Novotel Sheffield Centre 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,739 件のレビュー

Novotel Sheffield Centre - Image 1
Novotel Sheffield Centre - Image 2
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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • An ALLSAFE Clifton certified Hotel

  • 7 versatile meeting rooms which can hold up to 220 people

当ホテルの客室

ホテル所在地

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT

非契約写真

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,739 件のレビュー

トリップアドバイザーの評価  4.0/5  2,090 件のレビュー

Good Central Location

トリップアドバイザーの評価 3.0/5

Archer_011 トリップアドバイザー認証口コミ

The staff on reception are truly wonderful, so helpful and pleasant. The room was a little dated and had popcorn on the walls, very 70's, but it was very clean. The door between the bedroom and entry was good for keeping noise out but early one morning in my corridor multiple doors were being slammed, I saw it was actually the housekeeper and I gave this feedback to reception, very poor. Some noise could be heard from the road but only if the window was open. My room card was not working on the second day but this was quickly rectified although I saw multiple guests going to reception with the same issue. I would have given this hotel a very good if it wasn't for the housekeeper slamming the doors and the outdated decor. It was a good stay but I really hope there is some refurbished of rooms in the future and the housekeeper takes into account guests may still be sleeping.

Thank you for choosing Novotel Sheffield Centre for your recent stay and for taking the time to share your feedback with us. We appreciate your kind words about our central location and the wonderful staff at the reception. It's great to hear that they were helpful and pleasant during your stay. We apologize for any inconvenience caused by the dated decor in your room. We understand that this may have affected your overall experience. Your feedback regarding the housekeeper's behavior has been noted, and we will address this matter with our team to ensure that noise disturbances are kept to a minimum in the future. We value your feedback, as it helps us to improve our services. We apologize for the noise from the road that could be heard when the window was open. We understand that a peaceful environment is important for our guests, and we will take your comments into consideration as we continue to enhance our facilities. We are glad to hear that the issue with your room card was quickly rectified. We apologize for any inconvenience caused and appreciate your understanding. Thank you for your suggestions regarding room refurbishment. We will certainly consider your feedback as we plan for future improvements. We appreciate your feedback and hope to have the opportunity to welcome you back to Novotel Sheffield Centre in the future. Best regards, Novotel Sheffield Centre

Friendly staff - Alexandra

トリップアドバイザーの評価 5.0/5

28mihaelav トリップアドバイザー認証口コミ

Our stay in the hotel was very pleasant! Big thank you and shout out to Alexandra for making sure we have everything we need during breakfast hours and not only! She is very approachable and friendly and made us feel like home. The breakfast has got everything you need, from the classic English breakfast to fruit and sweet treats. Very nice experience!

Thank you for taking the time to share your positive experience at Novotel Sheffield Centre. We are delighted to hear that you had a pleasant stay and enjoyed our breakfast offerings. We greatly appreciate your kind words about Alexandra, who ensured that you had everything you needed during breakfast hours. It is wonderful to know that she made you feel at home. We strive to provide friendly and approachable service to all our guests. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Best regards, Karen.

Great breakfast

トリップアドバイザーの評価 5.0/5

Florin M トリップアドバイザー認証口コミ

Hotel is ok, rooms are well looked after and kept clean, breakfast stood out as very well organized and looked after, Alexandra is a very welcoming person and seems to always know what you need and point you in the right direction. Definitely a good experience overall.

