ibis Rotorua bintang 3

Catatan tamu Avis (Peringkat ALL) 4.0/5 1.068 ulasan

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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • ALLSAFE certification

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

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Lokasi hotel

ibis Rotorua

Lake End, Rangiuru Street
3010 ROTORUA
New Zealand

GPS:-38.13171, 176.250317

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service

I- RESTAURANT

Foto non-kontrak

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

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Peringkat ALL  4.0/5  1.068 ulasan

Peringkat TripAdvisor  3.5/5  1.416 ulasan

Avoid the Rydges

Catatan Tripadvisor 3.0/5

Patricia S Ulasan TripAdvisor tersertifikasi

We ended up at The Rydges, as the Ibis was full. Boring, overpriced, and with reception staff it was often hard to understand. Breakfast boring, over-priced, and often baskets were empty. On the other hand, charging our e-car was easy. Overall: Hmph.

Frustrating stay

Catatan Tripadvisor 1.0/5

Jenna G Ulasan TripAdvisor tersertifikasi

Not much went right with our stay. Arrived at 4pm and there were a line of people waiting for rooms. Waited 2 hours for our room to be ready and just given 2 drink tickets for the inconvenience. Reading reviews during our wait says this wasn’t the first time this has happened at this location. Finally get up to “our” room, except we actually were given a key to someone else’s room - we were able to just walk on in on them. We go back to reception and get a new room. A couple of hours later we’re in our room and someone else walks into our room. We send them back to reception to get a new room and a few minutes later a manager comes up saying they needed to get us new keys. Parking was also interesting - they never told us we could park across the street during the joke of checkin and the lot was full every night. The room itself also wasn’t great - carpet was stained and lighting is not good. Very dark in the room and awkward to keep the blinds open if you have a “city view” looking into another hotel. Highly recommend finding any other hotel.

Great location but lack of hot water

Catatan Tripadvisor 4.0/5

wombatdavid Ulasan TripAdvisor tersertifikasi

We enjoyed a 3 night stay here in a renovated King room with a lake view. We could use some Accor points and save money and the rate was ok for Rotorua (nzd200 per night). You get access to the pool and spa next door at the Novotel. We got a welcome drink as silver member which we enjoyed. The room was comfy and we slept well. Only issue where I have deducted a star is hot water. It was very sporadic in the morning in the shower. We are in a geothermal area! Crazy!

Kia Ora, Thank you for choosing our hotel for your three-night stay and taking the time to share your experience. We're pleased you enjoyed the renovated King room with a lake view and took advantage of the amenities, including the pool and spa at Novotel. We appreciate your loyalty as a Silver member, and it's delightful to hear you found the room comfortable and had a good night's sleep. However, we sincerely apologize for the inconvenience you faced with the hot water. We understand the importance of a reliable hot water supply, especially in a geothermal area like Rotorua, and we are actively addressing this issue to ensure a consistent and enjoyable experience for our guests. We value your feedback, and we hope you consider staying with us again to experience the improvements firsthand.

Great hotel

Catatan Tripadvisor 5.0/5

Jay B Ulasan TripAdvisor tersertifikasi

The hotel is centrally located in Rotorua near restaurant row. It is also a good starting point to walk around and see the city. Free laundry and wi-fi. The rooms were nice and tidy. The staff at reception was great, Buffet breakfast was great.

Kia Ora, Thank you for your fantastic review! We're thrilled to learn that you enjoyed your stay at our centrally located hotel in Rotorua. It's wonderful to hear that our convenient location near the restaurant row and the city's attractions added value to your experience. We're delighted that you found our rooms tidy and appreciated the complimentary amenities like free laundry and Wi-Fi. Our team at reception is grateful for your kind words, and it's rewarding to know they contributed to your positive experience. We're also pleased that you enjoyed the buffet breakfast. We appreciate your feedback and hope to welcome you back for another great stay whenever your travels bring you to Rotorua.

Stay at Novotel Next Door...

Catatan Tripadvisor 3.0/5

Belle_etrangere Ulasan TripAdvisor tersertifikasi

Great location for the park and Rotorua sights, but an Ibis hotel is an Ibis. This one is rather old and tired. Also, when the coffee machine broke down, the staff just apologized and did nothing for a while. Somebody complained that they could have run down to the hotel next door to get hot water. After some time though they did bring hot water for tea and coffee and cereal. Wifi worked with no issues.

Kia Ora Belle, Thank you for choosing to stay with us at ibis. We appreciate your positive mention of our great location and the convenience it offers for exploring Rotorua. We apologize for any inconvenience caused by the aging facilities and the coffee machine breakdown. Your feedback is valuable, and we're working to improve our services. We understand the frustration caused by the delay in addressing the issue, and we appreciate your patience. We have taken note of your comments and will use them to enhance our response and service in similar situations. It's encouraging to hear that the Wi-Fi worked well for you. We hope you'll consider staying with us again, and we look forward to providing you with an even better experience.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 734 ulasan 9.2/10 Lokasi
  • 1.223 ulasan 5.6/10 Kamar
  • 793 ulasan 7/10 Pelayanan
  • 23 ulasan 7.7/10 Internet
  • 483 ulasan 5.2/10 Kebersihan
  • 235 ulasan 6.6/10 Kesepadanan nilai
  • 229 ulasan 3.9/10 Fasilitas
  • 210 ulasan 4.7/10 Sarapan

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