Banyan Tree Phuket

TripAdvisor rating 4.5/5 3,456 reviews

Banyan Tree Phuket - Image 1
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Banyan Tree Phuket - Image 4
33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, 83110 PHUKET, Thailand

Description

Hotel extras

  • Largest all-pool villa resort in Thailand with 218 villas

  • Award winning Banyan Tree Spa offering relaxing rituals and focused wellbeing spa treatments.

  • DoublePool Villas offer the perfect setting for a romantic getaway with exclusive offerings.

  • 18-hole golf course catering to pro-golfers and beginners.

  • 6 onsite restaurants & bars including signature outlet Saffron and floating Bar - Tin Tapas

Our accommodation(s)

Hotel location

Banyan Tree Phuket

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 PHUKET
Thailand

GPS:8.012421, 98.295657

Telephone
Fax +66 76 325 552

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  3,456 reviews

Certificate of excellence 2024

Beautiful private villa fir relaxation

TripAdvisor rating 5.0/5

Lawrence K TripAdvisor review

Very well maintained resort with excellent staff throughout the complex. Villa was very comfortable and the private pool was just great for us. We love the serenity of the place and the beautiful landscape. Food was excellent at the restaurants and service was up to standard expected. Overall, an excellent place to relax, unwind and enjoy.

The overall experience was mediocre - Please think twice about booking here.

TripAdvisor rating 2.0/5

Sanjay S TripAdvisor review

I'm new to writing reviews. Having travelled much of the world and having stayed in some spectacular hotels, we (myself, my wife and two children) were expecting something exceptional at the Banyan Tree in Phuket. What we got was something mediocre. The resort itself, the buildings etc have the wow factor, but where this resort fell foul of all expectations was the overall service. I urge the management of this hotel to pay attention to service and attention to detail, your guests will never forget it. Furthermore, as a management team, make yourselves more prominent/ visible around the resort, listen to your guests and take on board their feedback. You'll be surprised how special a guest feels if they are speaking to the hotel manager. I'm put off returning and also tell friends and family that this is not a hotel to go to. If Banyan Tree want some constructive feedback and understand where they are likely going wrong, please feel free to get in touch.

The wonderful Banyan Tree took great care of various allergies and problems within the hotel!!

TripAdvisor rating 5.0/5

Tour43671910327 TripAdvisor review

I visited with my husband on our honeymoon. I travel often, and the friendliness of the Banyan Tree staff is the best in the world. I have various allergies. That's why I'm very nervous when I travel, and I make a lot of personal effort to prepare for various events. It's hard for others to take good care of me. However, I was very impressed that the staff at Banyan Tree took care of my allergies as carefully as their family. In particular, when I asked about my allergies at the lunch cafe, the staff member at the counter quickly rushed to our table. And, he actually checked the food on his plate, which was really cool. Of course, most of the staff I met in various other spaces were friendly, so the image was very good. And the best of them all was Nadia, who was in charge of our accommodations. She had a lot to be thankful for. When things broke in the accommodation, when a very large bee appeared, when we lost our personal umbrella, he appeared like a hero and helped us whenever we were in trouble! I was also touched when they printed our photos and framed them! I also liked the small talk that wasn't boring even while moving. I brought back really good memories. If I get the chance, I would like to visit Banyan Tree again, where I have many fond memories. Thank you lovely Nadia🩷

Dear Tour43671910327, Thank you so much for sharing your wonderful experience at Banyan Tree! We are thrilled to hear that you and your husband enjoyed your honeymoon with us and that our staff exceeded your expectations. At Banyan Tree, we take pride in providing personalized care to all our guests, especially when it comes to accommodating allergies and special requests. We understand how important it is for you to feel safe and comfortable during your travels, and we are delighted that our team was able to make you feel at ease. It's fantastic to hear such glowing praise for our staff, particularly Nadia. We will be sure to pass along your kind words to her and the rest of the team. Your satisfaction is our top priority, and we are thrilled to have created lasting memories for you both. We look forward to welcoming you back to Banyan Tree in the future for another unforgettable stay! Best Regards, Banyan Tree Team

Spoiled vacation

TripAdvisor rating 1.0/5

Елена М Families - TripAdvisor review

2. There is a free shuttle bus to the beach (5-7 min). It is 4x20 m territory with old mattresses 20 m from a sea side on a pretty dirty public beach. Up until this year the location was in front of the hotel, now it is about 1 km. 3. Old towels and almost all equipment at Villa (including bicycles) require renovation. 4. Overpriced place. Not a value for money. Massage cost 10-16 times more that next door (we were expecting higher price like 2 times, but 10-16 seems to be too much) 5. Mosquitoes, bad service, lack of hotel activities.

Dear Valued Customer, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues you raised. Your comments will help us improve and ensure a better experience for our guests in the future. Best Regards, Banyan Tree Team

Relaxing stay in one of the greatest environments

TripAdvisor rating 5.0/5

Escape440587 TripAdvisor review

Lovely staff , we were welcomed by Min from the front guest, she is very sweet and friendly while being extremely professional. She immediately put the whole family at ease. The hotel offers incredible facilities ( pool , golf course, several excellent restaurants) in one of the lushest environnement we have seen in 20 years of traveling around the world. Cherry on the top , the turn down services complimentary bikes and daily lantern rituals. We will definitely come back !

Dear Escape440587, Thank you! We're thrilled you enjoyed your stay, especially Min's warm welcome. Our facilities and lush environment aim to provide the ultimate relaxation. We're glad you appreciated our complimentary amenities. We look forward to your return! Best Regards, Banyan Tree Team

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.