The Sebel Melbourne Malvern 4,5 stelle

Punteggio Tripadvisor 4.0/5 63 recensioni

The Sebel Melbourne Malvern - Image 1
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Descrizione

I plus dell'hotel

  • Ogni appartamento vanta Wi-Fi gratis, balcone privato, ampia cucina e utensili per cucinare.

  • Il Sebel Melbourne Malvern si trova vicino a negozi, bar, caffetterie e ristoranti.

  • Il Sebel Melbourne Malvern sorge vicino al Melbourne CBD e alle principali reti di trasporto.

  • Il Sebel Melbourne Malvern dispone di un parcheggio coperto e custodito per gli ospiti.

  • La Sebel Melbourne Malvern Spa è dotata di sauna e palestra, disponibili per tutti gli ospiti.

Le nostre sistemazioni

Attico

Attico con 3 camere da letto, vista, cucina completa e ampio balcone

  • 6 persone
  • 206 / 2217 sq ft
  • Biancheria da letto 3 x Letto/i king size
  • Vista: Vista sul parco

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Posizione dell'hotel

The Sebel Melbourne Malvern

803 Dandenong Road, Malvern
3145 MELBOURNE
Australia

Coordinate GPS:-37.874256, 145.039085

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori

Centro fitness

Foto non contrattuale

Il nostro centro fitness dispone di moderne attrezzature sportive, spa o sauna.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  4.0/5  63 recensioni

Do not recommend! Receptionist was insulting and management held no responsibility for the abhorrent behaviour of staff

Punteggio Tripadvisor 1.0/5

Steph W Recensione certificata TripAdvisor

I stayed at The Sebel Malvern in January the night before my wedding and the days after (2 penthouses for 2 nights ). We also had 10-15 rooms booked for our guests to stay the night of the wedding. Unfortunately not the greatest experience and I would not encourage anyone to stay here. Great location but very VERY poor customer service. The rooms for my family and my husbands family weren’t cleaned, Day of the wedding we tried to get some more champagne flutes as there was only 2 supplied for a 3 bedroom penthouse. The man at reception wouldn’t help us and gave a list of reasons. 1. His staff apparently couldn’t speak English, 2. He couldn’t do it himself as he had a sore leg, 3 There was a house inspection that day and they were busy. When my fiancé at the time asked if the receptionist could please print off his vows (he had forgotten to print it before the wedding) he was told bluntly no. Now this seems bad enough as is but this wasn’t the biggest issue we had. We then come to find out that when our wedding guests are arriving to check into their rooms at the hotel the male receptionist thought it appropriate to complain to OUR wedding guests about the grooms family being “difficult” with their requests on the day of our wedding. 5 different rooms with our guests had this receptionist complain to them about our family. On check out day we spoke to reception about our disappointment with the customer service and (I assume the same male receptionist) decides to inform my now husband that it was his families fault and THEN COMPLAINS TO US? We requested to speak to management and the receptionist refused to ask management to come from out the back. I emailed the general manager of our issues after the wedding as we had organised all our rooms through them. The response was luck lustre and more of a slap in the face. Unfortunately no resolution, no apology to my husband or his family for the disrespect and abhorrent behaviour from the hotel receptionist and no real response from management. Our family and friends are aware of what happened and all have changed any plans with the company of hotels due to the mismanagement and poor customer service that was shown. I would not recommend especially if you’re wanting it for a special event.

Fantastic location

Punteggio Tripadvisor 5.0/5

Stebbenator In coppia - Recensione certificata TripAdvisor

Perfect location for me whilst hubby was in hospital. Easy 20 min walk. Parking onsite, inc if you book direct and mention Cabrini. Friendly staff, accommodated early check in. One bedroom apartment had everything you could possibly need. kitchen; full size fridge, cooktop/oven, dishwasher and utensils/cookware. Washer, dryer, bathrobes. Bathroom full size amenities, very nice quality. Comfortable bed, big balcony overlooking suburb. Very quiet. Highly recommend.

Poo 💩

Punteggio Tripadvisor 2.0/5

Claire E In famiglia - Recensione certificata TripAdvisor

The reason i booked the Sebel Malvern was due to me staying at their property in Perth. That was a great experience. Apart from the issue of having to Ask them to clean the room, the building was noisy being on a main road and had a funky smell in the building. Most mornings, there were residents slaming their doors. Had I have known that international Uni students permanently rented some of the apartments, I would definitely have not stayed there. I thought the Sebel were Holiday apartments. I don't need to see uni students wandering around in there pyjamas from floor to floor with their smelly Noodles while I'm on holiday. Maybe my fault for not booking a proper hotel, but I am thoroughly disappointed in this property. Never will I Ever recommend or stay at the Sebel Malvern again.

Friendly and Welcoming

Punteggio Tripadvisor 5.0/5

Kat L Recensione certificata TripAdvisor

Amazing experience. The Staff were very helpful and friendly. The rooms were perfect for our small family. The beds were really comfortable and parking was a plus. Great Location. We will definetly be returning!

Amazing experience!

Punteggio Tripadvisor 4.0/5

ManyaSikka Viaggio con amici - Recensione certificata TripAdvisor

The experience was absolutely amazing! The staff are very helpful, gorgeous rooms with amazing views and just an overall brilliant place to stay😍 I would recommend this place for your next visit. It’s centrally located and the trains lines are super close too.

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