Thank you for choosing Novotel Sheffield Centre for your recent stay and taking the time to share your feedback. We are delighted to hear that you enjoyed our well-kept and clean rooms. We are especially pleased that you found our breakfast to be a standout experience. Our team, including Alexandra, takes pride in providing a welcoming and attentive service to ensure our guests have a positive start to their day. We appreciate your kind words and hope to welcome you back for another great experience at Novotel Sheffield Centre. Best regards, Karen

A fantastic hotel with a superb staff team

トリップアドバイザーの評価 5.0/5

redpanda86 Couples - トリップアドバイザー認証口コミ

5 stars is not enough... I couldn't rate the Novotel highly enough! I am so impressed by the customer service at this hotel. From the moment we booked, it was 5 star service. I had enquired about an upgrade as it was booked as a gift for my husband, and this was offered free of charge as a goodwill gesture. Our stay had to be changed last minute as we had the flu, but this was rearranged, again free of charge with no hassle, to a date of our choosing. Our room was once again upgraded for us, and when we arrived we were met with a lovely gift on arrival and birthday card - such a lovely touch! I was particularly impressed by the staff Courtney (who dealt with most of my emails) and Alina and Evan who were on reception during our stay. The hotel itself was lovely, we were able to park in the secure car park underneath and the swimming pool, although we didn't use it, and Reception area were very nicely decorated and welcoming. We had brought our dog with us and the doggy welfare stand with biscuits and towels was a great touch! The kids play area looked fantastic too. Our room was super clean, a good size and well equipped, the bed and sofa so comfy. Shower worked well which is always important for me and the complimentary toiletries were of a high standard. The location of the hotel is definitely a strong point, right in the centre, with a back exit out onto the square with restaurants and shops close by. It's right next to the Winter Gardens which were defonately worth a visit. All in all, an excellent stay with fab staff and lots of little extras that made our stay very memorable! A special mention to Courtney again, who sorted out sending our travel mugs back to us after we left them in the room! Thank you so much!

Thank you for taking the time to share your wonderful experience at Novotel Sheffield Centre. We are truly delighted to hear that you had a fantastic stay and that our staff team left such a positive impression on you. We are glad that our customer service exceeded your expectations, from the moment you made your booking until you checked out. It was our pleasure to offer you a complimentary upgrade and assist with rearranging your stay due to the flu. We are thrilled to know that you appreciated the special touches we added to make your husband's birthday celebration memorable. Your kind words about our staff members, Courtney, Alina, and Evan, have been shared with them. They will be thrilled to receive your recognition for their exceptional service. We take pride in providing a well-maintained hotel and are pleased to hear that you found our facilities, including the swimming pool, reception area, and doggy welfare stand, to be impressive. It is wonderful to know that your room was clean, spacious, and well-equipped. We understand the importance of a good shower and are glad it met your expectations. Your compliments on our complimentary toiletries are greatly appreciated. We are pleased that our central location allowed you to easily explore the nearby restaurants, shops, and Winter Gardens. We hope you had a great time exploring the area. Thank you once again for your kind words and for choosing Novotel Sheffield Centre. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Novotel Sheffield Centre

Weekend stay

トリップアドバイザーの評価 4.0/5

Rachael J トリップアドバイザー認証口コミ

Stayed here for 2 nights when visiting the panto . Great location for everything in town nearby and restaurants nearby. Rooms not to bad don't like the idea of the toilet not being in the bathroom. Breakfast was OK no decaff tea bags had to keep asking for them. Orange juice was really watered down. There was Christmas parties going on which we were told about but could still hear the music on the 5th floor.

Dear Rachael J, Thank you for choosing Novotel Sheffield Centre for your weekend stay and for taking the time to share your feedback with us. We appreciate your kind words about our great location and proximity to restaurants and town attractions. We apologize for any inconvenience caused by the layout of the room, with the toilet separate from the bathroom. Your feedback has been duly noted and will be taken into account for future improvements. We are sorry to hear that you had difficulty obtaining decaffeinated tea bags during breakfast. Rest assured, we will address this matter with our team to ensure that all guests' preferences are catered to. Regarding the Christmas parties, we apologize for any disturbance caused by the music. We understand that this affected your stay and we will consider ways to minimize noise levels in the future. We appreciate your valuable feedback and hope to welcome you back to Novotel Sheffield Centre in the future for an improved experience. Warm regards, Novotel Sheffield Centre

との提携 TripAdvisor

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