노보텔 바르셀로나 시티 4성

고객 평점 (ALL 평가) 4.4/5 3,137 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 바르셀로나 시티 - Image 1
노보텔 바르셀로나 시티 - Image 2
노보텔 바르셀로나 시티 - Image 3
노보텔 바르셀로나 시티 - Image 4
Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 바르셀로나, 스페인

호텔설명

호텔 추가 정보

  • 바르셀로나의 멋진 전망을 감상할 수 있는 수영장과 19 루프톱 바

  • 패밀리룸(어린이 2인 숙박 무료)

  • 무료 예약 주차장

  • 매일 점심과 저녁에 영업하는 레스토랑

  • 글로리스 지하철역까지 도보 5분, 좋은 교통편

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

노보텔 바르셀로나 시티

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 바르셀로나
스페인

GPS:41.404259, 2.191266

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT NOVOTEL BARCELONA

채식주의자 및 비건 옵션이 포함된 현지 식재료로 만든 시장 요리를 맛보세요. 셰프 요리, 타파스, 최고의 현지 특선 요리, 맛있는 홈메이드 디저트를 맛보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,137 리뷰

TripAdvisor 평가  4.0/5  4,938 리뷰

Terrible not good value for money.

트립어드바이저 평점 1.0/5

sindhubiju Friends getaway - TripAdvisor 인증 리뷰

One of the worse hotels I have stayed in, in a long time. The key cards never work. Advertised wrongly as the they have a pool and sky bar and toiletries in the bath room. It is very basic. They have all the amenities but nothing is open. Not even the bath tub in the suites are functioning. To add to it the staff are quite unfriendly. Location is not that great either. I paid its 200 euros a night not good value for money either.

Dear Sindhubiju, Thank you for sharing your feedback regarding your recent stay at Novotel Barcelona City. We are deeply sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. We understand your disappointment regarding our facilities on our rooftop, however, the information about the works was indicated on all websites during booking process. Barcelona is knowing a severe drought and for this reason, the authorities have been obligated to take action, and one of them is about the use of swimming pool. This is why the hotel choose this period to do the improvement works, in addition of the opening of the swimming pool which is on the 10th of May, when the weather is more enjoyable and that it can heat it. However, we are deeply sorry for the inconvenience caused. Regarding the functionality of the bathtub, we understand the importance of providing a fully operational and enjoyable experience for our guests. But again, because Barcelona is knowing a severe drought and local authorities have taken measures to prevent it from getting worse, we have to remove the bath stopper to encourage people to take a shower rather than a bath and therefore to use less water. However, you could still ask the reception to give you a bath stopper. We thank you for your understanding. About the toiletries in the bathroom we would like to let you know that in the suites, you can find extra amenities but also that the hotel is following a sustainable regulation. One of the focus is to collaborate with Rituals to offer you quality and only necessary products and therefore avoid monodosis products. However, if you are really in need of anything feel free to ask at the reception. Furthermore, we deeply regret to hear that you found our staff unfriendly. Hospitality and guest satisfaction are our top priorities. There is a few new members and interns in training in our staff which can explain the lack of professionalism. However, the information has been communicated to our employees to reinforce this point so that it doesn´t happen anymore in the future. We are sorry that you did not find our location accommodating as we are not far from the metro Glories or even from the Sagrada Familia or the beach by foot. Once again, we apologize for the inconveniences you experienced during your stay. Your feedback is invaluable to us as we strive to continuously improve the guest experience. We hope you will consider giving us another opportunity to exceed your expectations in the future. Warm regards Agathe F Guest Experience Assistant

The restaurant

트립어드바이저 평점 5.0/5

Martina V TripAdvisor 인증 리뷰

Excellent food, the staff was very friendly, helpful and delightful. The waiter Roger had everything under control. Paella from chef Ferran is something you must try.

Dear guest, Thank you for rating and commenting your experience at Novotel Barcelona City. We are pleased to learn that you had a great stay with us and that you particularly appreciated our restaurant offer and staff. We are looking forward to welcoming you again for a enjoyable stay! Best regards, Agathe F Guest Experience Assistant

OH NO - friendly Untrained staff.- Frustration Sets in

트립어드바이저 평점 2.0/5

michaeldI5401JC TripAdvisor 인증 리뷰

This could be a great hotel, but the staff are very poorly trained, literally every question orrequest was not carried through. The restaurant was great with wonderful well priced food. The staff are young and keen, but super green, and dont follow through with a request. It was quite frustrating! I cant recommend this one, i sure many better options in Barcelona!. A one night businessman ! Yep i can see that work, a couple on holidays, nah not this place.

Dear Michael, Thank you for taking the time to share your experience at Novotel Barcelona City. We are sorry to read that our team did not meet your expectations. We would like to let you know that we have a mix staff with experience and team trainee & new recruits, but know that your comments will be returned to avoid situations like this in the future. We hope to have another chance to offer you a better service in our hotel. Sincerely, Agathe F Guest Experience Assistant

No swimming pool!

트립어드바이저 평점 3.0/5

Katie D TripAdvisor 인증 리뷰

Thoroughly disappointed, booked the hotel as a suprise for my husband and two children, finding a hotel with a swimming pool centrally to Barcelona. However on arrival the pool isn't open. I have double checked the website and can't see an obvious notice to say this is the case. Two very disappointed children and a real taint on our stay. Reception apologised and said they would let the website team know but nothing more they could do. Staff all very friendly and tried hard to welcome tired children when we arrived from travelling with little activity packs and some sweets. Check in took a while even after "checking in online", which I would say was a waste of time, didn't seem to speed up the process. Location perfect, room quite tight for the full family but it's manageable.

Dear Kathy, Thank you for sharing your feedback regarding your stay at our Novotel Barcelona City. We're sorry to hear that your stay with us did not meet your expectations. We understand your frustration regarding the swimming pool being closed, however, it is indeed notified on our website and during reservation process that the swimming pool isn't opened due to seasonal reasons. We hope to have another opportunity to better serve you in the near future ! Best regards, Indirah B Guest Experience Assistant

Great for a Novotel

트립어드바이저 평점 5.0/5

tmsglc TripAdvisor 인증 리뷰

The hotel is located around 5 mins walking from the Glories metro station and about 25 mins walk from either the Sagrada Familia or Arc the Triomf. Well appointed room with lovely view over the city and the Sagrada Familia. Delicious breakfast which in fact was a surprise. Friendly and courteous staff.

Dear guest, Thank you very much for taking the time to write a feedback about your stay in Novotel Barcelona City. It is very important for us to receive reviews, to be able to always improve our services. It is a pleasure to read that the hotel, its service and its staff met your expectations and that you were able to enjoy sightseeing of Barcelona. We are looking forward to seeing you again soon! Sincerely, Agathe F Guest Experience Assistant

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,742 리뷰 9.4/10 위치
  • 2,211 리뷰 6.6/10 객실
  • 2,321 리뷰 8.7/10 서비스
  • 47 리뷰 3.9/10 인터넷 가격
  • 1,296 리뷰 9/10 조식
  • 758 리뷰 7/10 청결도
  • 612 리뷰 8.2/10 레스토랑

Powered by Trustyou

주변에 있는 다른 시설

바르셀로나 지역 모든 호텔
내부 체제 규정

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.