Mercure Budapest City Center Hotel 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 291

Gwarancja
najniższej ceny
Mercure Budapest City Center Hotel - Image 1
Mercure Budapest City Center Hotel - Image 2
Mercure Budapest City Center Hotel - Image 3
Mercure Budapest City Center Hotel - Image 4
Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPESZT, Węgry

Opis

O hotelu

  • Idealna lokalizacja w samym centrum miasta

  • Świeżo wyremontowane pokoje typu superior

  • Bezpłatny zestaw do kawy i herbaty w pokoju

  • Darmowa sieć WIFI na terenie całego hotelu

  • Przyjazny i profesjonalny personel

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPESZT
Węgry

Pozycja GPS:47.494183, 19.052557

Telefon
Faks +36 1 485 3111

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 291

Ocena TripAdvisor  4.0/5  Liczba opinii: 705

Świetne miejsce

Ocena klientów 5.0/5

Michał Rodziny - Opinie potwierdzone ALL

Super lokalizacja, świetne jedzenie, bardzo miła obsługa, ładne i zadbane pokoje

Dear Michał, Thank you very much for taking the time to share your feedback with us! I am thrilled that you appreciated our great location, delicious food offerings, and the attentive service provided by our team. Ensuring a pleasant and comfortable experience for our guests is our top priority. I am also glad that you found our rooms to be nice and well-kept, as we strive to maintain a high standard of cleanliness and comfort throughout the hotel. We truly value your kind words and hope to welcome you back on your next visit to Budapest! Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

A good stay.

Ocena na stronie TripAdvisor 4.0/5

Voigt Opinia zatwierdzona w TripAdvisor

This was our Lads' 19th annual trip. Our intention is to visit a different country each year. Sadly our numbers diminish with the passing years so only four of us this year. One of our requirements is rooms with twin beds - the Mercure was perfect in this regard. Also we weren't troubled by building noise although it was the weekend so that could be why. But I had requested quiet rooms if possible. Rooms were perfect although a bit warm for sleeping, even although the temperature outside was cool. Staff were great, very friendly & helpful. My only gripe was breakfast. This wasn't as good as my recent stays at Novotel & Ibis hotels. Mainly the hot dishes which weren't't regularly refreshed meaning that they dried out and looked very unappetising. There were plenty of staff clearing tables but none of them seemed to have any responsibility for making sure the hot dishes were up to scratch. Also there wasn't much for vegetarians or vegans in the way of hot dishes. I did appreciate pizza being available. Otherwise if was a very good stay.

Dear Voigt, Thank you for sharing your feedback about your recent stay with us. I am pleased to hear that our hotel was suitable for your annual trip and that the twin-bedded rooms in which you were accommodated met your needs perfectly. It is also wonderful to know that you had an overall very good stay and found our staff to be friendly and helpful. However, I apologize if the room temperature did not meet your expectations. Your comments are valuable, and we will take them into consideration to ensure a more comfortable experience for our future guests. We appreciate your input on our breakfast selection as well, as we continuously strive to enhance our guests' experience by improving the variety and quality of our offerings. Should your travels bring you back to Budapest, we would love the opportunity to welcome you for an even more enjoyable experience in the future. Kind regards, Róbert Kovács General Manager

Terrible stay! Awful experience!

Ocena na stronie TripAdvisor 1.0/5

funnyman007 Rodziny - Opinia zatwierdzona w TripAdvisor

I am extremely disappointed with my recent stay at Mercure hotel. Not only did they mishandle my reservation, but they also subjected my wife and children to an unacceptable wait at the front desk, providing inadequate explanations for the delay. Additionally, the exorbitant parking fee I paid was unjustifiable considering the deplorable condition of the parking area, which was under construction and filled with equipment, making it extremely challenging to park and exit safely. This experience has tarnished my impression of Mercure in Budapest, and I will not be recommending it to anyone.

Dear funnyman007, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. While I am pleased that you chose us for your accommodation, it is disheartening to learn that your experience did not meet your expectations. I sincerely apologize that the check-in process took longer than expected. Providing a smooth and efficient check-in experience is a top priority for us, and we regret that we fell short of your expectation during your stay. Furthermore, I am truly sorry to hear about the challenges you encountered with parking. Guest satisfaction is paramount to us; therefore, we will carefully consider your remarks as we strive to enhance our services and ensure a consistently exceptional experience for all our guests. Should you reconsider in the future, we would love the opportunity to host you again to regain your trust in our hotel and services. Kind regards, Róbert Kovács General Manager

Perfect stay in Budapest

Ocena na stronie TripAdvisor 5.0/5

RobertK2462 Opinia zatwierdzona w TripAdvisor

A big thank you for my perfect stay. I had a wonderful room and the service was also excellent. I really liked the Winestone restaurant, which offers a wide variety of local and international dishes. The cleanliness in the room and bathroom was exceptionel.

Dear RobertK2462, Let me express my heartfelt thank you for your outstanding review. I am delighted that your assigned room was convenient for you and it is also gratifying to read that our ambitious and courteous staff provided the excellent service that we strive for. I am thrilled to see your compliments concerning our restaurant as such wonderful feedback ensures all of us that we are on the right path. Last but not least, your kind words about cleanliness are also greatly appreciated. It was a pleasure having you as our guest, and we eagerly anticipate the opportunity to welcome you back to our hotel in the future! Best regards, Róbert Kovács General Manager

Building works

Ocena na stronie TripAdvisor 3.0/5

garystewart409 Opinia zatwierdzona w TripAdvisor

I have stayed at this hotel before so obvious was happy with it. But this time there was a problem with builders starting work at 7am outside your window. The answer would have been to shut the Windows and turn on the air conditioning but the air conditioning is turned off to the rooms. The staff were helpful and did move us to quieter rooms which were not as bad though you could still hear the noise but it is difficult to recommend this hotel to anyone who wants to sleep beyond 7am.

Dear garystewart409, Thank you for choosing our hotel for your recent visit and for sharing your feedback with us. I truly appreciate your continued patronage and am pleased to learn that your previous experiences with us have been satisfactory. However, I apologize for any inconvenience caused by the ongoing neighboring construction works during your recent stay. While these works are beyond our control, please rest assured that we are actively keeping in contact with the responsible parties and representing the interests of our guests and the hotel. At the same time, I am pleased to note that we were able to promptly address the issue by arranging a room change, ensuring a more comfortable experience aligned with your expectations. We value your honest response and hope to have the pleasure of welcoming you back to our hotel for a more enjoyable experience in the future. Kind regards, Róbert Kovács General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 318 Liczba opinii 9.6/10 Lokalizacja
  • 1 124 Liczba opinii 6.4/10 Pokój
  • 1 006 Liczba opinii 8.7/10 Obsługa
  • 12 Liczba opinii 8.5/10 Internet
  • 654 Liczba opinii 8.1/10 Śniadanie
  • 646 Liczba opinii 3.7/10 Komfort
  • 447 Liczba opinii 8.3/10 Czystość
  • 238 Liczba opinii 4.9/10 Udogodnienia

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Budapeszt - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (w tym VAT i opłaty miejscowe) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.