Hotel Mercure Wien Zentrum

Punteggio Tripadvisor 4.0/5 1.773 recensioni
Hotel Mercure Wien Zentrum
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Numero di persone
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Quando effettuo una prenotazione in questo hotel:

  • Guadagno punti Livello e Rewards

  • Posso utilizzare i punti Rewards

  • Usufruisco dei vantaggi

  • Posso beneficiare della Tariffa Socio

I plus dellhotel

  • POSIZIONE ECCELLENTE: a soli 5 minuti da Stephansplatz

  • Situato nel centro storico

  • Tour guidato a piedi GRATUITO ogni sabato (posti limitati)

  • Moderne camere Privilege ai piani alti con minibar gratuito e macchina per caffè Nespresso

  • Certificazione austriaca Ecolabel

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Servizi in hotel e nei dintorni

Check-in dalle 14h00

Check-out fino alle 12h00

Servizi a pagamento

Servizi e informazioni pratiche
  • Check-in online
  • WI-FI/Accesso internet
  • Parcheggio
  • Animali ammessiServizi a pagamento
  • Hotel non fumatori
  • Aria condizionata
  • Lingue parlate in albergo
  • Reception aperta 24 ore al giorno
  • Check-in anticipato/Check-out posticipatoServizi a pagamento
  • Lavanderia
  • Boutique/shopping
  • FacchinoServizi a pagamento
  • Portineria
Ristorazione
  • Colazione
  • 1 ristorante/i
  • 1 bar
  • Servizio in camera
Svago e attività
  • Benessere
  • Altre attività sportive in hotel
Servizi business nell'albergo
  • Centro business self service
  • Servizio copia/stampa disp.

Posizione dell'hotel

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010
vienna
austria

Tel: +431534600

Fax: (+43)1534602320

E-mail di contatto

Check-in dalle 14h00

Check-out fino alle 12h00

  • U1, U4 :   U1, U4 SCHWEDENPLATZ

  • U3 :   U3 STEPHANSPLATZ

  • In aereo

    VIENNA SCHWECHAT A 15km / 9,38 miglia

  • In auto

    SUEDAUTOBAHN A2 A 10km / 6,25 miglia

  • In auto

    WESTAUTOBAHN A1 A 12km / 7,46 miglia

  • In treno

    HAUPTBAHNHOF SOUTH RAILWAY A 5km / 3,11 miglia

  • In treno

    WESTBAHNOF WEST RAILWAYSTATION A 5km / 3 miglia

Coordinate GPS:48.211361, 16.374772

Le nostre sistemazioni

Scegliete tra le eleganti camere Standard o le camere Privilege con servizi aggiuntivi.

Camera Standard singola

  • Numero massimo di persone: 1
  • Superficie: Da 16
  • Internet wireless in camera

Camera Standard doppia

  • Numero massimo di persone: 2
  • Superficie: Da 17
  • Internet wireless in camera

Camera matrimoniale Privilege

  • Numero massimo di persone: 2
  • Superficie: Da 20
  • Internet wireless in camera
  • Macchina Nespresso
  • Prodotti da bagno

MyRoom by Katharina: Mi concedi questo ballo?

  • Numero massimo di persone: 2
  • Superficie: Da 20
  • Internet wireless in camera

My Room by Adrienn: La dolce vita

  • Numero massimo di persone: 2
  • Superficie: Da 18
  • Internet wireless in camera

MyRoom by Edina: Un "Melange" viennese

  • Numero massimo di persone: 2
  • Superficie: Da 18
  • Internet wireless in camera

My Room by Sabine: Dolci sogni

  • Numero massimo di persone: 2
  • Superficie: Da 16
  • Internet wireless in camera

I nostri bar e ristoranti

GO!Wien

Tipo di cucina: Regionale

Viziamo i nostri ospiti con una ricca scelta di deliziosi piatti austriaci e internazionali. I nostri vini, appositamente selezionati, sono il complemento perfetto di ogni pasto.

Pranzo

11:30 - 17:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

17:00 - 22:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

BAR

Photo non contractuelle / Strictly non binding

Il nostro bar è aperto tutti i giorni e in estate offre un accogliente giardino con birreria. Siediti e rilassati con i nostri vini e liquori internazionali selezionati, piatti caldi e freddi.

