ノボテルマルセイユエスト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.5/5 537 件のレビュー

ノボテルマルセイユエスト - Image 1
ノボテルマルセイユエスト - Image 2
ノボテルマルセイユエスト - Image 3
ノボテルマルセイユエスト - Image 4

説明

ホテルのその他の情報

  • A50 号線の 5 番出口からラヴァランティーヌ、オーバーニュ、ジェノムに簡単にアクセスできます。

  • 広い駐車場、屋外、安全、無料

  • 9 室の設備の充実したミーティングルーム(2 ~ 180 名様まで収容可能)

  • レストラン、バー、コワーキングスペース(週 7 日)

  • グリーンキー 2023 認証

当ホテルの客室

ホテル所在地

ノボテルマルセイユエスト

184 Avenue de Saint Menet
13011 マルセイユ
フランス

GPS:43.287101, 5.510384

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVOTEL CAFE

お食事は、お好みのスタイルで、お好みの時間にお召し上がりいただけます。味わい深く、栄養バランスの取れたヘルシーな料理をご用意しております。レストランやバー、テラス、あるいはお部屋で、リラックスしたディナータイムを心ゆくまでお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.5/5  537 件のレビュー

トリップアドバイザーの評価  3.5/5  671 件のレビュー

Very average and not the Novotel experience you would expect!

トリップアドバイザーの評価 2.0/5

lwa3 ファミリー - トリップアドバイザー認証口コミ

We stayed here for 2 weeks in August. Pros - the location is amazing - literally 14mins drive to Marseille. The car park is very spacious and free to use. The pool is very well maintained, clean and nice to use, pool towels provided from reception free of charge to use and return. The staff at breakfast are very friendly and the range is quite nice. Cons - it took 9 days from us reporting the fridge in our room not working for them bringing us one from a different room. The air conditioning barely works and the room was so warm! The staff on reception speak very limited English so often it is difficult to communicate if there are any issues. Although the breakfast provided is quite nice, it is poorly managed as things often run out (juice, bread, fruit) and either not topped up or often warm. The room we stayed in was clean but very old looking and not the typical Novotel style you would expect. The sink leaked our entire stay, often towels and toilet rolls were not replenished by the cleaning staff.

HOTEL NOVOTEL MARSEILLE EAST - LA VALENTINE

トリップアドバイザーの評価 1.0/5

tur562 Couples - トリップアドバイザー認証口コミ

We spent 2 nights August 29 and 30). I have been a Gold Accord member for over 20 years and this is the first time I have faced such a situation. I find it unacceptable not to warn your customers when booking that certain categories of customers are allowed to bathe fully clothed, whether they are men or women. While your hotel is ALLSAFE labeled, how can you ensure that the water is clean, how can you make sure that clothes have not been worn for hours or even days. As much as it shocks me less in the sea, but that is not acceptable in a swimming pool. We were therefore unable to take advantage of your facilities even though we had chosen your hotel for its swimming pool. Was this decision made on your own or is it a group decision?

Old

トリップアドバイザーの評価 4.0/5

Serge R Friends getaway - トリップアドバイザー認証口コミ

I like to come back to the Novotel. The building bring back in time is so old. Can you do better TV channels no English? American yes but not English. The Staff are helpful and friendly. Do we will come back? Yes

Good evening Thank you very much for your comment, which we take into account. we will try to improve our chain bouquet, in order to satisfy a lot of English customers Hope to see you again very soon Best regards Manuel PADILLA Duty Manager

Nice enough hotel

トリップアドバイザーの評価 3.0/5

Kenny B Couples - トリップアドバイザー認証口コミ

This hotel was booked a little late because of problems with our holiday - however - the service and experience despite this was excellent! The room was nice enough but overall the hotel felt a little dated and in need of modernization, especially the bathroom! The restaurant was of good quality and convenient. This hotel is not near to the center of Marseilles!

Dear Kenny B Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manuel PADILLA Duty Manager

Mr Khan

トリップアドバイザーの評価 4.0/5

Ikhan0 ファミリー - トリップアドバイザー認証口コミ

The hotel was located close to the motorway. it was nice and clean. The swimming pool was being refurbished so it was close. The hotel is about 15 minutes from main town centre. We did not enjoy Marseilles as a city. Its ok for a stop over but otherwise please avoid it. The hotels was fine and we enjoyed staying in the hotel. The kids got Easter eggs and some toys. Welcome drink were fine.

Good afternoon Mr Khan We very much appreciate your comments regarding your stay at the Novotel Marseille Est. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Manuel PADILLA Front office manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 164 件のレビュー 5/10 快適さ
  • 140 件のレビュー 7.5/10 朝食

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