Albergo Sofitel Warsaw Victoria

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Dear Mr. Aurelio We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Dear Mr. V., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Guest Relations Specialist

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback.I am pleased to read that you enjoyed our room, served breakfast and pool as well as our service. However please accept my apologies that the check-in process does not met your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Joanna Majerowicz Guest Relations Specialist

Dear Mr. S., Thank your for choosing our hotel Sofitel Warsaw Victoria and sharing your recent experience at our hotel. While it was a pleasure to have you with us, I deeply regret to read that your stay was not fully enjoyable due to the room standards, which was not to your liking. As I understand correctly, you have reserved the classic room, which indeed has an updated decor. Please be advised that our two floors are under the renovation process, in order to enhance the Guest's satisfaction and accommodate each and every Guests in the modern room. If you will consider staying in our hotel again, i would like to assure you that I will assign the renovated room, to make your stay much more pleasant and bring your faith back in the Sofitel standards. Regarding the unwelcoming first impression and the poor service quality, I would like to affirm to you that this is not a true reflection of the standard of service Sofitel is renowned for. Your all concerns have been brought to the attention of the concerned team for immediate improvement to prevent recurrence in the future stays. Thank you once again for being our Guest and letting us know about your remarks. We all desire to welcome your again in our property to bring only a positive moments and turn this previous bad experience into a good one. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Agnieszka Wojtalik Guest Relations Specialist

Dear Mr. S., thank you very much for choosing Sofitel Warsaw Victoria and taking your time to share your opinion with us. I hope you had a very pleasant stay with us. Our Guests satisfaction is our priority. Day by day we are doing our best to improve all the services we provide. This is why all the information we receive from our Guest is so important to us. As I can see, not all of our services met your expectations. I am very sorry for that. I hope that we will have an opportunity to host you again in our hotel and you will experience the difference in the quality of the service. One more time thank you very much and we are looking forward to welcoming you soon again in Sofitel Warsaw Victoria. Your sincerely, Agnieszka Wojtalik Guest Relations Specialist

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I am very glad to learn that you enjoyed all the services we provide. For sure I will share your opinion with our entire Team. Your kind words are a wonderful prize for us and motivation for further work. Thank you again for sharing your experience. We hope to welcome you soon again in Sofitel Warsaw Victoria. Your sincerely, Agnieszka Wojtalik Guest Relations Specialist

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Dear Mr.B., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you appreciated our great location in the heart of Warsaw. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager