Novotel Chiangmai Nimman Journeyhub

Giudizio clienti (Valutazione ALL) 4.3/5 1.184 recensioni

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Descrizione

Hotel approvato ALLSAFE

I plus dell'hotel

  • L'hotel è l'unica struttura Novotel nel nord della Thailandia

  • Usufruite del pacchetto famiglia che offre colazione gratis per i bambini sotto i 16 anni.

  • L'hotel accetta gli animali domestici.

  • L'hotel è a pochi passi da One Nimman e dal centro commerciale Maya e dai teatri MAYA.

  • L'hotel è a pochi passi dal One Nimman Art, Culture and Contemporary Art Center.

Le nostre sistemazioni

Take advantage of our Flight + Hotel offers

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Posizione dell'hotel

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Chang Phueak, Muang
50300 CHIANG MAI
Thailandia

Coordinate GPS:18.804685, 98.96416

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori

FOOD EXCHANGE

Food Exchange è un ristorante elegante e moderno circondato da una lussureggiante vegetazione. Propone cucina asiatica, thailandese e internazionale a colazione, brunch e cena. Il luogo ideale per incontrare amici e famiglia gustando piatti deliziosi.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  1.184 recensioni

Giudizio TripAdvisor  4.0/5  151 recensioni

Better options available

Punteggio Tripadvisor 2.0/5

326saranga Recensione certificata TripAdvisor

I was not happy with this hotel, I usually book accor hotels only . Service issue , Ants problems , location of hotel not ideal . Noise issues from other rooms Good part was the view from swimming pool. They don’t acknowledge accorplus members like other hotels does .

Dear Sarang, I trust this message finds you well. I wanted to extend my sincerest gratitude for taking the time to share your feedback with us following your recent stay at our hotel. Your insights are incredibly valuable to us as we continually strive to enhance the guest experience. We are delighted to hear your kind words regarding the view (of mountains) from our swimming pool. Your appreciation means the world to us, and we are thrilled that you enjoyed this aspect of your stay. However, I want to express our heartfelt apologies for any inconvenience you experienced during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret any shortcomings in our communication and service delivery. Upon reviewing your review and investigating the issues you raised, we found that the ants in your room were attracted to the cake we had placed for the birthday celebration. Please accept our sincere apologies for this unexpected occurrence. We have taken immediate steps to rectify the situation and implement preventive measures to ensure a seamless experience for our guests moving forward. Regarding the acknowledgment of your Accor membership, we truly appreciate your loyalty to our brand. It pains us to hear that we may not have effectively communicated the benefits corresponding to your membership tier. We understand the importance of recognizing and honoring our members, and we regret any oversight in this regard. Your comfort and satisfaction are paramount to us, and we deeply apologize for any disappointment caused by this oversight. During your stay, we aimed to express our gratitude for your membership through various gestures, including a Welcome Drink voucher upon check-in, a Welcome fruit basket with a personalized card, and a Room Upgrade. However, we understand that clear communication regarding membership benefits is essential, and we acknowledge our responsibility in ensuring that our guests are fully informed and catered to in accordance with their membership status. Furthermore, we regret the unavailability of lounge access. While our hotel does not feature a lounge, we acknowledge that membership benefits, including lounge access, are determined by the tier of guests membership. We apologize if this was not clearly communicated to you during your inquiry. Unfortunately, as per the current tier of your membership, lounge access is not included as a member benefits. Your feedback serves as a valuable reminder of the importance of transparent communication and diligent service delivery. We are committed to learning from this experience and enhancing our efforts to exceed your expectations in the future. Please know that we are genuinely sorry for any inconvenience or disappointment you experienced. Your satisfaction is our utmost priority, and we would be grateful for the opportunity to restore your trust and welcome you back for a seamless and enjoyable stay. If there are any additional details or concerns you would like to share with us, please do not hesitate to reach out directly. We are here to listen and ensure that your future experiences with us are nothing short of exceptional. Thank you once again for your understanding and patience. We look forward to the possibility of serving you again and providing you with the outstanding hospitality you deserve. Warmest regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Jouneyhub

Great safe location, but in-hotel dining could be better

Punteggio Tripadvisor 4.0/5

neigyleopard Recensione certificata TripAdvisor

Biggest plus-point was the proximity to MAYA mall and One Nimman mall (10-minute walk). Felt very safe for females travelling alone. Comfortable rooms with multiple USB charging points so Thai chargers are not required. Easy to order taxis as well as GrabFood to the hotel. Limited choices in terms of vegetarian food, less pricey options can be found within walking distance.

Dear neigyleopard, Thank you for choosing Novotel Chiangmai Nimman Journeyhub and taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's safe location and proximity to MAYA mall and One Nimman mall. It's great to know that you felt safe during your stay, especially as a female traveler. We appreciate your compliments on our comfortable rooms and the convenience of multiple USB charging points. We understand that you would have preferred more vegetarian food options, and we will certainly take this into account. Thank you once again for your valuable feedback. We hope to welcome you back in the future. Best regards, Sirisook Moore Operations Manager

Good Staff service at front. Great gym and location.

Punteggio Tripadvisor 5.0/5

Dreamer13605843833 Recensione certificata TripAdvisor

Good Service from Front staff who check in and provide hotel facilities for us. She always smile and greeting us when walk pass the hotel lobby. There are free shuttle to Maya mall which very good for me to shopping at Nimman road. Also taxi or grab she can service to me as per request. The location near Nimman and CMU so, i can order local food drop at front desk. It is so easy. The room was not big size but facilities like pool and gym was ok. I enjoy with 24hrs. gym.

The ideal location for hosting Company Retreat and Tour Group

Punteggio Tripadvisor 4.0/5

wungongl Recensione certificata TripAdvisor

The hotel is perfect for company retreats or tour groups. It is located close to the Maya Shopping Mall and not far from the famous Night Market. With exceptional amenities, guests may require advanced transportation arrangements to facilitate their movement.

Dear WunGong, Thank you for choosing to stay at Novotel Chiangmai Nimman Journeyhub. We are glad that you found the location of our hotel ideal for your needs. We are pleased that you found our amenities to be exceptional and that it was convenient to access Maya Shopping Mall and the famous Night Market. At Novotel, we strive to provide unforgettable experiences through thoughtful hospitality and quality service. We value our guests and it is our priority to ensure that their stay is as enjoyable as possible. We appreciate you taking the time to share your experience with us. Sincerely, Maverik Mukherjee General Manager

Semplice

Punteggio Tripadvisor 3.0/5

Angelo B Per affari - Recensione certificata TripAdvisor

Buon hotel standard in ottima posizione centrale. Dotato di parcheggio, ma con scarse e ridotte aree comuni, serve una discreta colazione di stampo soprattutto cinese. Camere piccole con bagno secondo la moda odierna delle nuove costruzioni, ovvero in camera. Una soluzione buona per un passaggio veloce.

In collaborazione con TripAdvisor

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