Sofitel Noosa Pacific Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 3,640 reviews

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Description

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Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

GPS:-26.386863, 153.08834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOOSA BEACH HOUSE

Experience relaxed dining and Modern Coastal cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,640 reviews

TripAdvisor Rating  4.5/5  1,528 reviews

Certificate of excellence 2024

Overall, good stay.

Customer review rating 4.0/5

Bao Couples - Confirmed reviews ALL

Excellent breakfast. Only the room is missing see view. Paid extra for parking. Other 5 stars hotel and resorts parking is included.

Bonjour Bao, Thank you for your review. We are glad you had a good stay and enjoyed the excellent breakfast. We appreciate your feedback regarding the room view and parking. We hope to welcome you back soon. Warm Regards, Vianne Birrell Rooms Division Manager

Lovely hotel with positives and downsides

Customer review rating 3.5/5

Ian G. Couples - Confirmed reviews ALL

Predominantly a very good stay in a lovely, well located hotel. Long walk to breakfast room/restaurant facing Hastings Street, but breakfast buffet was good. Guest drinks in lobby is a nice touch. Special Happy Hour due to inclement weather was also well received. Guest car parking charge of $25/day is a bit steep. Numerous children noisily running in corridors at all times of day was annoying and may have been exacerbated by school holidays? Perhaps hotel could consider putting couples in areas separate to family groups? Empty food trays left in corridor all day led to food odours in corridors. Very disappointed to receive an email two days after departure incorrectly alleging that alcohol was consumed from minibar and would be charged. The matter was quickly resolved upon response. I expected better from a Sofitel property.

Noosa Getaway

Customer review rating 4.5/5

Kate D. Couples - Confirmed reviews ALL

Great location, super clean but really prompt and attentive service!

Bonjour Kate D., Thank you for your positive review! We are delighted to hear that you enjoyed our great location, cleanliness, and prompt service. We look forward to welcoming you back soon. Vianne Birrell Rooms Division Manager

Great buffet breakfast

TripAdvisor rating 5.0/5

Michele M Couples - TripAdvisor review

We were apprehensive at first as reviews were not at all glowing. Yo our relief the buffet breakfast was great. The quality and variety was great. Egg station had lovely pre ordered omelette etc brought to your table. Fruit was full of flavour. Salad was fresh and added extras like chia seed and freshly sliced avocado was appreciated. One criti is there is no view and actually feels closed in. Too much kiddy food like kid cereals and lolly toppings not a good touch for health conscious families. Natural museli was missing but gluten-free mixture was next best. Overall a great buffet and wonderful staff that can’t do enough for you. Special thankyou to Gloria for her professional manner.

Fabulous service and spacious rooms.

Customer review rating 4.0/5

Veronica Couples - Confirmed reviews ALL

Staff were exceptional - thank you. Property itself, consistent with the rest of the area, is showing many signs of water damage.

Bonjour Veronica, Thank you for acknowledging our fabulous service and spacious rooms. We appreciate your kind words about our exceptional staff. Rest assured, we are continuously working on improving our property. Looking forward to welcoming you back. Warm Regards, Vianne Birrell Rooms Division Manager

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Other web-users rate our hotel

  • 712 reviews 9.4/10 Location
  • 1,292 reviews 7.2/10 Room
  • 1,812 reviews 9/10 Service
  • 13 reviews 3.8/10 WiFi
  • 364 reviews 7.5/10 Food
  • 332 reviews 4.9/10 Cleanliness
  • 223 reviews 5/10 Value
  • 210 reviews 8.2/10 Breakfast

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