ノボテルジェノバシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,013 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • クルーズターミナルまで徒歩で数分の距離

  • 屋外プール、ソラリウム (現在ご利用いただけません)。24時間オープンのフィットネスセンター

  • ALL SAFE認証取得済みホテル

  • コンベンションセンター、パソコンのレンタル

  • 敷地内の専用駐車場 (最大高さ176 cm)

当ホテルの客室

ホテル所在地

ノボテルジェノバシティ

Via Antonio Cantore 8
16149 ジェノバ
イタリア

GPS:44.410576, 8.901636

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

CANTORE8 BAR&CUCINA

The Cantore8 restaurant offers wonderful Italian cuisine and regional dishes in an inviting setting. Special menu for children

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,013 件のレビュー

トリップアドバイザーの評価  3.5/5  2,845 件のレビュー

No go Hotel awful management

トリップアドバイザーの評価 1.0/5

Milano_my_home ファミリー - トリップアドバイザー認証口コミ

This hotel is no go at all don’t waste your money . The management ripped me off with my reservations, I was not able to travel the date of reservations bc airline canceled a trip and I canceled the hotel within one hour after booking with Expedia and they refused to give a refund however I decided to travel a day after and they canceled my reservations andirons me no booking and no refund ???? They are thief’s and not Trusted people and lack of ethics . I spoke with the manager but he was not helpful at all. What a shame to have Accor name and have this manger in such a hotel … shame only

Great value, clean, friendly and helpful staff, fantastic place for staying with a small child

トリップアドバイザーの評価 5.0/5

Becksc5 トリップアドバイザー認証口コミ

A great family friendly hotel! Staff were very helpful and thoughtful - I was travelling on my own to visit family with a small child and they very kindly upgraded me (without me asking as I would just expect the room I paid for). The room was very clean, and the daily service of the room was excellent too. Breakfast did get a bit crowded on a couple of days but they opened another section the following day to cater to the extra numbers. Pool was great, lovely and clean and nice big towels provided. A really great spot for staying close to the city with a small child who can only manage 1/2 day adventures. My daughter and I LOVED this hotel and thought it was great value!

Terrible at best

トリップアドバイザーの評価 2.0/5

teotutulan ファミリー - トリップアドバイザー認証口コミ

We stayed/still stay by the time of this review, in August 2023. Experience has been terrible at best, they only got poor because they have been lifted by the quality of the reception staff and breakfast team. Other than that they would have been less then terrible. Rooms: we got a room at second floor, at the end of the corridor. The carpet was supposed to be brown, it is slowly turning into black, definitely not clean. Room antique, maybe in 1980ies would have been ok but in 2023 it is not. We even found a very dirty towel, which I have attached a picture. Bathroom has a very old and stained linoleum. Noise: the windows are not insulated and the noise keeps on getting in through the night, scooters, trains and even drunk people. Staff looks very friendly and they do speak English and Italian, very limited in French though. Parking : please be AWARE, parking is 8 euro a night, but they have been cases when they have been breaking cars. If something like that happens you are told that the cameras are not working.

Not a 4 star hotel.

トリップアドバイザーの評価 1.0/5

minilouise75 ファミリー - トリップアドバイザー認証口コミ

The rooms are substandard, not 4 star. Stains on the carpets, the bathroom fittings are botched together. The rooms haven’t been updated in probably 30 years! For €171 a night for a family room it is a rip off. Air con, whilst blows air out does not cool the room. We told the hotel and they moved us rooms but the air conditioning was no different in the second room. The location is terrible for the town centre, no amenities close by. All the restaurants close at 2 until 7, so not good if you have travelled and arrive hungry! Restaurant in the hotel is very expensive.

4 stars Novotel needs updates.

トリップアドバイザーの評価 3.0/5

Elcypria トリップアドバイザー認証口コミ

Hotel areas and rooms were good . Only beds were not all comfortable. I paid for a double bed room but they offered me a sofa bed for the second person . Not acceptable for 4 stars hotel. They responded that their double room are all like this. Breakfast was very good buffet. TV also not offering international channels with English subtitles . No respect to international customers.

との提携 TripAdvisor

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周辺の他の施設

メルキュール ジェノバ サン ビアージョ(2014年7月オープン) 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 (722 件のレビュー)

At 7.284 km

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