Hotel – Novotel Luxembourg Kirchberg
Novotel hotel Novotel hotel

Albergo Novotel Luxembourg Kirchberg

4.0/5 1.102 recensioni
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  • L'hotel è dotato di WIFI WI-FI/Accesso internet
  • L'hotel serve la colazione Colazione
  • L'hotel è dotato di bar Bar
  • L'hotel è dotato di parcheggio Parcheggio
  • L'hotel è dotato di ristorante Ristorante
  • L'hotel è dotato di aria condizionata nelle camere Aria condizionata
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Miglior prezzo garantito Come funziona?
Da
Da 99.00 EUR Tariffa non socio
Da 94.05 EUR Tariffa Soci Tariffa Soci, iscriviti mentre prenoti
5.00P
Fino al {{amount}}% di sconto extra
Tariffa Soci, iscriviti mentre prenoti
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Servizi in hotel e nei dintorni

Check-in dalle 14h00
Check-out fino alle 12h00

Servizi e informazioni pratiche

Servizi a pagamento
  • Check-in online

    Check-in online: il tuo arrivo sarà preparato con cura del nostro team
    Fast check-out: Consegna semplicemente le chiavi

  • WI-FI/Accesso internet
    • WiFi nell'hotel
    • Internet alta velocità
    • WiFi negli spazi comuni
    • WiFi in camera
    • Accesso WiFi
    • La tecnologia a fibra ottica fornisce una connessione internet alla maggior velocità.
  • Parcheggio
    • Parcheggio all'aperto privato (Servizi a pagamento)
    • Parcheggio all'aperto pubblico (Servizi a pagamento)
    • Parcheggio pubblico interno (Servizi a pagamento)
    • Area parcheggio autobus (Servizi a pagamento)
    • Parcheggio illuminato
  • Accessibilità per persone con mobilità ridotta
    • Camere per persone diversamente abili
    • Accesso con sedia a rotelle
    • Servizi per persone diversamente abili
    • Bagno per persone diversamente abili
  • Animali ammessi 15  EUR
  • Servizi per bambini
    • Baby sitter su richiesta
    • Ricreaz. all'aperto per bambini
  • Hotel non fumatori
  • Aria condizionata
    • Aria condizionata
    • Controllo temperatura manuale
  • Lingue parlate in albergo
    • Tedesco
    • Inglese
    • Spagnolo
    • Francese
    • Italiano
    • Olandese
  • Reception aperta 24 ore al giorno
  • CHECK-OUT POSTICIPATO FINO ALLE 17.00
  • Ricarica macchine elettriche
  • Lavanderia
    • lavaggio a secco (Servizi a pagamento)
    • Sala da stiro
    • Macchina lustra scarpe
  • Boutique Gourmande

Svago e attività

  • Centro fitness
  • Servizi per bambini
    • Baby sitter su richiesta
    • Ricreaz. all'aperto per bambini
  • Campo da golf con 9 buche  (Nei dintorni)
  • Noleggio bici  (Nei dintorni)

Ristorazione

  • Colazione
  • 1 ristorante/i
  • 1 bar
  • Servizio in camera
    • Pasti caldi
    • Spuntini freddi
    • Orari di apertura: settimanali 24/24
    • Orari di apertura: weekend 24/24

Servizi business nell'albergo

  • 10 sala/e riunioni
  • Hotel per conferenze
  • Angolo internet (Macintosh)
  • Centro business self service
  • Servizio copia/stampa disp.
Vedi tutti i servizi

Posizione dell'hotel

Le nostre camere

Spaziosa suite Executive: letto King Size (180 x 210 cm), divano letto per 2 persone, macchina Nespresso, bagno con vasca e doccia, accappatoio e ciabattine e minibar omaggio.

