Hotel Mercure Marseille Canebière

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.020 ulasan

Hotel Mercure Marseille Canebière - Image 1
Hotel Mercure Marseille Canebière - Image 2
Hotel Mercure Marseille Canebière - Image 3
Hotel Mercure Marseille Canebière - Image 4

Deskripsi

Keistimewaan hotel

  • Terletak di pusat kota, ideal untuk menginap di Marseille

  • Berjarak 5 menit berjalan kaki dari Old Port dan 10 menit dari stasiun kereta Saint Charles

  • Restoran bistronomik dengan chef Noël Baudrand

  • Ruang khusus untuk seminar dan pertemuan bisnis

  • Sertifikasi Green Key

Akomodasi kami

Lokasi hotel

Hotel Mercure Marseille Canebière

48 La Canebiere
13001 Marseille
Prancis

GPS:43.296986, 5.379321

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LE CAPUCIN

Di La Canebière dekat Old Port, jelajahi kelezatan cita rasa sajian chef Noël Baudrand yang terbuat dari bahan-bahan segar dan produk lokal, dalam suasana Haussmannian yang memadukan nuansa tradisional dan modern. https://www.brasserielecapucin.com/

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Peringkat ALL  4.6/5  1.020 ulasan

Peringkat TripAdvisor  4.0/5  173 ulasan

Sertifikat keunggulan 2023

More like a hostel than a hotel

Catatan Tripadvisor 1.0/5

megw521 Ulasan TripAdvisor tersertifikasi

I have stayed in many 4 star hotels and this certainly was not one. It is more like a hostel than a hotel. Staff with no customer service. Room was not as described, booked a twin but was given a tiny double. One small wardrobe with four coathangers for 2 persons staying 3 days, not even a shelf to put your clothes on. No chest of drawers. Coffee facilities had powdered milk sachets which were so ancient they didn't dissolve. Buffet breakfast was cold every morning and very poor quality. when Bain marie was empty and a request for it to be refilled we were told that that there was no more. Asked for a poached egg but was told no. We looked forward to a relaxing glass of wine before bed but the bar is closed on Saturdays and Sundays. Very noisy area but there was no double glazing. It seemed as though the hotel is run more for the benefit of the staff than customers. The area is littered with homeless, drunks and beggars and feels very unsafe to walk through in the evening. I would never return to this hotel

Bad experience, not a safe stay

Catatan Tripadvisor 2.0/5

Alainmoual92 Bisnis - Ulasan TripAdvisor tersertifikasi

Im a privilege member of the accor hotels chain and I go on business trips frequently and i usually only reserve at accor. During my last stay, my luggage was opened when I was out of the room, even though i locked it before I leave with a security code. On my return my luggage was open. I mentioned this to the reception and they told me they investigated it but they can’t know who entered the room when im out and they did not take any measures and did not took this event seriously. It will be my last time to visit this hotel.

Dear guest, We sincerely apologize for the incident regarding your luggage during your recent stay. The security and well-being of our guests are of utmost importance to us, and we take such matters very seriously. Rest assured that we are looking into this matter diligently to prevent any recurrence. We are writing the same answer as the one we wrote on the other of your negative digital reviews. You are already aware that we took quick measures to check all the datas necessary to investigate on our own about your room even nothing has been stolen as you know. Duty Manager and front desk Managers themselves discussed with you and replied to you orally about this unfortunate incident after doing all the efforts that could do. We appreciate your loyalty as a privilege member of the Accor hotels chain and regret the inconvenience caused. Your feedback is valuable to us, and we will ensure that necessary steps are taken to address this issue. We hope to have the opportunity to regain your trust in the future. Best regards Hôtel Mercure Marseille Canebière Vieux-Port

Very good hotel

Catatan Tripadvisor 5.0/5

Kristīne K Couples - Ulasan TripAdvisor tersertifikasi

Very good service. Good location. near the port. Very nice welcome at reception. We really liked it. The room was clean and comfortable. we could communicate with the employees in many languages, also in Russian. Necessary things were quickly brought to the room.

Nice Stay

Catatan Tripadvisor 5.0/5

Traveler54477883349 Ulasan TripAdvisor tersertifikasi

The stay was very good, especiall that the staff were very helpful. I would like to thanks Olivier and Adrien for the nice hospitality and support during the whole period of the stay. I hope to come again due to these nice guys.

This is my first time visiting Marseille. I hope to repeat the visit with my family, so I will make a reservation with y

Catatan Tripadvisor 5.0/5

Trail33016442093 Ulasan TripAdvisor tersertifikasi

Good stay, hospitality and excellent cooperation from the hotel employee Although the hotel is small, its location is excellent in the center of the beautiful city of Marseille, close to the metro, tram, bus station, and shopping places. Thank you

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 666 ulasan 8.7/10 Lokasi
  • 823 ulasan 7.6/10 Kamar
  • 790 ulasan 9.3/10 Pelayanan
  • 12 ulasan 6.8/10 Internet
  • 488 ulasan 6.9/10 Kenyamanan
  • 394 ulasan 9.1/10 Sarapan
  • 280 ulasan 7.9/10 Kebersihan
  • 187 ulasan 9.3/10 Suasana

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