Mantra Towers of Chevron Surfers Paradise bintang 2

Catatan tamu Avis (Peringkat ALL) 4.0/5 1.578 ulasan

Mantra Towers of Chevron Surfers Paradise - Image 1
Mantra Towers of Chevron Surfers Paradise - Image 2
Mantra Towers of Chevron Surfers Paradise - Image 3
Mantra Towers of Chevron Surfers Paradise - Image 4
23 Ferny Avenue, 4217 SURFERS PARADISE, Australia

Deskripsi

Keistimewaan hotel

  • The three towers are home to spacious and self-contained 1, 2 and 3 Bedroom Apartments.

  • Bask in the sunlight and unwind at Beaches in the Sky.

  • Mantra Towers of Chevron is conveniently situated with easy access to public transportation.

  • We are situated to be a short stroll away from the renowned Surfers Paradise Beach.

  • For relaxation and watching your kids play, our lagoon swimming pool is the place to be.

Akomodasi kami

Lokasi hotel

Mantra Towers of Chevron Surfers Paradise

23 Ferny Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.999546, 153.427723

Telepon
Fax +61 7 5584 8600

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Properti 100% Bebas Rokok

2 kolam renang

Have the luxury of choosing from a large lagoon pool, indoor and outdoor lap pools, spa or sauna.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.0/5  1.578 ulasan

Peringkat TripAdvisor  3.5/5  6.498 ulasan

Great Central location and easy access to everything.

Catatan Tripadvisor 3.0/5

Steven M Ulasan TripAdvisor tersertifikasi

We had a great stay although slightly disappointed with the apartment. We stayed 3 nights. Facilities were great, the view of ocean perfect on the 42nd floor, three pools all great and gym fairly good, we did enjoy our stay very much, due to the convenience of the location to everything with Coles on the ground floor being the icing on the cake. However, we had dated non-smart TVs and extremely poor internet speed so slow we used mobile data instead. There was a strong garbage smell on ground floor that needs fixing and was always there, but it was fine in the apartment just on ground floor when you entered building. Our apartment was Tower 2. As a family we want to be able to logon to Netflix or Prime and watch a family movie with a Smart TV or be able to cast to the TV but the TVs in our apartment were very dated and old. We could have used a HDMI cord from the laptop but that was inconvenient, and we would have had to purchase one. Other apartment in the building may have better TVs but ours certainlty needed updating and would be the biggest improvement which would have increased our satisfaction. We would probably stay again as the value and location was great.

Dear Steven, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great stay and enjoyed the facilities, including the stunning ocean view from the 42nd floor and the convenience of our location with Coles on the ground floor. However, we apologize for any disappointment caused by the outdated non-smart TVs and the poor internet speed in your apartment. We appreciate your understanding and are grateful for your valuable feedback, which helps us identify areas for improvement. Should you choose to stay with us again, please feel free to contact us directly, and we will do our best to ensure a more satisfying experience. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great location and great facilities

Catatan Tripadvisor 5.0/5

Joanne M Ulasan TripAdvisor tersertifikasi

We absolutely loved our stay. Knew what to expect on arrival, eg, $300 refundable bond and you need to pay for wi-fi. Spacious and clean room with great amenities. Close to the shopping district, beach and river. Perfect for our family. Highly recommend.

Dear Joanne, Thank you for choosing Mantra Towers of Chevron and for sharing your wonderful experience with us. We're delighted to hear that you loved your stay and that our spacious and clean rooms, along with our great amenities, met your expectations. We're also pleased that our central location was convenient for your family, with easy access to the shopping district, beach, and river. We apologize for any miscommunication regarding our WiFi service. We provide complimentary WiFi access for Accor members. Guests can join the membership program for free to enjoy this benefit. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Surfers Paradise. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Very noisy

Catatan Tripadvisor 2.0/5

Paradise670554 Ulasan TripAdvisor tersertifikasi

Noisiest place I’ve ever stayed. Woken up every night at 2am by hotel tractor towing large metal bins Beds uncomfortable and dated Car park random and no allocated parking Lounges in living area like concrete, extremely uncomfortable We had 3 bedroom and the third bedroom had no light , we had to relocate furniture and use lamp!

Dear Valued Guest, Thank you for sharing your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay at Mantra Towers of Chevron. We're truly sorry to hear about the noise disruptions caused by our hotel tractor during the early hours of the morning. Your comfort is important to us, and we understand how disruptive this must have been to your rest. We will review our operations to minimize such disturbances in the future. We also apologize for any discomfort you experienced with the beds and lounges in your living area. Your feedback about the lack of allocated parking and the issues with the third bedroom's lighting is duly noted, and we will address these concerns with our team to prevent similar occurrences in the future. Please know that your feedback is invaluable to us as we continuously strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great location

Catatan Tripadvisor 5.0/5

BenjaminK1639 Ulasan TripAdvisor tersertifikasi

Staff were very friendly. Location great. Ocean view room was good, could do with a lick of paint, but it was clean. All 3 verandahs used by the family. Well equipped kitchen for our needs. Unit was a bit smaller than I expected but it was comfortable.

Dear Benjamin, Thank you for choosing to stay at Mantra Towers of Chevron and for taking the time to share your feedback. We're delighted to hear that you enjoyed our great location and that our staff provided friendly service throughout your stay. We appreciate your comments regarding the cleanliness of your ocean view room and the well-equipped kitchen. Your feedback about the need for a touch-up of paint is duly noted, and we will ensure to address this to maintain the quality of our accommodations. It's wonderful to know that your family made use of all three verandahs and found the unit comfortable despite its size. Your satisfaction is important to us, and we're pleased that we could meet your needs during your stay. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Room desperately needing an overhaul

Catatan Tripadvisor 3.0/5

Lisa A Ulasan TripAdvisor tersertifikasi

This was a return trip to the Chevron and what a different experience. The room was very pokey and quite dark with dirty, old furniture and very unappealing style. The room and bathrooms were not very clean and many basic amenities were missing or broken. On a positive note, the main pool was wonderful (the indoor one was closed for maintenance which was unfortunate as it was cold and rainy a few days and this would have been great). Free parking was also a plus.

Dear Lisa, Thank you for taking the time to share your feedback following your recent return trip to Mantra Towers of Chevron. We sincerely apologize for the disappointing experience you had with the condition of your room. Your comfort and satisfaction are of utmost importance to us, and we regret that the room did not meet your expectations. We take your comments seriously and assure you that we are committed to addressing and improving the issues you have raised. In order to investigate and address the specific concerns with the room you stayed in, could you please provide us with the unit number? This information will enable us to conduct a thorough evaluation and implement necessary improvements to ensure a more pleasant experience for our guests in the future. While we're pleased to hear that you enjoyed the main pool and appreciated the free parking, we understand the inconvenience caused by the closure of the indoor pool during your stay. We apologize for any inconvenience this may have caused. Once again, we apologize for falling short of your expectations and thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Ho Lee Assistant Manager Mantra Towers of Chevron

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 976 ulasan 8.9/10 Lokasi
  • 1.397 ulasan 5.2/10 Kamar
  • 604 ulasan 6.9/10 Pelayanan
  • 50 ulasan 4.9/10 Internet
  • 609 ulasan 2.4/10 Kebersihan
  • 520 ulasan 4/10 Kenyamanan
  • 97 ulasan 3.9/10 Makanan
  • 75 ulasan 3.1/10 Kebugaran/olah raga

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Surfers Paradise

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (termasuk PPN dan pajak liburan) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.