Mama Shelter Marseille 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 972

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64 rue de la Loubière, 13006 MARSEILLE, Francja

Opis

O hotelu

  • 10 minut spacerem od Cours Julien

  • Kolorowy i wesoły design

  • Kryty taras

  • Dostępne 3 studia (sale konferencyjne)

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Lokalizacja hotelu

Mama Shelter Marseille

64 rue de la Loubière
13006 MARSEILLE
Francja

Pozycja GPS:43.290439, 5.388836

Telefon
Faks +33 4 84 35 20 01

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Mama Restaurant Marseille

Enjoy simple cuisine created by chefs who pay homage to modern Mediterranean cuisine in the Phocean city of Marseilles.

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Ocena ALL  4.3/5  Liczba opinii: 1 972

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 427

Certyfikat Doskonałości 2023

Keep your expectations low

Ocena na stronie TripAdvisor 1.0/5

Samantha D Opinia zatwierdzona w TripAdvisor

The hotel is very disorganized and ill-accommodating. After a long flight I waited 4-5 hours to get a room as they had none ready for early check in and could not possibly prepare a room any sooner in the 4-5 hours I waited (this is on a Monday!) I sat in the lobby waiting and received no information or updates from the staff. No attempt at hospitality. My friend was given a key to a room that was already occupied by another guest!! If you want a smooth experience- this is not it The hotel is very disorganized and ill-accommodating. After a long flight I waited 4-5 hours to get a room as they had none ready and could not possibly prepare a room any sooner in the 4-5 hours I waited (this is on a Monday!) I sat in the lobby waiting and received no information or updates from the staff- I had to seek them out. No attempt at hospitality. My friend was given a key to a room that was already occupied by another guest!! If you want a smooth experience- this is not it.

Marseillaise Urban Chic

Ocena na stronie TripAdvisor 4.0/5

Tom_Cobbley Opinia zatwierdzona w TripAdvisor

Hotel is located pretty centrally, in a bit of a warren of streets but handy for most parts of the centre of town. Room was a good size, service great, no complaints. Decor is very 'Hoxton' and 1970s, which I like. Others may not, of course. Marseille's a big, grubby, lively city and Mama Shelter fits right in. Recommended.

Good hotel

Ocena na stronie TripAdvisor 4.0/5

Dave A Friends getaway - Opinia zatwierdzona w TripAdvisor

Stayed here for 3 nights, room quite basic and not comfy if you wanted to just chill for a bit, but the bar area is pretty cool and service good. Food a bit over priced. Breakfast a good spread. Area is not so nice tbh once you leave the hotel. There are better in Marseille I believe

Great hotel and city so much to see and do particularly around vieux port

Ocena na stronie TripAdvisor 5.0/5

richardbailey2022 Opinia zatwierdzona w TripAdvisor

Great quirky hotel , loved it staff great, service great and food excellent . Bus tour good cathedral and basilica are extraordinary so much to see and do .Marseille is easy to get to fly direct or into nice and the trains are excellent

All my baggage was stolen in this hotel

Ocena na stronie TripAdvisor 1.0/5

Daniel_O_64 Opinia zatwierdzona w TripAdvisor

After checking out on July 29th, I left my baggage with the hotel crew to explore Marseille, before leaving to another city. When I returned the hotel, my baggage and backpack had disappeared, and the hotel crew did’t know what happened. After the arrival of the security director (I had to insist about his presence) and seeing the security cameras, they find out that a guy entered the hotel, talked to a receptionist that conducted him to the room where all the luggages were stored, than he pointed to my baggage, and the receptionist simply gave him my luggage and my backpack, without any security check (the guy wasn’t even a guest - apparently he entered the hotel to steal baggage). He then walked out the hotel stealing all my belongings. I was then in the first day of my trip with nothing left than the clothes I was wearing. I went to the police station to report the steal, I tracked an iPad that was in my baggage (and saw that it was in the flea market of Marseille), but the only thing the hotel did was offer me a lousy t-shirt “mama loves you”. More than two months have passed and until now nothing has been done and I received no compensation from the hotel. I’m stunned with the lack of security and also with the lack of action from the hotel to at least compensate me somehow. I had to buy a lot of clothes, a new iPad, a valise, a backpack and many other items that were stolen to be able to at least continue with my trip, Besides that, I had to spend hours in shopping, a time that I had planned to use to relax and enjoy the vacations. A terrible experience in the Mama Shelter Marseille.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 415 Liczba opinii 7.4/10 Lokalizacja
  • 983 Liczba opinii 6.3/10 Pokój
  • 1 085 Liczba opinii 8.7/10 Obsługa
  • 11 Liczba opinii 2.4/10 Internet
  • 493 Liczba opinii 6/10 Komfort
  • 469 Liczba opinii 8.7/10 Klimat
  • 411 Liczba opinii 9/10 Śniadanie
  • 409 Liczba opinii 7.4/10 Jedzenie

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