Pranzo

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Le recensioni dei nostri clienti per
Hotel Mercure Wien Zentrum

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione AccorHotels 4.4/5

3.804 recensioni

tripadvisor

Giudizio TripAdvisor 4.0/5

1.773 recensioni

Certificato di eccellenza TripAdvisor
Certificato d'eccellenza 2019

tutte le mie esigenze sono state soddisfatte

Giudizio clienti 4.4/5

Filippo C. Famiglie - 30/09/2019 Recension AccorHotels

piacevole e molto funzionale al mio soggiorno

Dear Filippo c., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Tutto perfetto

Giudizio clienti 4.4/5

Cristina Coppie - 25/09/2019 Recension AccorHotels

Ottima posizione. Colazione varia ed abbondante. Camere pulitissime e ben insonorizzate. Staff gentilissimo.

Dear Cristina M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback, especially about our friendly hotel staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

roberto

Punteggio Tripadvisor 4.0/5

palr0 In coppia - 18/09/2019 Recensione certificata TripAdvisor

Struttura discreta, ma pulita, personale molto accogliente e positivo. Ci siamo subito sentiti a ns agio pur non parlando molto bene la lingua inglese. Stanze pulite. Posizione molto comoda. Da consigliare

Dear Mercure Guest! Thank you very much for your kind review regarding your recent stay with us at Mercure Wien Zentrum. We are more than happy to read you enjoyed your time, especially our friendly hotel staff and the great city center location. We appreciate your feedback and look forward to your future visits! Kind regards Kerstin Allabauer Front Office Manager

hotel in posizione strategica per i collegamenti metro, bus ed linea aeroporto, con servizi essenziali e ristoranti nelle immediate vincinanze.

Giudizio clienti 4.4/5

Anonimo Famiglie - 10/09/2019 Recension AccorHotels

camera pulita ed accogliente, anche se non funzionava l'aeratore in bagno e mancava il bidet.... ottima la colazione segnalo che la reception era quasi sempre priva di personale

Dear Carmen M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. We are happy to know that you had a almost perfect time with us and you enjoyed the great location and the friendly customer service from our staff members. We are sorry for the fact that there we not enough staff members for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Vacanza eccellente

Giudizio clienti 4.4/5

Andrea Famiglie - 09/09/2019 Recension AccorHotels

Ottimo hotel , in centro , a pochi passi da Stephansplatz.

Dear Andrea P., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Comodo, a pochi passi dal centro

Giudizio clienti 4.4/5

Cataldo S. Coppie - 09/08/2019 Recension AccorHotels

Abbiamo soggiornato per quattro notti all'interno di questa struttura e ci siamo trovati come a casa. Praticamente nel cuore del centro di Vienna (a 200 metri dal Duomo di Santo Stefano), da cui è raggiungibile a piedi qualsiasi posto di notevole interesse. Camere fresche, dotate di comfort. Uniche pecche, i due cuscini troppo bassi (ho dovuto mettere una coperta per fare volume sotto la mia testa) e il bagno, i cui asciugamani alle volte erano riposti in ordine anzichè essere sostituiti, come si dovrebbe.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Contento

Giudizio clienti 4.4/5

Anonimo Coppie - 16/07/2019 Recension AccorHotels

una esperienza piacevole in in soggiorno gradevole

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Ottima esperienza!

Giudizio clienti 4.4/5

Danilo Ospite singolo - 15/07/2019 Recension AccorHotels

Ottimo hotel con tutti gli standard Mercure in posizione strategica per visitare Vienna. Letto comodissimo, cuscini altrettanto e biancheria perfetta. Personale in reception molto gentile e professionale. L’accoglienza al check-in mi ha fatto sentire davvero benvenuto. Bagno comodo e funzionale, pulizia top. La colazione buonissima presenta un ottimo rapporto qualità/prezzo. Tra le aree di miglioramento segnalo la moquette a terra ormai non più al passo con i tempi, la presenza di presa di corrente solo da un lato del letto (io ero solo quindi ok) e la porta scorrevole del mio bagno era molto dura (penso ad una donna gracile). A parte questi dettagli, 10 comunque meritato.

