Mantra French Quarter Noosa bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 1.554 ulasan

Mantra French Quarter Noosa - Image 1
Mantra French Quarter Noosa - Image 2
Mantra French Quarter Noosa - Image 3
Mantra French Quarter Noosa - Image 4
1 Halse Lane, 4567 NOOSA HEADS, Australia

Deskripsi

Keistimewaan hotel

  • For guests' convenience, we offer 24 hour reception

  • Enjoy our onsite resort pool surrounded by greenery that radiates tropical holiday scenery

  • Noosa's main beach is a mere stone's throw away for guests to enjoy and explore

  • Step outside and explore all the wonderful Noosa restaurants at the front door.

  • Car parking is available for guests to make use of during their stay

Akomodasi kami

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Lokasi hotel

Mantra French Quarter Noosa

1 Halse Lane
4567 NOOSA HEADS
Australia

GPS:-26.38803, 153.09237

Telepon
Fax +61 7 5474 8122

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Wi-Fi
  • Air conditioner
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

Kolam renang

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  1.554 ulasan

Peringkat TripAdvisor  4.0/5  2.605 ulasan

Enjoyable stay

Catatan Tripadvisor 4.0/5

klwhite13 Keluarga - Ulasan TripAdvisor tersertifikasi

I couldn’t fault the staff working on reception. Very friendly and welcoming. No upgrade available as an Accorplus (Gold) member, but it was a long weekend. The room we stayed in was light, clean and overlooked the pool. We received 2 x coffee vouchers which was very much appreciated. A late check out couldn’t be accommodated but we were able to use the pool and leave our car in the car park until our departure. Great location and overall we had a really enjoyable stay.

Old, Dated, and the room STANK!

Catatan Tripadvisor 1.0/5

755trentp Keluarga - Ulasan TripAdvisor tersertifikasi

First room was well and truly needing to be renovated. It STANK! Thankfully the staff were considerate (we would have left otherwise) and gave us an upgrade to a newer suite (which we were entitled to as an All Accor Gold member anyway). The second room was a lot better. Newer, more modern. Still would add the carpet needs replacing and the pillows left of the bead… well a steam clean would have been great… one smelt like old BO and the other smelt like an infant… or drunken adult had relieved themselves on it… worse, the smell transferred to the bed pillows… All of that aside, the staff were accomodating, the pool was great. Still waiting for my complimentary drinks and welcome amenities…

Beautiful!

Catatan Tripadvisor 5.0/5

lynda2166 Couples - Ulasan TripAdvisor tersertifikasi

Beautiful resort, in a fantastic location. Loved every minute here. We stayed with friends, & were allocated apartments almost beside each other, which was great. First time we have stayed in Noosa, and we’re so glad we chose Mantra, French Quarter.

Dear Lynda2166, Thank you for staying with us at Mantra French Quarter. We are thrilled you had an enjoyable time and we look forward to seeing you again next time. Kind Regards Adam Mckenzie Rooms Division Manager

Great Location…but I wouldn’t stay again

Catatan Tripadvisor 2.0/5

Hannah M Couples - Ulasan TripAdvisor tersertifikasi

Great Location, so close to the beach, restaurants. However the rooms/property are in need of a make over. There was no toilet paper (surely there is a checklist ??) I went to get the iron out & found a previous guests dirty clothes in the cupboard. The room just didn’t feel clean, I can imagine it’s hard to get and keep good house keeping staff in Noosa. But this room just had “dirty vibes” and it was quite easy to leave.

Dear Hannah, Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our prime location close to the beach and restaurants. However, we sincerely apologize for any inconvenience you experienced during your stay. We take cleanliness and maintenance very seriously, and it's disheartening to learn that we fell short of your expectations in this regard. Rest assured, we have addressed the issues you raised with our housekeeping team to ensure that such oversights are not repeated in the future. Your feedback regarding the need for a room makeover is duly noted, and we are currently in the process of commencing refurb options to our unit owners. We understand the importance of a comfortable and immaculate environment for our guests, and we regret that we did not meet these standards during your visit. We appreciate your understanding and hope that you will consider giving us another opportunity to exceed your expectations on your next visit to Noosa. Kind Regards, Adam Mckenzie Rooms Division Manager

Not Good

Catatan Tripadvisor 1.0/5

R B Ulasan TripAdvisor tersertifikasi

Rooms were not well cleaned. Cut toenails still in bathroom upon arrival. Grotty crockery and utensils along with cookware. The kitchen was riddled with ants. Despite maintenance coming to fix, they were still there, everywhere. The phone was not connected therefore calling reception required to use your mobile to get through. There was blood on the sheets upon arrival, resulting in the need to replace the sheets for my children after 9pm at night. There was mould on the ceiling, which is an absolute health hazard. The attached garden/courtyard onto the pool was locked at night, false imprisonment at best and a fire hazard being the worst. In the morning, despite the pool being open from 7am I was still locked in my yard until well after 9am. When asking the pool maintenance man to open it, he was passive aggressive and drew out his work so as not to unlock the gate. Upon leaving, the reception were advised of a short overstay post 10am departure. Upon returning to the room, after telling reception AND the cleaners who were busting to get in the room, we returned to find all my belongings taken from the room. Upon questioning the cleaners whom claimed to have thought had left, despite having clearly told them and also having left multiple bags on the kitchen bench, eyewear and so on. When confronted on this, they, after some conjecture, returned a few bags. Some items were missing including unopened bottle of wine and milk I had to demand their production. Furthermore, other foodstuffs were thrown out and NOT returned despite us asking for them and some other opened but sealed food from the fridge. It was a disgraceful interaction. Upon returning to the reception, only to find one of the cleaners updating the reception staff. Spoke to reception - the girl could not have been less interested AT ALL. Clearly a backpacker. She at first, claimed not to have even seen us appear at reception earlier to notify of our delayed departure. Furthermore, she was non apologetic for the cleaner's conduct, which was theft. Also, more accusatory stating that the "owners" of the property were coming, and they needed to clean the room. As we said to her, we couldn't care less if the owners were coming or not. We were paying top dollar for a very poor experience. After having spent between $30k - $40k at Mantra Frech quarter over the past five visits. It is a disgrace the way we were treated, and the only redeeming feature is and was the pool and the location on Hastings Street. If the Mantra is going to "manage" this property, it should insist the owners maintain each property to a high standard when people are paying top dollar to stay there. The showers are rusty, mouldy and absolutely unhygienic. My family and I will never be returning to ANY Mantra after this experience. .....oh yeah and then there was the nescafe.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 813 ulasan 9.7/10 Lokasi
  • 1.021 ulasan 4.9/10 Kamar
  • 574 ulasan 8.4/10 Pelayanan
  • 9 ulasan 6/10 Internet
  • 383 ulasan 8.9/10 Kolam
  • 380 ulasan 2.7/10 Kebersihan
  • 326 ulasan 3.8/10 Kenyamanan
  • 303 ulasan 5.3/10 Fasilitas

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Semua hotel kami di Noosa Heads

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (termasuk PPN dan pajak liburan) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.