyyourstay1234 ファミリー - トリップアドバイザー認証口コミ

Stayed here on a trip to Paris. Staff were very friendly and the rooms clean and tidy. There is a lovely coffee shop on the ground floor and nice restaurants if you decide to stay in for dinner. The roof top bar/restaurant in my opinion was a bit of an anti climax. Service was terribly slow as we waited 20 minutes for our drinks to arrive, that was after I went up to the bar to order and was told that orders are taken at the table. This bar is also ver expensive at 12€ for a pint of beer 7€ for a half pint of beer and 7€ for a glass of coke. Certainly very pricey for a mediocre view of the Eiffel Tour. Would definitely not recommend going to the 7th floor bar. Other than that I can highly recommend the hotel as it is in a great location with some nice restaurants and bakeries in walking distance and the metro station only a 2 minute walk away.

Thank you for your feedback! It was a pleasure serving you and we are happy to see that you had a good time and enjoyed our Coffee shop and our Trattoria downstairs. I am sorry that your experience at our rooftop-bar was not up to your expectations and that the wait was too long. It is definitely something we are going to work on to prevent it from happening ever again. We hope to get the chance to host you again someday. All the best, Andrea - Communication Manager

An unpleasant experience with the receptionist

トリップアドバイザーの評価 1.0/5

alice33333333 Friends getaway - トリップアドバイザー認証口コミ

This afternoon, around 1:30 Pm when I was sitting comfortably at the lounge on the ground floor of the Novotel hotel Vaugirard. A lady from the reception came and told me to leave and go to the cafe area, which I understood and would do as told. However, when she told me to leave, she did not ask the others (who also brought drinks to the hotel's lounge area at the same time as me) so I had to tell her I felt a bit uncomfortable when she treated me like that. Then she asked all of us to leave. I mean, if she had been fair from the beginning, asking if everyone was staying here or not and politely requiring us all to leave, I wouldn’t have felt so disappointed by the service (I thought: Was she judging people by their appearance before asking them to leave?). You know how people feel when they are discriminated and mistreated, right. She did not even say sorry or explained why she did that. I love Novotel anyway except for that experience.

Dear Lucy, I am sorry that you felt that way about the way our Receptionnist spoke to you. I can garantee you that it was in no way spiteful and that she did speak to other people waiting in the lobby, which is made for our hotel guests whilst we have a coffeeshop available for everyone. Rest assured that we will work on our communication so that there is no more misunderstandings in the future. We hope to get the chance to receive you again some other time and show you our savoir-faire. In the name of the team, I beg your pardon. All the best, Andrea - Communication Manager

3 days holiday in Paris

トリップアドバイザーの評価 5.0/5

dstefan2023 ファミリー - トリップアドバイザー認証口コミ

The hotel is recently renovated, looks nice, gentle person el, Italian food is tasty as well. Rooms are clean and comfortable. Location of the hotel is proper to have acces to all main places of Paris by Metro which is located 100m away.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,146 件のレビュー 9.2/10 ロケーション
  • 1,602 件のレビュー 7.1/10 客室
  • 1,489 件のレビュー 8.3/10 サービス
  • 21 件のレビュー 7.9/10 インターネット
  • 839 件のレビュー 7.9/10 朝食
  • 585 件のレビュー 7.3/10 清潔さ
  • 368 件のレビュー 7.2/10 設備
  • 213 件のレビュー 8.8/10 バー&飲料

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