ノボテルブリュッセルオフグランプラス 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,691 件のレビュー

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120, rue du Marché Aux Herbes, 1000 ブリュッセル, ベルギー

説明

ホテルのその他の情報

  • グラン プラスと中央駅に近接

  • グランプラスおよび中央鉄道駅に隣接

  • ファミリールームは、4名様までご利用いただけ、「キッズアットノボテル」の精神がお楽しみいただけます。

  • 美味しい朝食ビュッフェ。

  • 客室内とパブリックエリアでは、無料の高速Wi-Fiがいつでもお楽しみいただけます。

当ホテルの客室

ホテル所在地

ノボテルブリュッセルオフグランプラス

120, rue du Marché Aux Herbes
1000 ブリュッセル
ベルギー

GPS:50.846302, 4.354746

電話番号
ファックス +32 2 511 77 23

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,691 件のレビュー

トリップアドバイザーの評価  4.0/5  3,497 件のレビュー

Great location

トリップアドバイザーの評価 4.0/5

EggEaster トリップアドバイザー認証口コミ

Lovely hotel in fabulous location for all tourist sights in walking distance. There is a lovely little pool and two steam rooms which are great to use. Our room, 203 was very spacious and faced the back of the hotel where there is a lot of construction work going on therefore we were woken at 6:45 with loud noise-take ear plugs. Bar service was good. I hadn’t booked breakfast but decided to have it on our last day and was charged €25 per person, this is incredibly overpriced although there is a great choice it’s too expensive. Would recommend hotel tho

Dear Easter, Thank you for taking the time to share your comments. We are delighted to hear that you found our location to be excellent and well-suited for exploring the tourist sights within walking distance. It is also gratifying to know that you enjoyed the amenities offered by our hotel. We regret to hear that you experienced disturbances due to noise from the construction work nearby. We understand that such inconveniences can impact the comfort of our guests, and we apologize for the early morning disruption. The hotel is committed to ensuring a peaceful environment, and while the construction is beyond our control, we strive to provide any assistance we can to mitigate the noise impact. Your compliments regarding the bar service are much appreciated, and we are pleased that you enjoyed this aspect of our hospitality. Concerning the breakfast cost, we aim to provide a wide variety of high-quality options to ensure a great start to the day for our guests, and we apologize if it did not meet your value expectations. We will take your feedback into consideration as we continuously work to balance quality and price. We hope to welcome you back in the future. All the best. Jurgen Van der Haegen, General Manager

Executive Room with Superior Room's Bathroom

トリップアドバイザーの評価 3.0/5

savonarie トリップアドバイザー認証口コミ

Booked two Executive Room (not Superior Room) as I prefer modern bathrooms. After reading another traveler's experience of his Executive Room having a Superior Room bathroom, I emailed to the hotel to ensure this does not happen to both of my reservations. The hotel response was "it depends on availability when you check in" (hmmh). At check-in (checked in at 1pm), I asked if the Executive room has the right bathroom (I even showed a photo of the bathroom on the hotel's website), the hotel staff said "Yes, you booked the best room in the hotel". When I opened the doors of the 2 Executive Rooms, both Executive Rooms have Superior Room's bathrooms! I gave up and just lived with it because I do not believe the hotel and their staff get it. If these hotel staff shopped at an online site and got a different product, would they be ok with it? Definitely do NOT spend more money booking their Executive Rooms for the modern bathroom. Do not trust this hotel's website photos.

Dear Guest, Thanks for taking the time to comment on your stay at our hotel. We are delighted to hear that you found our location to be impeccable and appreciated the high standards of sleep quality and cleanliness we uphold. We sincerely regret to hear about your experience regarding the bathroom facilities in the Executive Rooms. Please rest assured, our aim is to consistently deliver precise and clear information to all our guests. We regret any confusion that may have arisen from our communication prior to your stay. We appreciate your feedback as it allows us to understand areas where we can improve. Furthermore, we are taking note of your comments on staff communication and reservation handling. It is always our primary goal to provide exceptional service, and we are saddened to know that we did not meet your expectations in this regard. Lastly, we hope that, aside from the concerns raised, you were able to enjoy the other amenities and services provided during your stay. We hope to welcome you back again soon. Best wishes, Jurgen Van der Haegen, General Manager

You get what you expect

トリップアドバイザーの評価 4.0/5

miltosapostolidis トリップアドバイザー認証口コミ

When you choose to stay in a Novotel hotel, you know what you`ll find , regardless of which city/country you are. This also applies to this particular hotel. Very nice inside and out, clean, large functional rooms, excellent sleep quality, willing to help staff at the front desk, quality breakfast (and with healthy options), what else? Excellent location, close to everything! Highly recommended!!

Dear Apostol, Thank you for this feedback concerning your recent visit. We're thrilled to hear that our central location met your expectations and provided convenience during your stay. Our team is also delighted that you found our service to be helpful, as we strive to make every guest's experience enjoyable. It's wonderful to know that our breakfast selection added a positive start to your day. While we take pride in our hotel's cleanliness and functional rooms, we note your mention of excellent sleep quality, which is a testament to our commitment to guest comfort. However, I noticed that there were no negative comments in your review, which we sincerely appreciate. Once again, thank you for highlighting our hotel's cleanliness, the functionality of our rooms, and our friendly staff. We hope we have the pleasure of seeing you on future occasions. Best regards, Jurgen Van der Haegen, General Manager

Very good and nice in deed, 2 to 3 minutes walking distance to most attraction, save money on transport

トリップアドバイザーの評価 4.0/5

Wanderer62612561448 ファミリー - トリップアドバイザー認証口コミ

l would say very good location and nice room, and they cater all type of needs but make sure to book early as this place is hot and happening. meaning to say lota of shops , shopping , eating to experience. no cons for this hotel as l really loved it with my family stay

Dear Wander, We thank you for this kind review. It's wonderful to hear that our prime location contributed positively to your family's stay, allowing for convenient exploration and enjoyment of the local attractions. We're also delighted that the room accommodations met your diverse needs and that your early booking enhanced your visit. Thank you for highlighting the vibrant shopping and dining experiences that surround us. The entire team look forward to welcoming you back on a future visit. Kind regards, Jurgen Van der Haegen, General Manager

広さに問題なく立地が素晴らしい

お客さまの声 5.0/5

と. ファミリー - 確認済みレビュー すべて

快適に過ごすことができました。

様、 この度はNovotel Brussels Off Grand Placeをご利用いただきまして、ありがとうございました。 立地の良さをご評価いただき、大変光栄です。当ホテルはブリュッセルの中心部に位置し、グランプラスからわずか200メートルという絶好のロケーションを誇っております。また、ご滞在を快適にお過ごしいただけたとのお言葉をスタッフ一同、心より嬉しく思います。当ホテルではお客様に最高のサービスを提供するため、スタッフの丁寧な対応や充実した朝食を大切にしております。 またのお越しをお待ちしております。 Jurgen Van der Haegen, General Manager

との提携 TripAdvisor

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