  • 260 camere
  • Hotel non fumatori
  • 1 camere per persone con mobilità ridotta
  • 247 camere familiari
  • 72 camere comunicanti
  • Letto extra x bambino in camera
  • Letto extra per adulto in camera
  • Lettino per bambini
    • 110/120 V AC
    • 220/240 V AC
    • A getto d'aria
    • Aria condizionata
    • Porta dati in camera
    • Mappa per uscita d'emergenza
    • Porte bagni larghe 32 pollici
    • Cassetta di sicurezza in camera
    • Telefono
    • Radio in camera
    • Finestre apribili
    • TV con telecomando
    • Lettino per bambini
    • WiFi in camera
    • DDI - Direct Dialing In
    • Telefono con linea diretta
    • Scrivania in tutte le camere
    • Controllo temperatura manuale
    • Controllo temperatura automatico
    • TV satellitare/Via cavo a colori
    • Linea di trasmiss. alta velocità
    • Minibar
    • Presa RJ 45
    • Bollitore per caffè / tè
    • Vasca
    • Asciugacapelli in bagno
    • Make up / Specchio ingrandimento
    • Allarme fumo udibile
    • Accesso con chiave magnetica
    • Catenella sicurezza alla porta
    • Spioncino
    • Allarme fumo in camera
    • Informaz. d'emergenza in camera
    • Sveglia
    • Avviso messaggio
    • Sveglia automatica
    • Sveglia tramite operatore
Attrezzature nelle nostre camere

I nostri bar e ristoranti

Vedi tutti i nostri bar e ristoranti

Le tue riunioni ed eventi

4.3/5 Valutazione AccorHotels 7.167 recensioni

Le recensioni dei nostri clienti per Novotel Luxembourg Kirchberg

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

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4.0/5 Giudizio TripAdvisor 1.102 recensioni
Anonimo Famiglie - 18/03/2019 Recensione certificata AccorHotels

Accoglienza eccellente Colazione € 16 cad abbondante, internazionale di favolosa Hotel pulito ed esteticamente bello

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was delighted to know your positive grade and your feedback. I was glad to read that you appreciated our breakfast buffet and the cleanliness of our establishment. With pleasure, I did share your kind review with the Novotel Team and did congratulate them to put our guest service on the next level. A massive thank you for recommending our establishment. We really hope to welcoming you back soon at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Chiara Famiglie - 12/03/2019 Recensione certificata AccorHotels

Esperienza piacevole e staff professionale e con grande attenzione al cliente. Camera da letto perfetta per una famiglia di 3 persone, unica pecca l'aria un po' soffocante (calda e secca).

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Chiara, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was pleased to know your positive grade and to read that you enjoyed your bedroom and the helpfulness of our team. Be assured that I have shared your kind feedback with all our team and particularly with our Maintenance Manager so he can take the appropriate measure to prevent the future occurrence. We do really care regarding the feedback of our clients, because it gives us the opportunity to improve continually the quality of our services, so thank you again for sharing it. We really hope to welcoming you again, dear Chiara at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Gfianfranco S. Coppie - 07/03/2019 Recensione certificata AccorHotels
« personale impeccabile , disponibile e cortese. Camera meravigliosa e perfetta sotto tutti gli aspetti. »

Siamo clienti del Vostro albergo da diverso tempo e sempre pienamente soddisfatti. Non veniamo da voi solamente quando non avete disponibile la camera.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear GFianfranco, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was delighted to know your positive grade and to read that you enjoyed your bedroom and the helpfulness of our team. I also would like to thank you for your loyalty. Be assured that I did share your kind review with the Novotel Team and did congratulate them to put our guest service on the next level. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. We really hope to welcoming you back soon, dear GFianfranco at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonimo Famiglie - 04/03/2019 Recensione certificata AccorHotels
« soggiorno da ripetere »

E' stata una breve vacanza ma intensa. buona la camera e l'accoglienza del personale.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was glad to know your positive grade and to read that you enjoyed your bedroom and the welcoming of our team. I did share your feedback with all the team and they was glad to learn that their work was deeply appreciated. Regarding your welcome drink, I would like to apologize for this oversight. We would like to offer you 600 points on your Le Club AccorHotels Card. If you agree with this offer, you can contact me directly at the following email address: H1… At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We look forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com .

