SO/ Vienna

Customer review rating (ALL Rating) 4.6/5 2,885 reviews

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SO/ Vienna - Image 1
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Praterstrasse 1, 1020 VIENNA, Austria

Description

Hotel extras

  • An LCAH SAFE certified hotel

  • Lifestyle and luxury hotel

  • Ideal location in the heart of the city

  • The LOFT Restaurant, Bar & Lounge with 360° views of the city

  • Eight meeting rooms for every occasion with natural lighting

Our accommodation(s)

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Hotel location

SO/ Vienna

Praterstrasse 1
1020 VIENNA
Austria

GPS:48.212654, 16.379287

Telephone
Fax +43 1 906162000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DAS LOFT

Enjoy haute cuisine in a top Viennese restaurant looking out over the city rooftops: innovative dishes using the finest local ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,885 reviews

TripAdvisor Rating  4.5/5  2,845 reviews

Certificate of excellence 2024

One big repeated promised ruined an otherwise great stay

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel and staff and food were all great BuT we. Were charged 1033 for an upgrade room when we arrived May 4 The staff agreed twice that they would reverse it Again on check out early on May 6 the reception promised this would happen and not to worry But no THIS HAS NOT HAPPEN and reflects very badly on you hotel B. 00 64 21…

Attention to detail

Customer review rating 4.5/5

David M. Couples - Confirmed reviews ALL

A trip to Vienna to mark our 30th wedding anniversary was highlighted by the excellent reception and personal touch (flowers and champagne), greatly appreciated. The hotel is very well situated and the modern rooms and view are top notch. The only reason I can’t give 10/10 is the lack of blinds or shutters on the top floor restaurant/bar. Such a great place but absolutely unbearable between 17-20 h when the sun beats down from the West. The heat and brightness are unsupportable and one has to question the wisdom of a western orientation and lack of shutters. The explanation given by the wait staff, that other guests would complain for obstructed view simply does not hold water ; the view would remain unobstructed from the North, East, and more importantly the South where you would still have a view on St. Stephen’s and the center of Vienna. 42€ for breakfast seems abit excessive even for a hotel like SO/Vienna, however we didn’t venture up to the restaurant to see what was offered.

Good stay

Customer review rating 5.0/5

Paschalis Couples - Confirmed reviews ALL

We had a great room with a beautiful view and everything we needed. The staff made us feel welcome and they were all very helpful and friendly. The hotel is at a very good location near the metrostation and many restaurants and shops. Overall we enjoyed our stay very much and we will visit again when possible.

Dear Mr. S., We very much appreciate your comments regarding your stay at the SO/ Vienna. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, SO/ Vienna Management

Stylish hotel with perfect service

TripAdvisor rating 5.0/5

Hviezdickablyskava TripAdvisor review

Very pleasant stay, perfect in every detail. The hotel has the inimitable atmosphere of a modern place to stay in Vienna. The restaurant on the 18th floor offers a unique and unforgettable view of the city in connection with delicious breakfast. Simply, great.

Dear Hviezdickablyskava, Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a very pleasant stay and that you found our hotel to be stylish with perfect service. Creating a modern and inviting atmosphere for our guests is a top priority for us, and we're delighted that you appreciated the inimitable atmosphere of our hotel. It's wonderful to know that every detail of your stay was perfect, and we're glad that our team was able to provide you with exceptional service throughout your time with us. We're especially pleased to hear that you enjoyed the unique and unforgettable view of the city from our restaurant on the 18th floor, along with the delicious breakfast offerings. Providing memorable dining experiences with stunning views is something we take pride in, and we're delighted that we could contribute to making your stay truly special. Thank you for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm regards, Christian E. Klaus, General Manager

A wonderful stay with spectacular city views

Customer review rating 4.5/5

Geoffrey M. Couples - Confirmed reviews ALL

Arriving before noon after an early morning flight we were delighted to find our room was ready so we could settle in before exploring the city on a three day break. We loved this hotel, the central location, the minimalist styling, the amazing views from the bedroom and particularly from the 18th floor restaurant all added to a sense of being somewhere special. The room was spacious, extremely comfortable with attention paid to all the details including blackout shutters to ensure a good night’ sleep, a huge bath and separate wet-room shower, the most luxurious robes, plenty of wardrobe space and complimentary snacks, water and juice in the mini-bar. We dined in the restaurant on the Friday night and had the best meal of our trip and one of the best we have had anywhere so far this year. (A minor gripe was that notwithstanding paying well over the minimum charge we were not seated by the window but the views were still spectacular and the experience undiminished). We have read other reviews criticising the breakfast but that did not reflect our experience as the range of options was comprehensive and quality of a high standard. The service on occasions was a tad slow but always friendly and accommodating. Checkout at the end of our long weekend was effortless with no long queues allowing us to head across to the metro and connect to the airport. This was our first trip to Vienna, a city we had long wished to visit. It did not disappoint, with its many cultural delights made all the more appealing in the warm spring sunshine. Undoubtedly, however staying at SO was a real highlight of our holiday and one we will long remember.

Dear Mr. M., We very much appreciate your amazing review regarding your stay at the SO/ Vienna. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are truly so happy that you enjoyed your stay here to the fullest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO/ Vienna Management

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Other web-users rate our hotel

  • 1,099 reviews 9.7/10 Location
  • 1,904 reviews 8.5/10 Room
  • 1,660 reviews 8.3/10 Service
  • 12 reviews 7.9/10 WiFi
  • 720 reviews 8/10 Breakfast
  • 636 reviews 7.8/10 Comfort
  • 628 reviews 9/10 Vibe
  • 460 reviews 8.4/10 Amenities

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