Ibis Budget Santos Gonzaga

Giudizio clienti (Valutazione ALL) 4.0/5 2.204 recensioni

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Descrizione

I plus dell'hotel

  • A 15 minuti d'auto dal terminal dei bus di Santos

  • A 45 minuti d'auto dall'autostrada Imigrantes

  • A 12 minuti d'auto dal centro di Santos

  • A 200 metri dalla spiaggia di Gonzaga

  • A 180 metri dal centro commerciale Miramar

Le nostre sistemazioni

Posizione dell'hotel

Ibis Budget Santos Gonzaga

Av Marechal Floriano Peixoto, 77, Gonzaga
11060301 SANTOS
Brasile

Coordinate GPS:-23.96707, -46.33577

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Proprietà 100% non fumatori

LOJA DE CONVENIENCIA

Foto non contrattuale

Nella lobby dell'hotel si trova un pratico negozio aperto 24 ore su 24 dove potete acquistare spuntini, dolci, bevande calde e molto altro ancora!

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.0/5  2.204 recensioni

Giudizio TripAdvisor  4.0/5  214 recensioni

Péssimo

Giudizio clienti 0.5/5

Anonimo Azienda - Avvisi confermati di ALL

Péssima

Prezado Sr. Guilherme, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis Budget, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Jéssica Yumi Hirata Gerente Geral

Not the best value for money Ibis

Punteggio Tripadvisor 2.0/5

ElsaP159 In coppia - Recensione certificata TripAdvisor

Booked this using the Accor website as we stay in Ibis and their associated hotels around the world and are members. We’d just come from a São Paulo Ibis which was brilliant. Not so here. Firstly, the rooms are similar sized but weirdly laid out with the bed against the wall one side. The TV (which we didn’t use) is against the other side wall. Quite how on earth you’re supposed to watch tv from your bed is beyond me. Also, in São Paulo we had Netflix. Not available here I’m afraid. There’s no mattress protector (or on the pillows) on the mattress so the bedsheet sits directly on a mattress which someone else’s sweaty body’s been. Unhygienic I’m afraid, I didn’t look because I wouldn’t have been able to sleep on the bed if I’d seen anything horrible. We didn’t sleep on this but slept on top of the duvet on the bed. The duvet cover had a rip in it on the top. The bedsheets; supposed to be white are grey. We booked for 3 nights just to see what Santos was like and thought we’d book more nights if ness. Asked at reception and receptionist said we could have Friday night for 260reals but she’d go and check whether Saturday and Sunday was available. She came back and showed me a price. It seems that within the matter of 5 minutes the price for Friday night had doubled and the Saturday night had gone to 650Reals. We told her no thanks and found somewhere else on the seafront. The front reception area is unkempt as is the front entrance. I’d like to say the staff are cheery and welcoming but I can’t. After the negative above, the room is clean and is cleaned daily.

Dear Elsa, Thank you for taking the time to tell us about your experience at the ibis budget Santos Gonzaga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jéssica Yumi Hirata General Manager

Me senti bem

Giudizio clienti 4.5/5

Francisco Famiglie - Avvisi confermati di ALL

Me senti bem

Prezado Sr. Francisco, Agradeço muito pelos comentários sobre sua hospedagem no ibis Budget Santos Gonzaga. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve em nosso hotel. Atenciosamente, Jéssica Yumi Hirata Gerente Geral

Nice and well located place

Punteggio Tripadvisor 4.0/5

rcc200 In famiglia - Recensione certificata TripAdvisor

Very nice location, one block from the beach, also near supermarket, drugstore, shopping center, theatrer, etc. The room is very very small. The breakfats is nice. The room is clean. there are 3 elavators, so no wasting time.

Prezado(a), Agradecemos por seu comentário! Será um prazer recebê-los novamente. Atenciosamente, Ibis budget Santos Gonzaga

Great!

Punteggio Tripadvisor 5.0/5

Patricia2525 Viaggio con amici - Recensione certificata TripAdvisor

The hotel was very near Gonzaga Beach and bus stops. Also there's a bakery shop in front of the hotel, in case you don't want to pay 21 reais for the breakfast. Bedrooms pretty quiet and clean. Great shower and bed.

Patricia Thank you for taking time to share your experience with us. We are grateful for the feedback and we are looking forward to having you back soon. Sincerly, Maria Tereza Matos Gerente Geral

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 876 recensioni 9.2/10 Posizione
  • 1.450 recensioni 3.9/10 Camera
  • 942 recensioni 7/10 Servizio
  • 27 recensioni 4.3/10 Internet
  • 750 recensioni 2.3/10 Comfort
  • 695 recensioni 7.1/10 Colazione
  • 557 recensioni 6.5/10 Pulizia
  • 423 recensioni 3.4/10 Rapporto qualità/prezzo

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