Hotel – Swissôtel Merchant Court
Swissôttel hotel Swissôttel hotel

Swissôtel Merchant Court

4.5/5 7.921 recensioni
  • L'hotel è dotato di WIFI WI-FI/Accesso internet
  • L'hotel serve la colazione Colazione
  • L'hotel è dotato di bar Bar
  • L'hotel è dotato di parcheggio Parcheggio
  • L'hotel è dotato di ristorante Ristorante
  • L'hotel è dotato di aria condizionata nelle camere Aria condizionata
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Miglior prezzo garantito Come funziona?
Da
Da 187.50 SGD Tariffa non socio
Da 187.50 SGD Tariffa Soci Tariffa Soci, iscriviti mentre prenoti
0.00P
Fino al {{amount}}% di sconto extra
Tariffa Soci, iscriviti mentre prenoti
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Servizi in hotel e nei dintorni

Check-in dalle 15h00
Check-out fino alle 12h00

Servizi e informazioni pratiche

Servizi a pagamento
  • WI-FI/Accesso internet
    • WiFi nell'hotel
    • WiFi in camera
  • Parcheggio
    • Parcheggio interno privato
    • Parcheggio illuminato
  • Bagno per persone diversamente abili
  • Hotel non fumatori
  • Aria condizionata
    • Aria condizionata
    • Regolazione automatica dell'aria condizi
    • Aria condizionata

Svago e attività

  • Piscina
    • Piscina esterna non riscaldata
    • Natural swimming pool
  • Sala fitness 24 ore su 24
  • Benessere
    • Hammam
    • Idromassaggio
    • Massaggio

Ristorazione

  • 2 ristorante/i
  • 1 bar

Servizi business nell'albergo

  • 5 sala/e riunioni
  • Hotel per conferenze
Vedi tutti i servizi

Posizione dell'hotel

Le nostre camere

Le 476 camere e suite in stile contemporaneo per non fumatori dell'hotel offrono WIFI gratuito e sistemazioni di lusso per clienti in viaggio d'affari e di piacere.

  • 476 camere
  • Hotel non fumatori
  • Lettino per bambini
    • Aria condizionata
    • Mappa per uscita d'emergenza
    • Regolazione automatica dell'aria condizi
    • WiFi in camera
    • Finestre apribili
    • Lettino per bambini
    • Bollitore per caffè / tè
    • Minibar
    • Allarme fumo udibile
    • Accesso con chiave magnetica
    • Catenella sicurezza alla porta
    • Sprinkler antincendo in camera
    • Spioncino
    • Informaz. d'emergenza in camera
Attrezzature nelle nostre camere

I nostri bar e ristoranti

Vedi tutti i ristoranti
Vedi tutti i nostri bar e ristoranti

Le tue riunioni ed eventi

4.5/5 Valutazione AccorHotels 7.921 recensioni

Le recensioni dei nostri clienti per Swissôtel Merchant Court

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più
Andrea Coppie - 13/09/2018 Recensione certificata AccorHotels
« Ottimo hotel in perfetta posizione »

La mia esperienza è stata molto positiva a parte il costo della colazione trovo decisamente eccessivo.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the breakfast price, when we last surveyed the breakfast prices at 4* and 5* hotels in Singapore, we found that we were priced lower than average. However, we will take your comments into consideration when we next review our pricing. Thank you for your feedback. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Germano Famiglie - 13/09/2018 Recensione certificata AccorHotels
« Hotel in eccellente posizione »

Hotel situato in una ottima posizione, molto elegante e lo staff professionale. La mia permanenza con la mia famiglia è stato piacevole. Sicuramente da consigliare.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. Thank you for recommending our hotel to your friends and family. My team and I are looking forward, dear Mr. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Emanuele Coppie - 16/08/2018 Recensione certificata AccorHotels
« Finestra su Singapore »

Tutto perfetto: camera spaziosa e arredata con gusto, tante amenities, bagno perfettamente studiato. Bellissima la grande finestra sulla città. Il servizio è cortese e la posizione dell’hotel a due passi da tutto, metro compresa. Insomma davvero un bel soggiorno.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. At the same time, I would like to invite you to share your review with fellow travellers on TripAdvisor at www.tripadvisor.com.sg/reviewit My team and I are looking forward, dear Mr. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Luca Coppie - 02/08/2018 Recensione certificata AccorHotels
« Ottima struttura »

Esperienza estremamente positiva. Personale gentile, posto centrale, stanze confortevoli e struttura pulita.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us. My team and I are looking forward, dear Mr. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

O. R. Famiglie - 02/08/2018 Recensione certificata AccorHotels
« Ottimo hotel con servizi ineccepibili »

Siamo stati molto bene ed abbiamo approfittato di tutti i servizi.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. O., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. O. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt

Anonimo Azienda - 25/07/2018 Recensione certificata AccorHotels
« wonderful »

molto bello. servizio impeccabile

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. At the same time, I would like to invite you to share your review with fellow travellers on TripAdvisor at www.tripadvisor.com.sg/reviewit My team and I are looking forward, dear Mr. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Mattia Coppie - 08/07/2018 Recensione certificata AccorHotels
« Alto livello »

