Hotel Mercure Paris Massy Gare TGV bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 866 ulasan

Hotel Mercure Paris Massy Gare TGV - Image 1
Hotel Mercure Paris Massy Gare TGV - Image 2
Hotel Mercure Paris Massy Gare TGV - Image 3
Hotel Mercure Paris Massy Gare TGV - Image 4

Deskripsi

Keistimewaan hotel

  • 5 menit berjalan kaki dari stasiun RER dan stasiun Massy TGV

  • Restoran yang menawarkan hidangan "buatan sendiri"

  • 3 ruang pertemuan dan 1 ruang co-working

  • Parkir mobil beratap pribadi

  • 30 menit naik RER dari pusat kota Paris

Akomodasi kami

Lokasi hotel

Hotel Mercure Paris Massy Gare TGV

21, avenue Carnot
91886 MASSY
Prancis

GPS:48.727945, 2.264911

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Arômé

Restoran hotel kami di pusat kota Massy yang wajib dikunjungi menawarkan hidangan kreatif sesuai musim. Di sini, hidangan berganti tiap bulannya, menggunakan produk lokal dengan sentuhan modern.

Pesan

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  866 ulasan

Peringkat TripAdvisor  3.5/5  409 ulasan

Disappointing…. In the extreme

Catatan Tripadvisor 2.0/5

699se Ulasan TripAdvisor tersertifikasi

Very basic “premium” hotel for the money paid. Chipped furniture and the corridor carpets are very worn and smelly. I have stayed in nearby Hilton which is easily 5 times better and not much more expensive. It’s not convenient for train station or restaurants etc compared to Hilton either. VERY DISAPPOINTED…… I have started travel to Massy for business regularly and will definitely try everywhere else first before staying here again.

Dear sir, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET

Average stay

Catatan Tripadvisor 3.0/5

Lauren J Ulasan TripAdvisor tersertifikasi

I used this hotel a few times for business trips and overall tge experience wasn't bad but it also wasn't great. The first trip I was double charged so had to initiate a credit card charge back as it too 1400€ out my account. The second stay was much better, in a Premier room which was far more comfortable. The final stay was not bad but my key card didn't work after the first day so that was irritating. The breakfast was good and the testaurant served lovely food and drinks in the evening, its just a shame the service is slow.

Dear Lauren, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Be safe, stay away

Catatan Tripadvisor 1.0/5

Rajat J Ulasan TripAdvisor tersertifikasi

Literally horrible experience, staff at breakfast behaves very rude, they don't explain when asked about ingredients of food. Housekeeping staff took out money from sing bag, even after saying don't enter our room, we are okay with it not being cleaned. Horrible experience, never never opt for this property.

Very good, but

Catatan Tripadvisor 4.0/5

simonsmidt Bisnis - Ulasan TripAdvisor tersertifikasi

...the breakfast after a holiday. I've spent here 4 nights in total, 2 nights during 2 consecutive weeks. The first night was after a holiday in France. This meant that you could only get breakfast in the room pre-ordered. That had consequences that the croissants and egg were not warm anymore. The parking is very good with a wide entrance and enough spaces available. The upgraded room: Privilege, that I got because I'm an ALL member, was a bit disappointing in amount of m2. For an upgraded room you'd expect a bit more. I guess though that these are the best rooms in this hotel. Bed is good, TV working fine and bathroom functional, just not a lot of space on the toilet. Breakfast in the restaurant is very very good. Plenty of choice with kind staff. I still don't get why we need to use the long clothespin for the food :)

Dear Mr Smidt, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fine as long as you don’t expect to get a decent nights sleep

Catatan Tripadvisor 1.0/5

owens_jim Bisnis - Ulasan TripAdvisor tersertifikasi

The missing tiles and faulty lights on the front of the hotel are the first sign this hotel has seen better days, despite the facelift a few years back. Thought I’d give this hotel another try post-COVID but the groups of people socialising outside on the first floor terrace and ground floor smoking area make it impossible to get to sleep for anyone with a bedroom that looks into the shared central space. Already changed room once tonight and asked reception to help - they obviously get this complaint a lot, but still no-way to get to sleep till the other guests decide to end their evening. Next time I’ll try somewhere else.

Hello Mr Owen, I do not understand your comment as long as you are still in the hotel. A seminar was being held last night in the boardrooms, and I'm sorry it disturbed you. nevertheless all were set up from morning to change rooms. For other comments I am at your disposal. Marc Pelletier

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 121 ulasan 9.4/10 Lokasi
  • 269 ulasan 6.7/10 Kamar
  • 318 ulasan 8.7/10 Pelayanan
  • 101 ulasan 7.6/10 Sarapan
  • 78 ulasan 7.8/10 Kebersihan
  • 57 ulasan 1.8/10 Kesepadanan nilai
  • 52 ulasan 3.3/10 Fasilitas

Diberdayakan oleh Trustyou

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