Novotel Istanbul Bosphorus 5 stars

Customer review rating (ALL Rating) 4.6/5 2,135 reviews

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Novotel Istanbul Bosphorus - Image 1
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Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy, 34425 ISTANBUL, Turkey

Description

Hotel extras

  • Contemporary designed 200 guest rooms and suites with free WIFI.

  • Fully equipped, flexible meeting rooms with high-quality amenities.

  • Suites available with impressive view over the Bosphorus and free amenities.

  • Comprehensive shopping options conveniently located near Galataport Istanbul.

  • Located near Istanbul Modern and the Painting and Sculpture Museums, it's at the heart of mode

Our accommodation(s)

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Hotel location

Novotel Istanbul Bosphorus

Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy
34425 ISTANBUL
Turkey

GPS:41.024666, 28.979981

Telephone
Fax +90 212 372 07 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,135 reviews

TripAdvisor Rating  4.5/5  1,009 reviews

Certificate of excellence 2024

Mold in the room

Customer review rating 1.5/5

R. V. M. Business - Confirmed reviews ALL

Second time i stayed with Novotel. First time was good overall. This time I was situated in room 228: A lot of mold on the ceiling and in the shower. Ironing board was broken. And the towl rack was loose. I paid 230 Euro each night. At the end, i was moved to another room, but not in a really convenient way. Not sure if i will stay again...

Dear Rens V., Thank you for taking the time to share your feedback with us regarding your recent stay at Novotel. Your insights are invaluable to us as we continuously strive to improve our services and accommodations. We are genuinely sorry to learn about the issues you encountered during your stay in room 228. Please accept our sincerest apologies for any inconvenience or discomfort these may have caused you. Maintaining high standards of cleanliness and comfort is of utmost importance to us, and it is disheartening to hear that we fell short of your expectations in this regard. Rest assured, we have taken your feedback seriously and have addressed the concerns you raised with our housekeeping and maintenance teams. Measures are being implemented to ensure that similar issues do not occur in the future. Your comments regarding the inconvenience you experienced in being moved to another room have also been duly noted, and we apologize for any inconvenience caused during this process. To express our goodwill and to show our commitment to ensuring your satisfaction, we will be crediting courtesy points to your account. These points can be redeemed towards future stays or hotel services, and we hope they will serve as a gesture of our appreciation for your understanding and patience. We understand the importance of providing a seamless and enjoyable experience for our guests, and we regret that we were unable to deliver this during your recent stay. Please know that your satisfaction is our top priority, and we would welcome the opportunity to make it right for you. Should you decide to give us another chance, please do not hesitate to reach out to me directly, and I will personally ensure that your next stay with us exceeds your expectations in every way possible. Once again, thank you for bringing these matters to our attention. We genuinely appreciate your patronage and hope to have the opportunity to welcome you back to Novotel for a more enjoyable experience in the future. Warm regards, Dilek SEVIG KOSE Guest Experience Manager di…

great location and good accommodation

Customer review rating 4.5/5

B L. Friends - Confirmed reviews ALL

Well located and close to the main tram line making it very convenient. Good rooms and bed.

Dear Brian L., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dilek SEVIG KOSE Guest Experience Manager di…

Very well located, very nice staff, fantastic breakfast, very comfy beds

Customer review rating 4.5/5

Sawsan A. Friends - Confirmed reviews ALL

I had a very nice comfortable stay at Novotel hotel, the location was fantastic, the view from breakfast room was amazing , and the bed was very comfortable. The staff are really very nice and helpful, the breakfast was amazing. But it would be nice if you add some toiletries to the room such as cotton pads, cotton buds and shower cap.

Dear Sawsan A., Thank you for your positive review and for choosing Novotel Istanbul Bosphorus. We are delighted to hear that you enjoyed our convenient location, friendly staff, fantastic breakfast, and comfortable beds. Your kind words are truly appreciated. We have noted your feedback regarding the toiletries, and we will take this into consideration for future improvements. We look forward to welcoming you back for another pleasant stay. Best regards, Dilek SEVIG KOSE Guest Experience Manager di…

Customer review rating 5.0/5

Gail W. Friends - Confirmed reviews ALL

Wonderful !!!!

Dear Robert Ashe B., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dilek SEVIG KOSE Guest Experience Manager di…

Well located and functional

Customer review rating 3.5/5

Andrew G. Business - Confirmed reviews ALL

Two nights stay - two highlights are the amazing staff and the sensational restaurant on the top floor.

Dear Andrew G., thank you for highlighting our well-located hotel, amazing staff, and sensational top-floor restaurant. We strive to provide exceptional service. Looking forward to welcoming you back. Goodbye and warm regards, Dilek SEVIG KOSE Guest Experience Manager di…

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Other web-users rate our hotel

  • 1,209 reviews 9.7/10 Location
  • 1,065 reviews 7/10 Room
  • 1,222 reviews 9.4/10 Service
  • 60 reviews 2.2/10 WiFi
  • 438 reviews 8.9/10 Breakfast
  • 364 reviews 8.2/10 Cleanliness
  • 289 reviews 8.8/10 Food
  • 154 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.