ノボテルリールサントルグランプラス 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,396 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 歴史地区の中心部にある魅力的なホテル

  • テラス付きのスタイリッシュなレストラン

  • 広くて静かなファミリールーム

  • レンタサイクルポイントと市街地行きシャトル乗り場に近接

  • ホテルの近くに Nouveau Siècle の公共駐車場があります。

当ホテルの客室

ホテル所在地

ノボテルリールサントルグランプラス

116 rue de l'Hopital Militaire
59000 リール
フランス

GPS:50.637001, 3.058622

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVOTEL CAFE

お食事は、お好みのスタイルで、お好みの時間にお召し上がりいただけます。 シンプルでありながら味わい深く、栄養バランスの取れたヘルシーな料理を常時ご用意しております。 レストランやバー、テラス、あるいはお部屋で、ごゆっくりと食事をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,396 件のレビュー

トリップアドバイザーの評価  4.0/5  1,282 件のレビュー

A great wee hotel

トリップアドバイザーの評価 4.0/5

sg17463 ファミリー - トリップアドバイザー認証口コミ

I liked this hotel. Great location, 10 mins walk from the Grand Place & the two main train stations. Lovely bar with friendly staff, nice big rooms, a nice gym in the hotel, and complementary water at reception with empty bottles which you can fill up and take to your room. Only minor grumble was that there no plug sockets at one side of the double bed, so to plug in your phone or check the time, you had to get up out of your bed to do so. Very minor grumble though. Overall, a nice hotel and I would definitely stay again.

We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyed our stay

トリップアドバイザーの評価 4.0/5

LichfieldBoy トリップアドバイザー認証口コミ

We stayed here in order to go to a game at the Rugby World Cup, while this was on they tripled the charge for an overnight stay but this is true of hotels in all cities hosting an event so it was expected. The hotel is in a good location just a short walk from the old town and many bars & restaurants. There's also a supermarket around the corner for beer/wine (there's a fridge in the room) or snacks. It's also not too far from the Eurostar station which you can walk to or take the metro. The format of the bedrooms seemed to vary depending on the location, ours was on the 4th floor and had a separate shower in addition to the bath but it had no room to store flat clothes, there was only hanging space. Rooms on the 2nd floor only had a bath with a shower outlet but plenty storage room for clothes. Regardless our room was clean, quiet, well decorated and had a comfortable bed - nothing at all to complain about. It also had a safe, a large flat screen TV and good wi-fi reception. The staff on reception and in the bar were friendly and helpful. The bar was very busy while we were there but they managed to cope very well with the number of orders for both drinks and food. Drinks were on the expensive side but this is true of most hotels. Breakfast was a bit disappointing in terms of variety and quality (especially the hot items) but the bread was fresh and there was some fruit on offer. There is a courtyard area where you can sit outside in addition to the bar/breakfast areas and we found this a convenient place to sit on the last day while we were waiting for transport to go home. As it is close to Flanders we took the opportunity to book a private WW1 battlefield tour which we enjoyed. If we decide to return to do a similar tour we will certainly stay at this hotel.

What a superb description of our hotel!! thank you for that !!! We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic staff

トリップアドバイザーの評価 5.0/5

DenisMurphy5842 ファミリー - トリップアドバイザー認証口コミ

We arrived today for a 3 night stay and we were met at the hotel by 2 reception staff that were absolutely fantastic. Their names were Ahmed and Bogdan and they were both so welcoming. Thank you both for the great introduction to this hotel you are both a credit to Novotel

Thanks so much !! We share this nice comment with Ahmed and Bogdan Hope to see you again, regards,

Great value place to stay

トリップアドバイザーの評価 5.0/5

Anne S トリップアドバイザー認証口コミ

Please don’t be put off by some of the earlier reviews, we’ve just had three great nights at this hotel. Perfect central location, delicious food and really lovely friendly and helpful staff. No sign of any disruptive renovations as referred to in previous post. Comfortable rooms, great selection at breakfast buffet and late checkout. I wouldn’t hesitate to stay there again or recommend this hotel to others

Thanks so much for this nice post hava a nice day

Poor standards and totally unwelcoming

トリップアドバイザーの評価 1.0/5

Iainnantucket トリップアドバイザー認証口コミ

This hotel is under renovation and covered in scaffolding, noise from 8 am with builders climbing around outside the window. And no pre warning on booking. Aircon not working so had to move room after 1 dayand not a word of apology…. Unwelcoming and a 25 minute wait for someone to man reception on check in……all in all a very poor experience and a hotel to avoid in future…seems to have a real lack of anyone careing for their customers.

Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 468 件のレビュー 9.2/10 ロケーション
  • 662 件のレビュー 7.1/10 客室
  • 748 件のレビュー 8.9/10 サービス
  • 6 件のレビュー 5.5/10 インターネット
  • 386 件のレビュー 7.5/10 快適さ
  • 330 件のレビュー 8.3/10 朝食
  • 204 件のレビュー 6.7/10 清潔さ
  • 145 件のレビュー 4.5/10 設備

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