Novotel Brisbane South Bank bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.6/5 5.034 ulasan

Jaminan Harga
Terbaik
Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Deskripsi

Keistimewaan hotel

  • Kami menawarkan berbagai pilihan akomodasi untuk semua pelancong bisnis, pasangan, & keluarga.

  • The hotel features easy laneway access to the convention centre.

  • Kami memiliki kamar yang menawarkan kenyamanan dan kemudahan akses untuk kursi roda.

  • Suite Junior dengan lounge terpisah, kamar tidur berpemandangan indah pinggiran kota Brisbane.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Akomodasi kami

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Lokasi hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Telepon
Fax +61 7 3295 4145

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

SPICE CENTRAL KITCHEN & BAR

Temukan kesederhanaan dari hidangan lokal yang lezat di The Spice Market. Hidangan inovatif dan seimbang disiapkan di jantung area bersantap di dapur terbuka.

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Peringkat ALL  4.6/5  5.034 ulasan

Peringkat TripAdvisor  4.5/5  756 ulasan

Sertifikat keunggulan 2023

Thank you Samantha (Group Reservations Co-ordinator)

Catatan Tripadvisor 5.0/5

Alison G Ulasan TripAdvisor tersertifikasi

I want to thank Samantha for providing outstanding service during my reservation process at Novotel Brisbane South Bank. She was incredibly efficient, friendly and a pleasure to work with. Samantha was accommodating to my needs and ensured everything was perfectly arranged. Her prompt and helpful responses were greatly appreciated. Thank you for making my experience so smooth and enjoyable!

Great conference location

Catatan Tripadvisor 5.0/5

Kim T Ulasan TripAdvisor tersertifikasi

We were delighted with the event planning assistance, delegate meals, room and facilities Novotel South Brisbane has. With the added benefit of being close to our offices it really helped make our event a pleasure to attend. Thank you, Novotel team.

Poor service, mediocre room and challenging Gym

Catatan Tripadvisor 1.0/5

EricJ123 Ulasan TripAdvisor tersertifikasi

Terrible service, at check in the hotel insisted a billing me fully in advance. I was told that as I had booked via a booking engine my silver status had no value. The corridor walls to room were bashed. There were also no hangers in room no glasses. It took 35 minutes to get out coffee at breakfast - we cancelled the next 3 days of breakfast (the hotel did issue a refund) The gym's condition was more than disappointing, 3 out of the 4 bikes had parts missing or were broken. The steps of the elliptical trainer were filthy my shoes stuck to the steps. Told reception they did nothing. Day 2 the dirty towels were left on the floor and the dirty glasses still in room. It took 30 min to get towels, we were told they were very busy. Day 3 the dirty glasses from the past few days were still in the room. Not worth the cost.

Dear Eric, thank you so much for taking the time to review us. First of all, we would like to apologise for any inconvenience you experienced during your stay with us. We tried to contact you to discuss the issues raised, however, we were unsuccessful. So we kindly ask you to reach us at ha0x0@accor.com or 07 3295 4100 at your earliest convenience. We are looking forward to hearing from you. Kind regards. Leticia, Digital Marketing Manager.

Amazing stay, wonderful staff. Would stay again but not on the lower corner room which was very loud

Catatan Tripadvisor 4.0/5

shiraleeana Ulasan TripAdvisor tersertifikasi

The three of us stayed at Novotel for 3 nights for a mix of work and fun. We chose the location because it was close to the work thing – but it turns out it was a great location which was right behind the convention centre, 10 minutes walk to the arts precinct and 5 minutes out to the river. We were also close to some good cafes, pizza, and other restaurants. It was all we ever needed. The only time we ventured out of South Bank and to the CBD was for some more ethnic cuisines. The hotel seems really new and everything is super clean. We stayed in the Junior Suite that has a separate bedroom. Everything was well maintained, pretty high quality, including the rollaway bed. There's a Nespresso and good selection of tea. I didn't care for the overly perfumed body wash / etc – really should have BYOed. There's also a lovely outdoor pool with deck chairs and towels (which we used) and a gym too. There's a huge restaurant, but we didn't go there – although we did do breakfast a la carte to the room. The front desk is always being taken care of by two people, it seems – always a friendly face to help! Reception was always considerate and quick the couple of times I called, and the couple of times I had extra requests – thank you, team! They also helped post out something we left in the room – amazing. The bad stuff? Just one major and one minor thing. The minor thing was that breakfast is only buffet. You can do room service breakfast a la carte, but you need to put in your order the night before – a little too much forward thinking when on holiday haha! The major thing was that we were in the corner room on level 2 of the north west corner (I think) and it was very loud. The aircon duct / switch room outside hums constantly. We were lucky to be very tired the entire time, but the noise might catch some people out. Management –– I might consider double glazing those lower rooms in that corner.

Hi there, thank you so much for reviewing us! We're glad to know that you enjoyed the overall experience when staying with us. We also would like to apologise for any inconvenience you experienced during your stay. In order to improve our services, I've forwarded your comments to our Maintenance Manager to review and address your comments regarding the aircon. If you like to add any further comments, please reach us at ha0x0@accor.com or 07 3295 4100. Kind regards. Leticia, Digital Marketing Manager.

Very modern hotel, spoiled by poor housekeeping

Catatan Tripadvisor 3.0/5

Molars2 Couples - Ulasan TripAdvisor tersertifikasi

The hotel is well located just south of the river. Check in was efficient, and the room was large and well appointed However, the housekeeping was dreadful with surfaces not being wiped daily and the room was not hoovered at all during the stay We spent the last night, looking for the TV remote control for about half an hour to find it had been made up deep in the bed itself together with my Kindle!

Hi there, thank you so much for taking the time to review us. We're glad to know that you enjoyed the hotel's location and service. In order to improve our services, I've forwarded your comments to our Housekeeping Manager to review and address the issues raised. Hopefully, we can welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.665 ulasan 8.9/10 Lokasi
  • 2.534 ulasan 8.4/10 Kamar
  • 2.689 ulasan 9/10 Pelayanan
  • 52 ulasan 6.3/10 Internet
  • 1.009 ulasan 7.8/10 Kebersihan
  • 974 ulasan 7.6/10 Kenyamanan
  • 844 ulasan 7.8/10 Makanan
  • 697 ulasan 8.5/10 Sarapan

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