Mercure Istanbul Umraniye

Giudizio clienti (Valutazione ALL) 3.6/5 132 recensioni

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Descrizione

Le nostre sistemazioni

Posizione dell'hotel

Mercure Istanbul Umraniye

Alemdag Cad Site Yolu Sokak, No 20 Umraniye
34768 ISTANBUL
Turchia

Coordinate GPS:41.028724, 29.116724

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

MUNDO RESTAURANT

Il ristorante Mundo serve una varietà di piatti tipici della cucina turca e internazionale ed è aperto a colazione, pranzo e cena.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.6/5  132 recensioni

Giudizio TripAdvisor  4.0/5  205 recensioni

Rezalet…

Punteggio Tripadvisor 1.0/5

ewfrwefdrw Recensione certificata TripAdvisor

Ekte resmi olan kavurmalı kasarlı kaşarlı tost 200 tl kavurmayı mıkroskopla buluyorsun. Aksam 21:30 cay ıstıyorsun yok ! Portakal suyuna buz istiyorsun 10 dk sonra buz geliyor tost bıtınce. Otelde beyaz bir köpek var olsunda ama ortalığa kakasını yapmasa keşke. Onumda resmi ekte. Oteli tedavi olduğum hastane ayarladı ama tekrar gözden geçirsinler bence. Odadakı buzdolabı bomboş oda ayrı tabi. 4 yıldız bu otel 🤣 Vah ki ne vah.

No way this is a four star hotel. They are determined to offer the bare minimum.

Punteggio Tripadvisor 2.0/5

Ted P Recensione certificata TripAdvisor

The biggest issue: The food is expensive yet not very good--even so, the manager told me that it was a "problem" that I was ordering food to my room from a delivery service! That kind of directive is totally new to my experience. There were also lot of other problems. My room was pretty cramped, and not very well designed in terms of space. (It was a very oddly shaped room that had lots of dead, unusable space.) The lamp on the desk had a broken wire that was bandaged with electrical tape; nonetheless, it shorted out and almost shocked me when I tried to turn it on. The hammams in the spa area were not functional. The towels offered in the spa area are basically thin rags. The front desk person was not willing to help me in calling a pharmacy to order some medications (I don't speak Turkish). He told me to just visit the pharmacy myself. The laundry service was overpriced. The coffee machine was erratic in the breakfast room. The electricity went out one morning. The water was shut off for one evening. The breakfast, besides being not very good, had very odd selections. The most extensive part of the breakfast is the salad bar/olive bar--who wants to eat salad and olives for breakfast? The hot dishes were sometimes not very hot. (The containers used to serve the hot dishes had broken hinges and wouldn't stay open unless you held it open with one hand...making it difficult to serve yourself.) The air conditioning is quirky--sometimes setting the A/C at 23 degrees makes the room cooler than setting it at 19 degrees... There were advertisements in my room. I had to pay for my entire 2-week stay in advance, and could not make it shorter without losing money. (I should have recognized this as a red flag.) I am probably forgetting other things. I go to Istanbul several times a year, but I will never stay here again, despite the convenient location. The hotel is designed to meet only the minimum standard of acceptability.

An acceptably unacceptable stay!

Punteggio Tripadvisor 2.0/5

GillyW57 Recensione certificata TripAdvisor

An interesting stay - not what we were expecting! Rooms were comfortable and staff were friendly and keen to please. However, the hotel has no bar - despite being advertised and showing photos of a bar and there is no alcohol served anywhere in the hotel. The restaurant was pleasant but deserted so no atmosphere. The menu was limited and the food was barely adequate. There is nowhere else close by to eat or drink. Breakfast was included although we were advised otherwise, but choices were not particularly international. It was an adequate hotel but not the start to our holiday that we were expecting.

OK One-Night Stsy

Punteggio Tripadvisor 4.0/5

Gourmandsouth In coppia - Recensione certificata TripAdvisor

The Receptionist was excellent as was dinner - we were the only diners as it was a national holiday. The room was fine but in the morning whilst in the shower all the water in the bathroom stopped. Reception said there was a problem with their water pump which was soon resolved. The Hotel is in a business area on the Asian side which is not ideal for the airport or port.

Buon soggiorno

Giudizio clienti 3.5/5

Luigi Azienda - Avvisi confermati di ALL

Hotel di buon livello. Purtroppo è un po' difficile trovare Taxi nella zona.

Signora / Signor R., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Istanbul Umraniye. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 103 recensioni 6.6/10 Posizione
  • 190 recensioni 5.4/10 Camera
  • 209 recensioni 8.1/10 Servizio
  • 6 recensioni 2.4/10 Internet
  • 116 recensioni 5.7/10 Pulizia
  • 98 recensioni 5.3/10 Colazione
  • 62 recensioni 5.8/10 Cibo
  • 9 recensioni 1.5/10 Piscina

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