Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.6/5 4,705 reviews

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Description

Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,705 reviews

TripAdvisor Rating  4.0/5  2,627 reviews

Certificate of excellence 2023

Clean but some staff very rude, and water only given on first day despite being advertised as a highlight of the hotel

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Some staff were either rude or wonderful- nothing in between. The hotel advertises free mineral water but that is only provided on the first day- after that you are expected to buy water. That’s fine, but then don’t advertise the free mineral water. Pool was closed for weather but the temperature was 26C! All in all, not worth the cost and very is my not a 4star hotel.

Good stay

Customer review rating 4.5/5

Dave Families - Confirmed reviews ALL

Well located, near many sightseeing, close to Retiro Park, Palace, Gran Via , Puerto del Sol. Very clean hotel and good service Well recommended

very noisy room

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

first night very noisy room on the corner towards crossroads, impossible to sleep

rooms are quiet and large

Customer review rating 4.0/5

Eric E. Business - Confirmed reviews ALL

rooms are quiet and large, check in was great (thanks for the upgrazde) but the experience at the breakfast is really not satisfactory, way too much noisy and crowded.

Will located

Customer review rating 5.0/5

Fatih T. Families - Confirmed reviews ALL

Smile employee, wonderful breakfast. Mr. Yuri, thank you.

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Other web-users rate our hotel

  • 1,915 reviews 9/10 Location
  • 2,367 reviews 7.4/10 Room
  • 2,483 reviews 9.2/10 Service
  • 53 reviews 5.3/10 WiFi
  • 1,312 reviews 8.8/10 Breakfast
  • 859 reviews 8.1/10 Cleanliness
  • 500 reviews 4.7/10 Value

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