ibis Châlons-en-Champagne 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 685 件のレビュー

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ibis Châlons en Champagne, Complexe Agricole Mt Bernard, Route de Suippes D 977, 51000 CHALONS EN CHAMPAGNE, France

説明

ホテルのその他の情報

  • A 5-minute walk from downtown area

  • 35m2 seminar room

  • Restaurant open from 7-10.30pm

  • Co-working space

  • Private, free undercover car park

当ホテルの客室

ホテル所在地

ibis Châlons-en-Champagne

ibis Châlons en Champagne, Complexe Agricole Mt Bernard, Route de Suippes D 977
51000 CHALONS EN CHAMPAGNE
France

GPS:48.981329, 4.382172

電話番号
ファックス +33 3 26 68 31 88

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Ibis Kitchen

Every night, our restaurant offers simple and tasty cuisine in a calm and friendly setting. Enjoy our terrace when the weather is good!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  685 件のレビュー

トリップアドバイザーの評価  3.5/5  549 件のレビュー

Excellent!

トリップアドバイザーの評価 5.0/5

janeaJ1019SK Friends getaway - トリップアドバイザー認証口コミ

Quality customer service! Thank you to Nicolas for being so helpful and professional. Nothing was too much trouble and he went the extra mile! Thank you to Shaaima for her friendly and competent waitress service. Can highly recommend this hotel - hospitality at its best!

Classic Ibis a good choice for a stop over

トリップアドバイザーの評価 5.0/5

Cookidog Couples - トリップアドバイザー認証口コミ

This is a perfectly adequate Ibis standard hotel in a quiet location just 10 minutes’ drive from the charming and elegant town of Chalon en Champagne. The staff are friendly and speak English. Rooms are small yes as is always the case with this brand but well designed within ; small wardrobe and shelves, wall TV, chairs. Very comfortable mattress; excellent air conditioning in summer; good sound insulation and black out. Modern bathroom with space for toiletries , shower cabinet and loo. What more can you expect - some reviews are undeservedly harsh. There is a restaurant with simple fare for those who don’t want to drive into town which is worth the effort: a lively and prosperous place with loads of restaurants (less choice Sundays but a few are open). A good choice for one night if travelling on the motorway. The Ibis Styles in the town centre is also good.

Pleasantly surprised

トリップアドバイザーの評価 4.0/5

saltdeanbeach Friends getaway - トリップアドバイザー認証口コミ

We stayed here unexpectedly when the hotel we had booked cancelled our room. Despite it being a busy bank holiday weekend they managed to find us 2 rooms at short notice. The rooms were compact but clean and tidy, the corridors were a bit tired and grubby, the receptionist was friendly and helpful. The hotel is a bit off the beaten track, but nice and quiet with plenty of parking, and not expensive.

Wholly disappointing : avoid the restaurant

トリップアドバイザーの評価 2.0/5

F7850ONanneh Couples - トリップアドバイザー認証口コミ

We have stayed here in the past and been pleased. It seems ibis have been taken over by a new company ; new staff . Initially couldn’t find our reservation , restaurant staff speak no English ( not a problem for us but advertises English spoken) : waiting staff monosyllabic at best . Food has increased in price by almost 100% and gone down in quality by a similar percentage . My starter of ham snd chicken salad consisted of lettuce leaves, sliced cucumberx3 bits, 2 slices of tomato, no ham and chopped up processed chicken roll . The pichet of rose was not chilled . My husband had a seafood platter with no means of cracking snow crab legs provided . The main course of grilled sea bass was over cooked whole fish : really poor and €20 ! We have already booked to sleep here en route back from our holiday but will eat elsewhere and not return . This has hitherto been a great drop off point en route south but it has not so much gone downhill as fallen off the cliff . Two scored because the room is clean and cool .

Dear ANNE H, Thank you for sharing your feedback regarding your recent experience at our hotel. As the Director of Hotel Ibis Châlons-en-Champagne, I sincerely apologize for the disappointment you encountered during your visit, especially in regards to our restaurant. I would like to assure you that we take your concerns seriously and will address them promptly. We strive to maintain the highest standards of service and it is regrettable that we did not meet your expectations on this occasion. I will personally investigate the issues you mentioned, including the reservation process, staff language skills, and the quality and pricing of the food. Please be assured that your comments have been forwarded to our management team to take appropriate measures and make the necessary improvements. Your feedback is invaluable to us as we continuously work towards enhancing the overall experience for our guests. We hope you will give us another opportunity to serve you better in the future. Samba Ka - General Manager of Ibis Châlons-en-Champagne Hotel

Food for Thought

トリップアドバイザーの評価 4.0/5

Steve B トリップアドバイザー認証口コミ

We have used this Ibis as an overnight stop while travelling in France. The accommodation is basic and clean, just right for a one night stay. We were looking forward to a meal in the restaurant but were very disappointed this time. The chips were shrivelled, they looked as if they had been reheated several times. Carrots were al dente to say the least. What was described as veal was like chewing escargot in a milky slime. Overall not a pleasant experience. If you must eat there, keep to salad and avoid anything cooked.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at our Ibis hotel. We appreciate your comments about our basic yet clean accommodation, which is well-suited for an overnight stop during your travels in France. However, we are truly sorry to hear that your dining experience at our restaurant did not meet your expectations on this occasion. We apologize for the disappointment caused by the quality of the chips and the al dente carrots. Your feedback regarding the veal dish is also concerning, and we apologize for any unpleasant taste or texture you encountered. We take your comments seriously, and we will address these concerns with our kitchen and restaurant team to ensure that such issues are not repeated in the future. We understand the importance of providing a pleasant dining experience for our guests, and we regret that we fell short of your expectations. If you choose to dine with us in the future, we encourage you to inform our staff immediately if there are any issues with your meal, as we would be more than willing to make it right and provide a more enjoyable experience. Once again, we apologize for any inconvenience caused, and we appreciate your feedback. We value your patronage and hope to have the opportunity to provide you with a more satisfying dining experience should you visit us again in the future. Samba Ka - General Manager of Ibis Châlons-en-Champagne Hotel

との提携 TripAdvisor

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