ibis Senlis 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 925 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Courtepaille restaurant open from 11:30am to 11pm

  • Parc Astérix is 10 minutes away!

  • Apremont and Raray golf courses 10 minutes away

  • The hotel is Accueil Vélo (Cyclists Welcome) certified

  • Universal charging point for electric vehicles and Tesla Supercharger

当ホテルの客室

ホテル所在地

ibis Senlis

72 AVENUE DU GENERAL DE GAULLE
60300 SENLIS
France

GPS:49.208878, 2.605605

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BAR

The Bar : a friendly place to get together at any time of day.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  925 件のレビュー

トリップアドバイザーの評価  3.5/5  534 件のレビュー

Expensive for what it is

トリップアドバイザーの評価 2.0/5

qscofr1 Solo travel - トリップアドバイザー認証口コミ

Receptionist was great and friendly aomwthibg is quote evaluated by me on general score. room was tiny out of usual Red Ibis across Spain, UK specially in comparison with the price looks so expensive. I when to the restaurant and I order a standard burger that wasn't bad but not lovely for a high a amount in comparison with McDonald's is located 200 meter from the hotel. Really score is better than was plannijg because the receptionist was lovely and friendly.

Disappointing, outdated and poorly maintained.

トリップアドバイザーの評価 2.0/5

Camper803109 Solo travel - トリップアドバイザー認証口コミ

Unlocked parking lot, although it seems to have had it in the past. Hotel without elevator. Despite arriving with the hotel half empty, I am given a basement room. The shower column was half loose and one light in the room did not work. The door was a bad fit and all the noises from the hallway came in. The room was already paid for months ago by booking as it was a reservation without cancellation, but they charged me in full when I paid for breakfast. I realized by chance in the afternoon and they returned the money, they had not given me an invoice either and I had to ask for it. Not even a simple apology for all of the above. I tried to have a quick dinner and in spite of the dining room being almost empty because it was very early, everything was a problem because they had a group later, although in the end they agreed to serve me at some high tables, nobody was taking notes, the dining room was still half empty. The table was greasy and no one was serving me, so I decided to go somewhere else. In the morning I saw that this was where they put everything for breakfast and it was clear that the cleanliness was not very good. The breakfast, although varied, was not up to the standard of other Ibis I have stayed at. The mattresses have also changed and are now simple mats with a very uncomfortable protector under the sheet. The gel has also been rebranded, it smells terrible. I have known IBIS for many years, but this one as well as others like the one in Carcassone or Creil, are not up to what the chain was years ago. Bad experience, I will consider not going back to any IBIS, there is a big difference depending on the establishment.

Dear, We are sorry that the service did not meet your expectations. We hope to be able to welcome you again soon Ibis Senlis team

Convenient hotel

トリップアドバイザーの評価 5.0/5

eburge2022 ファミリー - トリップアドバイザー認証口コミ

First time stay in Senlis and proved to be an interesting town well worth the visit with conveniently situated hotel, easy to find and park. Maybe details of bus or taxi service to town would be useful.

Dear, Thank you :) hope to see you soon L'équipe ibis

Good place to break our journey from England to Chaumont

トリップアドバイザーの評価 5.0/5

Colette Y Couples - トリップアドバイザー認証口コミ

Was an ideal place for an overnight stay ,staff welcoming and efficient. The whole place spotlessly clean&conformed to Covid regulations-the room & bed comfortable ,shower very good. We went to explore Senlis in the afternoon -most of the bars and restaurants were closed until the evening.As we had been up & travelling since 5.00 a.m. we wanted to eat and have an early night so ate at the Ibis. Meal was fine with good service,breakfast satisfactory also. Thank you also to the pleasant barman who was very patient with our limited French.

Dear Colette, Thank you for your comment ! We were delighted to welcome you, just like we are to read you were satisfied with the service, comfort and place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

This Ibis Hotel should not be called an Ibis Hotel

トリップアドバイザーの評価 1.0/5

11didier ビジネス - トリップアドバイザー認証口コミ

Paid for a room with Wifi. Room was ice cold and Wifi not working. Asked for another room, the reception claimed they were fully booked and could not help. But the booking.com was able to 'find' multiple 'free' rooms. Reality was that reception lied to get rid of the guest! Second lie came later when they told that the gate was closed during the night for security reasons. Only, at 4 AM, the gate was fully open and the parking area was not secured. In general, the complete hotel staff is rude and does not give a 'sh**' weather the customer is happy or not ! Also the quality of breakfast went down and is not worth it's price. It is obvious that the hotel is dying slowly and is degenerating to poor-value hotel levels. Some customers do not wear masks and staff do not react on this! Adequate management and firing of thec current staff is needed to restart this place ! In the mean time : spend a bit more $ and try the nearby Campanile or Best Western ! AVOID THIS PLACE !

Dear Didier, Thank you for giving a review after your stay at our hotel. I must respectfully disagree when it comes to the breakfast quality : we did our best to improve our breakfast buffet those last few months and offer the best products to our guests. We acknowledge we can do even better so we stay open to new ideas to please as many people as possible. It seems obvious we couldn't satisfy your expectations ; we would be very grateful if you were willing to give propositions/explain why you think the quality went down. Same thing about the staff being rude and not caring about your comfort. There must have been a misuderstanding, the reception manager is available at the following email adress : h0709-dm@accor.com. We would love to know when you came as well as your full name, it would be easier for us to understand your comment. We didn't have any problem with our heating system this year for example, but the gate is indeed supposed to stay closed at night, the receptionist didn't lie ; a problem must have occured. We sincerely apologize your stay left such a negative impact, we would be delighted to change this bad memory into a positive one. Best regards, Mélanie

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 597 件のレビュー 5.7/10 客室
  • 472 件のレビュー 7.3/10 サービス
  • 19 件のレビュー 2.9/10 インターネット
  • 243 件のレビュー 5.4/10 清潔さ
  • 233 件のレビュー 6.6/10 朝食
  • 196 件のレビュー 3.7/10 料理
  • 81 件のレビュー 3.9/10 雰囲気

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