ノボテル ボルドーラック 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,394 件のレビュー

ノボテル ボルドーラック - Image 1
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ノボテル ボルドーラック - Image 3
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説明

ホテルのその他の情報

  • 市内中心部からトラムで15分

  • フランス料理レストラン、レイクビューのテラス

  • 大人も子どもも楽しめるファミリールームとアクティビティ

  • 屋外温水プール

当ホテルの客室

ホテル所在地

ノボテル ボルドーラック

Avenue Jean Gabriel Domergue
33300 ボルドー
フランス

GPS:44.890755, -0.565941

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Gourmet Bar Bordeaux

当ホテルにお泊りでないお客様もご利用いただけます。メインバーや大きなテーブルに腰を落ち着けて、または、湖に面したテラスで日光を浴びながら、自家製の郷土料理をお楽しみください。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,394 件のレビュー

トリップアドバイザーの評価  3.5/5  1,697 件のレビュー

Pretty good hotel with super links to Bordeaux city

トリップアドバイザーの評価 4.0/5

OBoulez トリップアドバイザー認証口コミ

We have stayed at Novotel Bordeaux Lac many times, and in recent years as others have posted (as have I), it was beginning to look a bit tired. We last stayed there in August 2023 and the room in which we were staying had obviously been recently renovated, it was clean and comfortable. This time we were possibly the first guests to stay in our freshly renovated room located on the fourth floor. The coffee machine appeared to have never been used, and the room had the smell of new paint and carpet. Decorators were still working on rooms on the fourth and third floor. As always, the hotel staff are very friendly and helpful, and for the first time we dined in the restaurant. It was actually pretty good for a hotel chain. Whilst there were plenty of waiting staff, I assume that there is not a massive brigade in the kitchen, for the food took a little time to arrive. That said, it was freshly cooked, and that takes time. The negatives - as others continually post, the room was very hot even with the aircon turned up to number 11 (in not brilliant weather in early March). At the end of the day, the hotel is quite old, so I suppose that there is only so much that can reasonably be done. We had a window open through the night, so that made it bearable. Also, we had a sofa bed for our teenage son. The bottom sheet and protector were very flimsy and were possibly ‘disposable’, and they slid off the bed during the night, so ideally another solution needs to be found for bedding. The bedding on the double bed was super. My wife ordered room service breakfast, and unfortunately there seemed to be a shortage of pain complet, for not only did she not receive it with her breakfast, but in the dining room itself there was only a little left when I had breakfast the first day - and none the second. Perhaps the hotel needs to be aware of changing eating habits in this respect, for it would appear to be a popular choice. Otherwise, the breakfast was adequate if unremarkable. We love Bordeaux, and when back in the summer, we will return to Novotel Bordeaux Lac.

Average at best

トリップアドバイザーの評価 3.0/5

462markm Couples - トリップアドバイザー認証口コミ

Average at best. Comfortable enough room but air conditioning was faulty apparently and it was a hot period in June. It let the hotel down badly. Other reviews also quote air con being faulty, so this appears to be a repeating occurrence by all accounts.

スタッフがとてもフレンドリー

お客さまの声 4.0/5

S ファミリー - 確認済みレビュー すべて

スタッフがとてもフレンドリーで、要求に対する対応も迅速でした。 街の中心からは離れていますが、トラムの駅がすぐそばにあり、それほど不便は感じませんでした。湖(?)のそばにありロケーションは良いと思います。

Great base for a weekend of rugby

トリップアドバイザーの評価 5.0/5

MaxwellStone ファミリー - トリップアドバイザー認証口コミ

Long weekend stay during the Rugby World Cup when there were matches in Bordeaux. The hotel is conveniently located only a ten minute walk from the stadium. It’s also right by a tram stop so the city centre can be accessed easily in 30 minutes. The hotel facilities are good - several lounge areas, bar, outside dining and pool area. The rooms are comfortable and well equipped. We had a light lunch once and breakfast each day. The quality of the latter was okay and breakfasts were always very busy as the hotel was full. They erected a large screen outside so people could watch the matches and they also decorated the bar with flags and posters. The staff got into the rugby spirit wearing t-shirts with playing positions and numbers. This was all great and created a positive atmosphere. Unfortunately, on the night of the Wales game they decided not to show the match on the big screen and close the bar early. This meant that as guests returned to the hotel after the match the bar was closed and they couldn’t have a drink. This was very disappointing and a poor decision by the management. The hotel staff worked extremely hard all weekend, especially in the bar/restaurant areas. A particular shout out goes to the guy on reception. (I don’t know his name but he had blonde hair and a ponytail). He worked very efficiently dealing with numerous customers simultaneously and at all times was polite, friendly and happy to chat. A real star!

Let down at the end

トリップアドバイザーの評価 3.0/5

belly3308 Couples - トリップアドバイザー認証口コミ

Stayed here recently and was very impressed with the staff at the hotel and restaurant. All very friendly and catered to us not speaking the language. Room was great, very comfortable and the bathroom was excellent. Food at the restaurant was very tasty and reasonably priced. Only negative was when we checked out - we asked the staff member to call us a taxi, but instead he called a private driver which cost us a bit more. I suspect this driver was his mate and although it wasn’t hugely more expensive, it’s still annoying. He could have been honest and suggested his driver, we probably would’ve agreed. Left a bad taste to an otherwise great stay

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 710 件のレビュー 9.1/10 ロケーション
  • 1,284 件のレビュー 6/10 客室
  • 1,288 件のレビュー 8.5/10 サービス
  • 11 件のレビュー 5.8/10 インターネット
  • 570 件のレビュー 7.6/10 朝食
  • 548 件のレビュー 4.8/10 料理
  • 524 件のレビュー 5.2/10 清潔さ
  • 368 件のレビュー 5.9/10 雰囲気

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