Federico Azienda - 26/02/2019 Recensione certificata AccorHotels
« Accoglienza importante »

Buona esperienza di soggiorno. Essere ricevuti al check-in con la documentazione già svolta e poter ricevere subito le chiavi è di grande soddisfazione. Ottima la colazione. Da migliorare: l’offerta di Cuscini diversi da quelli proposta il pagamento del posteggio per i clienti dell’albergo (non avendo alternative di posteggio).

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Federico, I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. Many thanks for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I was glad to know your encouraging grade and your comment. I was pleased to read that you enjoyed our breakfast buffet. I gladly informed our team about your kind review and congratulated them to put our guest service on the next level. Regarding the pillows, for your next stay do not hesitate to contact directly the reception; they will propose you with pleasure another type of pillows among our new pillow menu. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We really hope to welcoming you again, dear Federico at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com .

Anonimo Azienda - 16/02/2019 Recensione certificata AccorHotels
« Pessima esperienza »

Camera molto vecchia e poco accogliente (603) con moquette poco pulita. Quando sono rientrata in camera mercoledì ho trovato degli operai a montare la TV sul muro. Non è accettabile che, oltre all'housekeeping, entrino operai senza avere chiesto il permesso dell'ospite. Sicuramente non prenoterò più presso la vostra struttura.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did know the comment and the grade that you allocate to our hotel and I was deeply sorry that you experience did not meet all your expectation. Regarding your comment about your bedroom, please know that we already plan to replace the carpet in this bedroom. Please accept my sincerest apologize for the inconvenience that you have encountered. We are also currently working on a renovation project. Concerning the remove of your TV, we putted a letter on your desk in order to inform you, I'm sorry if you didn't see it. Once again, please allow me to express my sincerest apologize. I did share your comment with the team so they are aware of their areas of improvement. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We really hope to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Corrado Famiglie - 05/02/2019 Recensione certificata AccorHotels

Molto accogliente e hospitality

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Corrado, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay with us. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback like yours is for us our greatest rewards, thank you for sharing it. We look forward to welcoming you again, dear Corrado at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Anonimo Famiglie - 05/02/2019 Recensione certificata AccorHotels
« Ottima »

Piacevole tempo trascorso in una struttura confortevole, pulita ed accogliente

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Guest, Thank you for taking the time to answer our satisfaction survey regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was glad to know the positive grade and comment that you allocate to our hotel. With pleasure I did share it with all the Novotel Team so they are aware of their contribution to your satisfaction. A feedback from our guests is really important to us, it gives us the opportunity to improve continually the quality of our services and to congratulate our staff, so thank you again. We looking forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Mario Azienda - 31/01/2019 Recensione certificata AccorHotels

Una notte non è sufficient per fare delle descrizioni....certamente ho trovato il personale alla reception gentili e cordiali, camera confortevole e pulita secondo lo standard che ci is aspect da uno catena del gruppo ACCOR.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Mario, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was glad to acknowledge your comment and the encouraging notation that you attribute to our hotel. I was pleased to read that you appreciated the friendliness of our team and the comfort of your bedroom. Be assured that I have shared your feedback with all the team so they are aware of their contribution to your satisfaction. We do really care regarding the feedback of our clients, because it gives us the opportunity to improve continually the quality of our services, so thank you again for sharing it. We look forward to welcoming you again, dear Mario at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonimo Azienda - 22/01/2019 Recensione certificata AccorHotels
« molto buona »

gradevole

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Madam, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and qualified it as very good and pleasant. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Anonimo Azienda - 15/01/2019 Recensione certificata AccorHotels
« gentilezza e buon servizio »

come sopra

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and found our staff kind. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Jose E. C. Famiglie - 09/01/2019 Recensione certificata AccorHotels

La nostra esperienza nel vostro hotel è stata fantastica dall’inizio alla fine

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Jose, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and qualified your experience as fantastic. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. A feedback like yours is for us our greatest rewards. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Anonimo Famiglie - 23/12/2018 Recensione certificata AccorHotels
« Ottimo weekend »

