Fairmont Château Laurier bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 4.493 ulasan

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Deskripsi

Keistimewaan hotel

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Akomodasi kami

Lokasi hotel

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Kanada

GPS:45.425153, -75.69451

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  4.493 ulasan

Peringkat TripAdvisor  4.0/5  4.566 ulasan

Great room, bad shower

Catatan Tripadvisor 3.0/5

elfinessy Ulasan TripAdvisor tersertifikasi

Amazing room in a lovely city, let down by its total lack of water pressure. Five hotels in three weeks, this was the best sleep we had. The bed was SO comfortable and despite being in the city centre, it's quiet at night. We would have loved it had the shower not felt like being dribbled on.

Great Stay

Catatan Tripadvisor 5.0/5

Jennifer V Ulasan TripAdvisor tersertifikasi

We stayed for a weekend for our anniversary and it was fantastic. The staff were all amazing and the hotel is beautiful. It's nicely located across from a large shopping center and the Canadian Senate building. Afternoon tea at Zoe's was the highlight with an exceptional server named Dave. All around a great stay.

Untrustworthy Management

Catatan Tripadvisor 1.0/5

Richard M Ulasan TripAdvisor tersertifikasi

I would not recommend that anyone stay in this hotel. I visited the Chateau Laurier in October, 2023. I left my car with valet parking who parked it in an open lot behind the hotel. I used my car several times during my three day stay. On the morning of my departure I was advised by security that my car had been broken into the night before. I was taken to the car and found that the driver's door had been opened with many items taken including identity papers. A report was filed with police. I became immediately suspicious when I noticed that there were no signs of a break-in and access had been made on the driver's side. I asked if I could review the security tapes and my request was denied. The police were only given a few individual photos that did not even show the car. It became clear to me that the valet parker had left the driver's door open during the night of the break-in but the Chateau refused to accept responsibility. I asked for a small amount of compensation for losses incurred plus the time required to fix and replace the stolen items. The Chateau ignored my request. As I am a Platinum Member of Accor, Fairmont's loyalty program, I appealed for mediation. After 2 1/2 months I have not received a response. I stayed at the Chateau regularly during my visits to Ottawa for 20 years. I have found that the response of the Chateau, Fairmont Hotels and Accor to be incredibly dismissive and I will never stay in this hotel again.

Great property, Amazing Food and Service

Catatan Tripadvisor 5.0/5

mmcclare Ulasan TripAdvisor tersertifikasi

Had a great time with our adult kids. Amazing Easter brunch, great drinks at Zoe's and high tea on Sunday. Can't wait to come back and enjoy this amazing Hotel again. The location in Ottawa could not be any better, next to the world famous Rideau canal and the Canadian Parliament buildings.

Thank you for taking the time to share your compliments with us. We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Superb Hotel. Fantastic Experience

Catatan Tripadvisor 5.0/5

Joel C Bisnis - Ulasan TripAdvisor tersertifikasi

The whole experience was superb The quality of the employees was outstanding Everyone was so professional and anything I needed was attended to very quickly Our room was large and first time I ever had a 55” tv at a hotel We had a king side bed and our room was always clean and towels replaced every day

Dear Joel, We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon. Sincerely, Patrick Vincelette Director of Rooms

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.069 ulasan 8.5/10 Lokasi
  • 1.870 ulasan 5.9/10 Kamar
  • 1.917 ulasan 8.2/10 Pelayanan
  • 92 ulasan 4/10 Internet
  • 724 ulasan 5/10 Kenyamanan
  • 722 ulasan 7.2/10 Fasilitas
  • 510 ulasan 5.3/10 Kebersihan
  • 445 ulasan 3.8/10 Kesepadanan nilai

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