Fairmont Olympic Hotel - Seattle 4 stars

Customer review rating (ALL Rating) 4.5/5 2,401 reviews

Fairmont Olympic Hotel - Seattle - Image 1
Fairmont Olympic Hotel - Seattle - Image 2
Fairmont Olympic Hotel - Seattle - Image 3
Fairmont Olympic Hotel - Seattle - Image 4
411 University Street, 98101 SEATTLE, United States

Description

Hotel extras

  • Completely updated and renovated in late 2020

  • Completely updated and renovated in late 2020

  • Landmark downtown hotel, a short walk from Seattle's Great Wheel on the waterfront

  • Heated indoor pool and fully equipped gym with steam room

  • Pet-friendly hotel with dog beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Olympic Hotel - Seattle

411 University Street
98101 SEATTLE
United States

GPS:47.608172, -122.334036

Telephone
Fax +1 206-682-9633

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SHUCKERS OYSTER BAR

Boasting hand-carved oak paneling and a unique tin ceiling of the haberdashery it once was in the 1930s, Shuckers Oyster Bar is one of Seattle's oldest and most preeminent oyster bars.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,401 reviews

TripAdvisor Rating  4.5/5  4,173 reviews

Certificate of excellence 2024

Great common spaces, everything else is a disappointment

TripAdvisor rating 1.0/5

dereklsnyder TripAdvisor review

Though I never stayed here before, I always assumed the Fairmont was a really nice hotel. It is not. The rooms are outdated and in decay. There was a giant temporary air conditioning unit outside my door (see photo), complete with an extension cord duct taped across the threshold of my door. The plumbing is in terrible shape, thus giving me inconsistent/low pressure in the shower. The valet car people are severely understaffed. When I first arrived, they wasn't even someone present to take my car. Then, two days in a row I called for my car and they had not yet retrieved it after 15 minutes. Even the staff admits things are not what they once were. Please get your act together. This is no longer the pandemic where you can do less and charge more.

Worst stay at the property

Customer review rating 0.5/5

Sumit M. Business - Confirmed reviews ALL

Repeat traveler to the hotel but this was the last time. Stayed for 4 nights. A/C didn’t work well the first night. Complained to front desk next morning. Was lied that A/C for whole building has problems so was given a pedestal fan and it’s eight was lower then the bed itself. Anyway thought the problem is only temporary. But the receptionist was obviously lying to me as the supposedly AC for the whole building issue never got resolved in the remaining 3 nights. What a disaster culture where according to mpeople can lie to prevent guests from moving rooms for genuine reasons.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Fairmont Olympic Hotel - Seattle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. My sincere apologies for any miscommunication around the cooling issues we experienced in the hotel! We are indeed upgrading our system and it is indeed taking a bit longer than planned. The bigger issue I see here is that you felt you were intentionally lied to. We have been very willing to work with guests in providing room moves or whatever is needed for your comfort. I would like to offer you a complimentary night in the near future in effort to regain your trust. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you would be so kind as to keep my contact information and let me know when you might like to return, I would be happy to make all arrangements for you. Again, please accept our apologies for any discomfort during your stay. Sincerely, Renee Wigner Executive Assistant Fairmont Olympic Hotel 20…

Customer review rating 3.0/5

B./geis Friends - Confirmed reviews ALL

Housekeeping, accounting, front desk, the founders club, lobby bar are excellent. Service in Penelope, Shuckers and the George have declined.

Dear Ms. B., Thank you for taking the time to tell us about your experience at the Fairmont Olympic Hotel - Seattle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I too am disappointed in the experience with Penelope and with the food quality. Penelope is a third-party owner but I will definitely check in with them to see if there is anything they can do for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you would be so kind as to keep my contact information and let me know when you might be returning, I would like to oversee your reservation to ensure a much better stay for you. Sincerely, Renee Wigner Executive Assistant Fairmont Olympic Hotel 20…

Disappointed compared to previous stays

Customer review rating 2.5/5

Jessica M. Business - Confirmed reviews ALL

Although the overall hotel is amazing my upgraded suite did not meet their usual standards expected. After 2 nights of using an additional fan provided, I had to have a portable AC unit brought in to bring the temp below 74 degrees, the Nespresso machine stopped mid brew, the TV in the sitting area lost signal every 5 to 10 minutes, & the ice machine on my floor did not work.

Dear Ms. M., Thank you for taking the time to tell us about your experience at the Fairmont Olympic Hotel - Seattle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I do understand the frustration with the room temperatures and the other issues in your guest room> I do hope this stay will not be your lasting impression of the Olympic! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renee Wigner Executive Assistant Fairmont Olympic Hotel

Great service and beautiful hotel with history.

Customer review rating 4.5/5

Natalya Families - Confirmed reviews ALL

Great service and beautiful hotel with history.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Fairmont Olympic Hotel - Seattle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you would be so kind as to write a review of your recent stay it would be appreciated. https://www.tripadvisor.com/UserReviewEdit-g60878-d281828-The_Fairmont_Olympic_Hotel-Seattle_Washington.html Sincerely, Renee Wigner Executive Assistant Fairmont Olympic Hotel

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Other web-users rate our hotel

  • 463 reviews 9.1/10 Location
  • 1,022 reviews 7.5/10 Room
  • 1,160 reviews 8.1/10 Service
  • 25 reviews 5.8/10 WiFi
  • 485 reviews 8.8/10 Vibe
  • 426 reviews 8.4/10 Amenities
  • 261 reviews 6.8/10 Cleanliness
  • 242 reviews 8.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.