Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,716 reviews

Best price
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Fairmont Banff Springs - Image 1
Fairmont Banff Springs - Image 2
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405 Spray Avenue, T1L1J4 BANFF, Canada

Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.167179, -115.565877

Telephone
Fax +1 403-762-5755

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,716 reviews

TripAdvisor Rating  4.5/5  9,524 reviews

Certificate of excellence 2024

Showing its’ age for sure

TripAdvisor rating 2.0/5

tiaragirl Business - TripAdvisor review

The old hotel is showing its’ age. Been coming here for twenty years and realized tonight, not much has changed/been updated…….except for the cost of a room. An aging hotel is one thing but the cleanliness seems to be slipping (see photos). Had a few poor service interactions this trip too. A lost item that no one seemed too concerned about. Got up and left one of the bars after not getting served. That was not typical. The beautiful setting will ensure visitors keep coming but I wish our “Canadian product” presented better.

The best place i have ever stayed!

TripAdvisor rating 5.0/5

winnie2078 TripAdvisor review

I had dreamt about staying at the Fairmont Banff for a very long time, perhaps 20+ years. I saw it when i was quite young and kept a picture of it from a magazine on my mood board. Our dream finally came true when we visited in December 2023. It was snowing (we had never been to the snow either) and so cold for us and it was a magical winter wonderland. The hotel is just exquisite. The photos are amazing but being there in person it was just phenomenal. From the moment we arrived, the staff were amazing. So friendly and positive and explaining all about the hotel. We paid an astronomical amount for a room with a view of the mountains. We got in very late and i couldn't see anything through the window but when i woke up in the morning and opened the curtains i was blown away. That's why i paid the amount i did. We were very lucky to get the room but at first we were skeptical because our room was in front the lifts but we heard very little the entire time we were there. The history is amazing, we did a tour of it. The grounds, everything was just so pretty. For us, this was the highlight of our entire trip. The best hotel we've ever stayed in. Yes its expensive, but if you can afford it, i would highly recommend it. IT was pure magic for us.

We are so glad you were able to realize your dream and that it was truly memorable for you. Thank you for sharing. It will be our pleasure to share your feedback with our team today! ~ Fairmont Banff Springs

Beautiful views and outstanding service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

We stayed for just under a week for a conference and had a great time. Great service and excellent activities to do at the resort for free

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs. It is always a pleasure to receive positive feedback. I will share your comments with our team, including Scott in Resort Activities! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services including dairy free options on the menus. We will share your comments with our culinary and conference service teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Amazing people

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

At a stunning location, it was so great to be able to take my family away for a couple of days.

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will advise our front desk team that you had a lovely check in experience! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Fairmont Banff Spring Hotel Private Day Tour

TripAdvisor rating 5.0/5

ShazzafF TripAdvisor review

We stayed at Fairmont Banff Springs Hotel on a recent family holiday. During our stay we had a private tour organised through the hotel. Prior to our stay we liaised with the resort activities team and told them what we were interested in seeing. They then porganised an 8 hour tour which was personally designed for our family. Our tour guide Gina was amazing. She was so easy to get along with and extremely knowledgeable about Banff and the surrounding areas. The day was incredible !!! If you are travelling to Banff Springs Hotel and have a small group you are travelling with, we would recommend organising a private tour through the hotel. They can tailor the trip to your interests which will ensure you get the most out of your day. It truly was memorable and Gina made it so much fun for our family.

Thank you for your positive feedback about our Resort Activities and your personal tour! It will be our pleasure to share the review with the team there. We hope you had a lovely time here in Banff! ~ Fairmont Banff Springs

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Other web-users rate our hotel

  • 1,362 reviews 9.2/10 Location
  • 2,676 reviews 7.6/10 Room
  • 3,462 reviews 9.3/10 Service
  • 17 reviews 4.5/10 WiFi
  • 1,097 reviews 8.4/10 Amenities
  • 906 reviews 5.1/10 Comfort
  • 855 reviews 8.7/10 Vibe
  • 569 reviews 4.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.