Pullman Melbourne On The Park 5 stars

Customer review rating (ALL Rating) 4.6/5 4,752 reviews

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192 Wellington Parade, 3002 MELBOURNE, Australia

Description

Hotel extras

  • Located opposite the Melbourne Cricket Ground and Rod Laver Arena

  • Short walk, train or tram to Melbourne's bustling CBD.

  • Award winning renovation of hotel rooms and suites

  • Swimming pool, relaxation services, and fitness centre

  • The Cliveden Bar and Dining, open breakfast, lunch and dinner.

Our accommodation(s)

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Hotel location

Pullman Melbourne On The Park

192 Wellington Parade
3002 MELBOURNE
Australia

GPS:-37.815558, 144.983195

Telephone
Fax +61 3 9419 2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CLIVEDEN BAR & DINING

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  4,752 reviews

TripAdvisor Rating  4.0/5  1,558 reviews

Certificate of excellence 2024

Bland business hotel where even the hot water doesn’t work in shower - quite a disappointing experience for the price!

TripAdvisor rating 3.0/5

991charlesh Solo travel - TripAdvisor review

I had a bad experience overall with Pullman. Firstly I booked the wrong hotel online. I was moving out of my apartment in East Melbourne and due to sentimental reasons I wanted to stay in my neighbourhood at the Pullman overlooking Fitzroy Gardens. I had no idea there are multiple Pullman hotels in Melbourne. When I found out, I rebooked the one on the park but the city centre Pullman refused to refund me. Nice one Accor! They said although it’s in same group, the hotel has separate ownership and management so they cannot recognise that I rebooked to sister hotel… annoying. When I checked in to Pullman on the Park, I was struck by the drab corporate decor in grey and brown color scheme. I had a nice dinner at Clivedon restaurant and the waitress (Julia) was the only bright spot of my stay. I had early flight the next morning and woke up at 05:00 am for coffee and quick shower. Unfortunately the hot water in the shower didn’t function properly. The mixing tap was broken so it would be scalding hot for a few seconds and then ice cold. Also the lighting and air conditioning control panel is very badly designed and it’s impossible to turn the aircon off. I had to call a guy from front desk to help me and even he couldn’t understand how it works. When I checked out, the woman at front desk was very professional about hearing my complaints but she didn’t offer any immediate compensation. Overall I would say - overpriced and bland and should have a nice hot showers for the price! Never again

Watch for erroneous mini bar charges

TripAdvisor rating 2.0/5

MarkZ28 TripAdvisor review

Sadly this hotel charged us for items we did not consume from the minibar. Be aware of the "fast check out" process. We informed them of the erroneous charge but they charged us anyway. Hotel looks shiny but it is an old hotel with a modern renovation. It will soon become a Novotel or one of their lesser brands. Rooms are small. Staff were OK. Bar is dark and not well arranged and restaurant is not a nice place to sit, more a cafe style than a restaurant.

Fantastic location

Customer review rating 5.0/5

Jan T. Couples - Confirmed reviews ALL

We stayed at the Pullman as we were attending the football. Such a great place to stay for location, food and service.

Dear Jan-Maree, We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Eliza Stewart Guest Experience Executive

I love this hotel, by far my favourite in Melbourne

Customer review rating 5.0/5

Tiago S. Couples - Confirmed reviews ALL

Everything is amazing, nothing else to say.

Dear Tiago, We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Eliza Stewart Guest Experience Executive

Customer review rating 4.0/5

D. Families - Confirmed reviews ALL

We love this Pullman, first time staying in a twin room as we had out grandchildren with us. Unfortunately the room had a very strong musty smell. Everything else was great.

Dear D., We very much appreciate your comments regarding your stay at the Pullman Melbourne On The Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Eliza Stewart Guest Experience Executive

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Other web-users rate our hotel

  • 1,311 reviews 9.4/10 Location
  • 2,419 reviews 8.6/10 Room
  • 2,409 reviews 8.7/10 Service
  • 12 reviews 5.8/10 WiFi
  • 790 reviews 8.5/10 Breakfast
  • 721 reviews 8.3/10 Amenities
  • 702 reviews 6.4/10 Food
  • 612 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.