Novotel Bali Benoa bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 388 ulasan

Jaminan Harga
Terbaik
Novotel Bali Benoa - Image 1
Novotel Bali Benoa - Image 2
Novotel Bali Benoa - Image 3
Novotel Bali Benoa - Image 4
70 Jalan Pratama, Tanjung Benoa, 80361 BENOA, Indonesia

Deskripsi

Keistimewaan hotel

  • Sauna dan perawatan spa yang memanjakan

  • Restoran Cocos Beach dengan pemandangan laut

  • Ski air, scuba diving, perahu berlantai kaca

Akomodasi kami

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Lokasi hotel

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Telepon
Fax +62 361 772237

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  388 ulasan

Peringkat TripAdvisor  4.0/5  3.660 ulasan

Some nice touches but much room to improve

Catatan Tripadvisor 3.0/5

264vp Ulasan TripAdvisor tersertifikasi

Visited for a special occasion and there were some cute touches such as a surprise cake on the special day. The breakfast was great every day. The resort and facilities were pretty - it was a little tedious to have to travel from the upstairs room we were assigned in the garden complex on the other side of the resort to the beach or restaurant but not the end of the world. The most disappointing really was the way the inclusion were handled. The package we booked included daily dinner or lunch in three restaurants but it turns out only one restaurant is open/exists (the buffet restaurant is only open once a week and compared to other buffet dinners it was pretty unimpressive and included no drinks - not even water). The menu that was included is the same for lunch and dinner and is pretty minimalistic. Of the few dishes to choose from something always seemed to be unavailable, the portions were pretty small (although considering the heat that was okay with us) and again don't expect even water to be offered. Staff also tended to be a little rude when it came to dealing with inclusion packages which really didn't go down well with us. The spa inclusion was also different to what was advertised but that ended up being a pretty good outcome - the massage was good and a shout out to Nadi and Mudi in particular.

Quality Relaxation Resort

Catatan Tripadvisor 5.0/5

dawngT6785UF Ulasan TripAdvisor tersertifikasi

Great ocean location, great views out to Penida and the water sports activities. Received an upgraded room due to Accor Plus membership, room was ground floor pool access, had a great undercover outdoor area (would be better with an outdoor fan installed). Room was spacious and clean. Could have a bigger wardrobe area, we choose to live out of suitcase. Would recommend offering happy hour at the bars and pool. Breakfast was plentiful. Dining was hit and miss at Cocos but there are great food options within walking distance.

2nd time around, still love it...would suggest to everyone for a memorable experience

Catatan Tripadvisor 4.0/5

Journey765952 Ulasan TripAdvisor tersertifikasi

It’s been 5 years since my friend, and I last visited Bali. Once again, we have selected to stay at the Novotel Bali Benoa. We have been upgraded to the 2nd floor of the garden wing. We are grateful for the gesture. One of the reasons we wanted to return to this hotel is that there is a swimming pool by the garden wing. After we settled down, I spotted the swimming pool was not open. The reception staff had informed us there was a leak and the pool is under maintenance until March 25. I was disappointed at first. The following morning, I swam at the main pool by the Beach wing. The pool has been renovated, looks more modern and I did enjoy swimming in this pool. Later in the afternoon when we tried to book for transportation, the reception staff from yesterday alerted her manager to speak to me. The manager apologized that they forgot to give me the letter to explain the garden wing pool leakage. But she offered me some good news that the leakage has been fixed and the pool is now open. I am incredibly happy that the staff acted promptly and tried their best to make my stay enjoyable. This is my birthday celebration trip. Last Saturday morning when my friend and I sat down for breakfast, a group of staff surprised me by singing happy birthday and brought a birthday cake to me. Each staff wishes me a happy birthday. I appreciate the staff’s effort to make my day a special one. We have noticed some of the renovations which are good for welcoming guests to the hotel. We would recommend this hotel. Thank you to all the staff for making our stay a very memorable one.

Dear Journey765952, Warmest greeting from Novotel Bali Benoa! We very much appreciate your review at Tripadvisor. I am happy to hear that you enjoyed your birthday during stay with Novotel Bali Benoa. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and recommendation , and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

Cocok utk keluarga, masalah point menginap saja ga dikasih.

Catatan tamu Avis 2.5/5

Mantra Keluarga - Ulasan terverifikasi ALL

Bagus, tapi kenapa point menginap saya tidak ada. Sekalipun pakai point maupun gratis menginap selama masih bayar biasanya tetap dikasih point menginapnya..

Ida Bagus Agung Sidi yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Novotel Bali Benoa. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Novotel, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, umpan balik Anda sangat penting bagi kami. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Mengenai Accor point, kami ingn memberitahukan jika point tersebut sudah kami kreditkan sesuai dengan ketentuan dan juga kami ingin meyampaikan jika team kami dudah mengirimkan email untuk menjelaskan masalah ini. Sekali lagi, Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami Bilal Chamsine - General Manager

Seaside Relaxation!!

Catatan Tripadvisor 5.0/5

magpie90 Couples - Ulasan TripAdvisor tersertifikasi

Thank you to whole team for a relaxing 11 days of relaxation. Firstly to the staff from all levels thanks for making this stay a memorable holiday. You guys Rocked👌 Breakfast was a daily highlight, there is a great variety it’s fresh and delicious. In our package we had either lunch or dinner included and always hit the spot. There is a great feel in this resort between the seaside pool and the beach which we loved. It’s not a complaint but if would be great to get a decent happy hour up and running as we felt that there was no need to head to the bar and interact with other guests. The drinks are quiet expensive compared to other resorts along this particular area. Thanks again. 😀😀

Dear magpie90, Warmest greeting from Novotel Bali Benoa! We very much appreciate your comments regarding your stay at Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that we will being looking to bring the necessary improvement on the highlight points. Thank you for letting us know Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 213 ulasan 8.9/10 Lokasi
  • 508 ulasan 8.4/10 Kamar
  • 715 ulasan 9.4/10 Pelayanan
  • 11 ulasan 2.6/10 Internet
  • 232 ulasan 9.6/10 Kebugaran/olah raga
  • 227 ulasan 9/10 Kebersihan
  • 226 ulasan 8.7/10 Sarapan
  • 211 ulasan 9.4/10 Kolam

Diberdayakan oleh Trustyou

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