Ottima esperienza, camera confortevole e colazione eccellente

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Madam, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you had a great experience in our hotel and found the breakfast excellent. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Anonimo Azienda - 15/12/2018 Recensione certificata AccorHotels
« Buona struttura, grossa difficoltà nel servizio. L’aver scelto city breakfast da 10 euro ha comportato 35 minuti di attesa. Chiave magnetica sostituita prima ancora di entrare perché non funzionava »

Buona ma non ottima Cantiere di fronte alla stanza in lavorazione Attesa per la colazione Frigo bar vuoto, solo una bottiglia d’acqua

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Sir, Thank you for taking the time to share your experience regarding your stay at Novotel Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I am really sorry that your experience did not meet your expectations. Concerning your comment about your breakfast and your card key, please allow me to express my sincerest apologies. Please know that I have shared your comment with the Front Office Manager and Restaurant Manager, so they can share it with their teams and take the appropriate measures to prevent future occurrence. Concerning the issues that you have encountered, we would like to offer you 2000 points on your Le Club AccorHotels Card. If you agree with this offer, you can contact me directly at the following email address: H1… At Novotel Luxembourg Kirchberg, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, so thank you again, for sharing your experience. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Claudio Coppie - 10/12/2018 Recensione certificata AccorHotels
« Buona camera ma fredda »

Ringrazio perché mi è stato offerto un upgrade con la camera executive. Purtroppo la camera era molto fredda. Il riscaldamento non funzionava. Ho chiamato la reception e mi è stata portata una stufa elettrica. Oramai era molto tardi e non mi è rimasto altro che dormire al freddo. Ottimo il personale alla reception ma è la seconda volta che trovo problemi al novotel di kirchberg.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Claudio, First of alI, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I do not speak nor write your language therefore I am answering to you in English, sorry for the inconvenience. I did acknowledge the notation and comment that you attribute to our hotel. I was glad to read that you enjoyed your upgrade. Concerning your comment about the temperature in your room, please allow me to express my sincerest apologies. I inform you that I have shared your comment with all our team, and especially with the Front Office Manager, so she will take care personally of your next booking, and take the appropriate measures to prevent future occurrences . Do not hesitate to contact her on this email address : h1… Once again I am sorry for the inconvenience. At Novotel Luxembourg Kirchberg, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, so thank you again for sharing your experience. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonimo Azienda - 24/11/2018 Recensione certificata AccorHotels
« Ottima »

Accogliente

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your stay and qualified it as great and welcoming. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Keli Famiglie - 06/11/2018 Recensione certificata AccorHotels
« Positiva »

Esperienza positiva. Soggiorno Ok per quello che è stato pagato.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Keli, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was glad to know the notation and comment that you attribute to our hotel. I was pleased to read that you enjoyed your experience with us. Be assured that I have shared your review with all the team, they will be glad to learn that their work was deeply appreciated. Feedback from our clients is really important to us because it allows us to continuously improve the quality of our services and to congratulate our team, so thank you again for sharing it. We really hope to welcoming you soon, dear Keli at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonimo Amici - 02/11/2018 Recensione certificata AccorHotels
« soggiorno da ripetere »

Decisamente positiva. Buona la posizione. I prezzi sono nella norma. Rimane sempre difficoltoso prenotare anche in anticipo per il quasi sempre esaurito.

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was really glad to acknowledge your positive grade and comment that you attribute to our hotel. I was glad to read that you enjoyed your stay with us. I gladly informed our team about your kind review and congratulated them to put our guest service on the next level. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. We really hope to welcoming you soon at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonimo Azienda - 29/10/2018 Recensione certificata AccorHotels
« semplicità »

servizio ottimo

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was really pleased to read the comment and positive notation that you allocate to our hotel. I was glad to know that you appreciated the efficiency of our team. Be assured that I have shared your review with all the team so they will be glad to learn that their work was deeply appreciated. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. We look forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonimo Azienda - 23/09/2018 Recensione certificata AccorHotels
« breve missione di lavoro »

soddisfacente e in linea con le attese

La nostra struttura ha risposto alla recensione
La nostra struttura ha risposto alla recensione

Dear Madam, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you were satisfied of your stay and found the reception staff friendly. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

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