Fairmont St Andrews - Scotland bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.656 ulasan

Jaminan Harga
Terbaik
Fairmont St Andrews - Scotland - Image 1
Fairmont St Andrews - Scotland - Image 2
Fairmont St Andrews - Scotland - Image 3
Fairmont St Andrews - Scotland - Image 4
ST ANDREWS, KY16 8PN ST ANDREWS, Britania Raya

Deskripsi

Keistimewaan hotel

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

Akomodasi kami

Lokasi hotel

Fairmont St Andrews - Scotland

ST ANDREWS
KY16 8PN ST ANDREWS
Britania Raya

GPS:56.3203, -2.7308

Telepon
Fax +44 1334 837099

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  2.656 ulasan

Peringkat TripAdvisor  4.0/5  5.191 ulasan

Sertifikat keunggulan 2023

40th birthday stay

Catatan Tripadvisor 5.0/5

Kymi M Ulasan TripAdvisor tersertifikasi

Absolutely lovely stay, room was clean and perfect. Spa was fantastic, great facilities. We had a meal in kittocks den which was superb as was the cocktails. Big thanks to Sam at the bar, and josh on communications before arrival who made our stay more special.

Beautiful!

Catatan Tripadvisor 5.0/5

AncutaNiteDoyle Keluarga - Ulasan TripAdvisor tersertifikasi

Really beautiful hotel, I loved staying there on two different occasions. We had our baby with us (5Month old). All was perfect, staff very helpful, room very comfortable, breakfast very generous and all very tasty! A lovely, lovely hotel!!

Rubbish

Catatan Tripadvisor 1.0/5

James M Ulasan TripAdvisor tersertifikasi

I have been to this hotel several years ago and it is now a complete disappointment and a waste of good money. My nephew bought my wife and I a 2 night stay as part of our 50 wedding anniversary and also my 70 birthday surprise. When we checked in we were not made to feel welcome by the very young staff and we asked if there were any complimentary upgrades etc for our special occasions. We were abruptly told NO ! and if we wanted we could upgrade to a suite and she would find out the cost. There was no warm, compassion or sincerity in our greeting. We were just a number and another monetary contribution to their global fund. We have stayed at so-called lesser establishments and on our special occasions have been given at least a complimentary bottle of wine. Furthermore we had to complain to reception about the telephone not working and the lamps in the room not working. The hotel is lacking atmosphere and ambiance and is reminiscent of a care home. I certainly wouldn’t come back here or recommend it to anyone. So please look elsewhere for a good time. James from Glasgow 👍

Fairmont St Andrews

Catatan Tripadvisor 5.0/5

DIANE H Ulasan TripAdvisor tersertifikasi

Great stay here, a bit expensive but it is amazing, breakfast was very nice and meals in the bar were lovely, the Italian restaurant wasn't great though

Not a 5 star facility

Catatan Tripadvisor 2.0/5

483natalieb Couples - Ulasan TripAdvisor tersertifikasi

Overall this is a lovely hotel with mostly extremely courteous and friendly staff. It is with retreat that i need to leave this poor review and would not have done so if i felt the complaint I made was being managed appropriately by The fairmont. Check In valet parking and reception welcome were excellent. Room 2091 was nice enough, however, it was dated. There was only one tea option in the room and when i went to reception to ask for Earl Grey or Ginger/Lemon tea, i was told it would be brought up. They arrived but only with jasmine and peppermint as that is all they had ! The furniture was chipped and dated and the mirror was far too high above the writing desk meaning no dressing table. The bed was comfortable. The Spa - wow what a let down! The steam room is out of order (no one mentioned this) there was not enough seating around the pool, this was talked about a lot when we were there. The pool was freezing - so cold a lady had to remove her children. The costume dryer was broken - both men and women's! There are hairdryers but no straightens, facial tissue or cotton wool or anything like you find at Trump hotels or Cameron House. This is a comparative hotel but lacks the extra luxury. It could have been a holiday inn changing room. It did not feel like a luxury hotel. La Cucina - this restaurant was very nice and the waitress Fifi was superb. However, there are only 2 bathrooms and they are mixed for men and women. Both times o had to use the facilities they had raised toilet seats with urine on the loo and unflushed. Disgusting!! Sports Bar, we wanted to watch the golf after dinner, the bar was unattended and had to use the main bar for drinks. We sat and there was used but bowls sitting over the tables (we didn't get any nuts offered with our drinks) Golf - we only used the range as the weather was wet, it was enjoyable and the golf pro shop was nice with friendly staff. Breakfast - the food was lovely, however, it was fairly quiet and we did have to wait about 5 minutes before being shown to a table. The cup I had was tea stained. Check out - well i had listed my complaints and provided these to Adam at reception. He didn't even apologise - he said he would rewrite them and send an email to the departments (which he did and told me he had and that email contained an apology). We then had to ask for a copy of the bill to check, glad we did as it was wrong! My mum had put a bottle in the room as this was to celebrate my birthday. However, they had included this onto the bill with a service charge. This really was the last straw, I shouldn't have seen this transaction, he agreed to remove the cost and said it shouldn't have been on there (again no apology). An apology was not offered and we were not offered any compensation for our experience. We love golf and would have returned if the complaint had been resolved to a level of satisfaction, but to date we have saw no offer of resolution or even acknowledgement of the hotels failings. If you are looking to book this hotel, i would recommend the old course hotel or Hotel Du Vin, hotels that know how to take care of guests and ensure their facilities are well maintained.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 395 ulasan 9/10 Lokasi
  • 1.232 ulasan 7.6/10 Kamar
  • 1.613 ulasan 7.9/10 Pelayanan
  • 777 ulasan 5.7/10 Makanan
  • 564 ulasan 8.3/10 Sarapan
  • 344 ulasan 5.3/10 Kebersihan
  • 287 ulasan 4.5/10 Minuman
  • 287 ulasan 4.1/10 Kesepadanan nilai

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