Fantastico

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Mr. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Sauro S. Famiglie - 06/07/2018 Recensione certificata AccorHotels
« Ottima »

Eccellente

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. At the same time, I would like to invite you to share your review with fellow travellers on TripAdvisor at www.tripadvisor.com.sg/reviewit . My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Pompeo Coppie - 04/06/2018 Recensione certificata AccorHotels
« Splendido hotel per un relax totale in una città estremamente facile »

Hotel molto elegante con ottimi servizi. WiFi accessibile in qualsiasi punto, stanza bella e spaziosa, dotata di tutte le possibili attrezzature compresi accappatoi, asse e ferro da stiro etc.. Prima colazione molto ricca con buffet occidentale cinese e tailandese. Posizione dell'hotel centralissima e fascinosa sulla sponda del fiume.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Mr. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Olivia Coppie - 03/05/2018 Recensione certificata AccorHotels
« Relax al Swiss merchant court »

Tutto perfetto, camera spaziosa e completa di tutto il necessario. Molto utile il cellulare messo a disposizione per poterlo utilizzare in giro per la città . Staff gentile e molto disponibile. Colazione super. Bella piscina

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Ms. F., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Ms. F. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Paolo Azienda - 02/05/2018 Recensione certificata AccorHotels

Il soggiorno è stato solo di una notte, ma conoscevo l'hotel da oltre 15 anni. Sempre all'altezza.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the queue at the reception, I am very sorry for the delay. I have taken this issue up with our Front Office Manager for review and improvement. Thank you for highlighting this to me and I apologize for the inconvenience. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. Dear Mr. P., I very much appreciate your loyalty and my team and I are looking forward to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Georgino Ospite singolo - 14/04/2018 Recensione certificata AccorHotels
« estremamente piacevole »

personale molto competente e cortese, camera perfetta. Una nota di biasimo al ristorante non all'altezza dell'hotel

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. D., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the quality of the food and beverages, I would very much appreciate to receive more details of what you were missing and not to your expectation in order for us to improve. I am pleased that otherwise you had a pleasant stay with us. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. D. to hearing from you and to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Amelia Coppie - 29/03/2018 Recensione certificata AccorHotels
« Rilassante,ma allo stesso tempo divertente! »

Tutto il personale si è dimostrato subito gentilissimo e disponibile ad ogni richiesta. La posizione dell'hotel è eccezionale,in una zona turistica ma tranquilla. Vicino ci sono ristoranti,bar e centri commerciali,raggiungibili a piedi. L'hotel è fantastico,con ogni confort e con una piscina stupenda! Da ritornarci...!!!!

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Ms. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Gabriella Coppie - 19/03/2018 Recensione certificata AccorHotels
« eccellente vacanza »

ottimo soggiorno presso la vostra struttura

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Ms. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Eugenio M. Azienda - 17/03/2018 Recensione certificata AccorHotels
« albergo accogliente, location ottima »

sono venuto a Singapore per lavoro e mi sono trovato bene nel vostro albergo. le strutture sono accoglienti ed il personale cordiale. l'unico appunto è che la mia camera era un po' piccola...

Anonimo Famiglie - 24/02/2018 Recensione certificata AccorHotels
« Comfort e gentilezza elevati »

Personale attento ad ogni esigenza Camera spaziosa e dotata di comfort di buon livello Colazione eccezionale

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Ms. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Marcello Azienda - 29/01/2018 Recensione certificata AccorHotels
« Ottima struttura in posizione strategica sia per viaggi di lavoro che per viaggi turistici »

Ottima struttura situata in una posizione strategica che permette di raggiungere in breve tempo tutti i principali luoghi di interesse della città sia per quanto riguarda il business che per lo svago. Le camere sono spaziose e il servizio ottimo come anche la pulizia. Ricca, completa ed abbondante l'offerta della colazione

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

S. C. Ospite singolo - 20/01/2018 Recensione certificata AccorHotels
« Ottimo hotel. Posizione centrale. Ottimo servizio »

Sono stato accolto molto bene. Tutti ottimo fino alla partenza. Ottimo buffet di colazione

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Anonimo Coppie - 17/01/2018 Recensione certificata AccorHotels
« Piacevole »

Hotel offre ogni confort, posizionato in modo strategico

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. G., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. G. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Alexander Kandalaft Executive Assistant Manager, Rooms Swissôtel Merchant Court 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… al… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Anonimo Coppie - 30/12/2017 Recensione certificata AccorHotels

Hotel ben posizionato, personale gentile e professionale. Di contro cibo insoddisfacente, abbiamo fatto solo un breve spuntino al ristorante al piano terra: onion soup scadentissima, brodaglia con solo cipolle oltretutto servita in recipiente inadatto; cesar salad con ingredienti mai trovati prima in simile piatto e....dulcis in fundo che prezzi!

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the food at the restaurant, I have taken this issue up with our Executive Chef for improvement. Thank you for highlighting this to me and I apologize for the disappointment and inconvenience caused. Please be assured that it is feedback as yours enabling us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

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