Fairmont Jasper Park Lodge 4 stars

Customer review rating (ALL Rating) 4.3/5 3,578 reviews

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Description

Hotel extras

  • Unparalleled location overlooking Lac Beauvert with lakeside trails and boat rentals

  • Top-rated 18-hole golf course set against a stunning mountain backdrop

  • Full-service spa featuring a year-round, heated lakefront pool and 20-person hot tub

  • Exceptional restaurants including a modern Italian trattoria with postcard-worthy lake vistas

Our accommodation(s)

Hotel location

Fairmont Jasper Park Lodge

1 Old Lodge Road, PO Box 40
T0E 1E0 JASPER
Canada

GPS:52.886133, -118.056721

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,578 reviews

TripAdvisor Rating  4.0/5  6,426 reviews

Beautiful resort

Customer review rating 5.0/5

John Couples - Confirmed reviews ALL

The resort is wonderful and the staff is very friendly. Deer and elk are all around the resort. It is close enough to town to go in for dinner, but far enough away that it is very peaceful.

Dear John, We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive our guest's feedback and we are delighted that you were able to enjoy the special place JPL holds within the National Park. I will share your comments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Jasper Park Lodge

Amazing Property

Customer review rating 5.0/5

Diane C. Families - Confirmed reviews ALL

We have stayed many times at the Jasper Park Lodge and this was another wonderful experience. The views are spectacular, staff are very helpful and friendly, the food was amazing at Orso and there are many activities to enjoy on-site. Always look forward to coming back!

Dear Diane C, We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive our guest's feedback and we couldn't be more pleased to hear that you received such excellent care during your stay! I will share your comments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Jasper Park Lodge

Amazing Property

TripAdvisor rating 5.0/5

DCM1004 TripAdvisor review

We have stayed many times at the Jasper Park Lodge and this was another wonderful experience. The views are spectacular, staff are very helpful and friendly, the food was amazing at Orso and there are many activities to enjoy on-site. Always look forward to coming back!

Good room, amazing grounds & facility

Customer review rating 4.5/5

Chuck Couples - Confirmed reviews ALL

Enjoyed our stay. Really enjoyed walking the grounds and making use of the outdoor pool. Bailey at the SPA provides amazing customer service. Unfortunately the nearest parking area to our cabin was under construction and it took a little while to figure out where to park

Dear Chuck, We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive our guest's feedback and we are so pleased to hear that your stay was such a lovely one. I will share your comments with our team, in particular with Bailey. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Jasper Park Lodge

Lovely setting, but rooms are way overdue for a reno, resort fee is a scam

Customer review rating 3.5/5

Greg Couples - Confirmed reviews ALL

The hotel/cabins are located in a beautiful setting and the staff are generally helpful. Unfortunately the rooms are way overdue for a renovation and definitely aren't up to par given the room rates they are charging. Wifi was fine in the main lodge, but poor in the rooms. Climate control in the rooms didn't work effectively. The $50 resort fee is particularly egregious in the shoulder season (April) when there are no winter or summer activities.

Dear Greg, We very much appreciate your comments regarding your stay at Fairmont Jasper Park Lodge. It is always a pleasure to receive our guest's feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much as well for the comment about the need for a refresh. We realize there are challenges with this product, and are at the beginning of a multi-year, multi phased renovation plan. We have every confidence when the rooms return from the refresh, your expectations will be exceeded. Thank you again for sharing your experience, and we hope to welcome you back to Fairmont Jasper Park Lodge in the near future. Sincerely, Fairmont Jasper Park Lodge

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Other web-users rate our hotel

  • 897 reviews 8.5/10 Location
  • 1,830 reviews 6/10 Room
  • 2,118 reviews 8.1/10 Service
  • 55 reviews 1.7/10 WiFi
  • 594 reviews 3.9/10 Comfort
  • 449 reviews 4/10 Value
  • 379 reviews 4.2/10 Cleanliness
  • 246 reviews 8/10 Pool

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