Dear Danilo D., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. Thank you for your kind feedback. I will share your comments with our team. Our Staff members are genuine, and truly want our guests to know that we appreciate you and want to make your time with us special, every stay. It is always motivating for them to receive such kind comments as yours. We will also forward your remarks to the carpet in your room and the bathroom door. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Vacanze viennesi

Giudizio clienti 4.4/5

Carmine G. Coppie - 14/07/2019 Recension AccorHotels

Per me è mia moglie ottima, sia per quanto riguarda la camera che la pozione

Dear Carmine G., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Tutto ok

Giudizio clienti 4.4/5

Anonimo Azienda - 08/06/2019 Recension AccorHotels

Tutto bello e funzionale, solo la sala colazione non è ben concepita. La ragazza bionda alla reception non è esattamente il massimo della gentilezza, la prima accoglienza è stata molto rigida, invece di cercare a fondo le stanze, ci è stato detto che “nessuno aveva pagato per noi. Alla nostra richiesta di avere se possibile le camere il più presto possibile, ha risposto sgarbatamente che “tutti loro facevano del loro meglio”.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our official check in time is 14:00. Unfortunately, it was not possible for us on your arrival due to the good booking situation to provide you with a free room so early. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Bastava che le stanze fossero un po’ più grandi...

Giudizio clienti 4.4/5

Claudio Coppie - 03/06/2019 Recension AccorHotels

Buona posizione e buon servizio, ma l’hotel mi è sembrato caro per le dimensioni della stanza e del bagno.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Non soddisfacente

Giudizio clienti 4.4/5

Roberto B. Coppie - 03/06/2019 Recension AccorHotels

La posizione dell'hotel è ottima, e questo giustificherebbe il prezzo (la camera piccola ma per poche notti non è un problema). La cosa assolutamente inaccettabile è l'aria condizionata centralizzata impossibile da spegnere e per giunta direzionata sul letto. Altro aspetto negativo è quel buco inspiegabile nella porta del bagno. Inoltre il palazzo è sprovvisto di dissasuasori per i piccioni.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Ottimo

Giudizio clienti 4.4/5

Anonimo Coppie - 01/06/2019 Recension AccorHotels

Sono stata soddisfatta

Dear D., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Eccellente

Giudizio clienti 4.4/5

Silvia Coppie - 27/05/2019 Recension AccorHotels

Quello che un turista desidera lo trova. Buona posizione

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Ottima posizione

Giudizio clienti 4.4/5

Gianni Famiglie - 28/04/2019 Recension AccorHotels

Hotel confortevole e in ottima posizione. Peccato l'A. di una hall spaziosa, le stanze e i bagni un po piccoli e la colazione senza frutta fresca di qualità

Dear Mr. A., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You will find on our breakfast buffet always fresh fruits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum
Giudizio clienti 4.4/5

Marco C. Azienda - 20/04/2019 Recension AccorHotels

Ottima location: Servizi completi, camera un po' piccola, prezzo considerando la location adeguato

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Il soggiorno molto piacevole

Giudizio clienti 4.4/5

Anonimo Famiglie - 19/04/2019 Recension AccorHotels

Molto buona Lo staff molto gentile

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum

Buona

Giudizio clienti 4.4/5

Anonimo Azienda - 28/03/2019 Recension AccorHotels

Complessivamente buona

Dear Marina M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Albergo moderno e centralissimo. Top quality

Giudizio clienti 4.4/5

Michele C. Azienda - 25/03/2019 Recension AccorHotels

Albergo centralissimo in Fleischmarkt. La fermata di Schwedwnplatz è a 2 minuti di distanza a piedi. Stanze e bagno molto puliti e moderni. Colazione veramente abbondante e di qualità.

Dear Michele C., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager Mercure Wien Zentrum

Hotel da ristrutturare

Giudizio clienti 4.4/5

Claudio Azienda - 21/03/2019 Recension AccorHotels

Camere piccole, vecchie, da rifare. Ascensori lenti, colazione appena sufficiente.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Wien Zentrum
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