Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.0/5 4,544 reviews

Best price
guarantee
Sofitel New York - Image 1
Sofitel New York - Image 2
Sofitel New York - Image 3
Sofitel New York - Image 4
45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, Lunch, Dinner, and Drinks

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie Française

Enjoy a taste of France at Gaby Brasserie Française, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,544 reviews

TripAdvisor Rating  4.5/5  7,890 reviews

Great staff and location. Big rooms!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

What a lovely place to stay. Wonderful staff. Very convenient location. Spacious room and bathroom. Great breakfast. Spotless.

Dear Helen G., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Excellent service, dated hotel and gym is small

Customer review rating 4.0/5

Cw Business - Confirmed reviews ALL

The staff was absolutely amazing. They went above and beyond to make sure my Stay was amazing. The barkeepers were excellent, and the drinks were very good. Is the gym? Very small and not enough weights for people to work out whether in the morning or the afternoon it’s always busy. The room is very dated and I had a broken refrigerator. They were amazing and brought another one up, but that one was broken as well. It’s a lovely hotel but for the amount I paid I could stay at a newer Marriott

Dear Christine W., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Overpriced hotel for so so room quality and features

Customer review rating 1.5/5

Chris J. Business - Confirmed reviews ALL

Over $500/night for a hotel that does not have the functionality I would expect in this price range. - No complementary bottle of water - No coffee machine in the room - no mini bar - over price room service ($85 for a salad and a bottle of water) - a Desk without power outlet to connect a computer and phone charger The French charm is not enough to justify the price of an under equipped hotel. I will recommend my company no longer uses this hotel for meetings in NYC.

Dear Christopher J., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marioara Sfera

Good location, excellent staff, Meti and Nick in Bar Gaby (we've been guests for years).

Customer review rating 4.0/5

Howard Y. Couples - Confirmed reviews ALL

Yes, we've been visiting the Sofitel for a number of years interrupted by COVID, but, Meti and Nick are still excellent working in Bar Gaby. The hotel has been maintained well but the shower lacks the water pressure that would make the room amenities stand out. It's nice and quiet in the rooms/between rooms. However, the rooms lack a good electrical outlet on the window side; there are adequate plugs on the other side of the bed. Some type of extension under the bed to the window side would be nice.

Dear Howard Y., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are truly happy to have Meti and Nick as part of our family. They are both amazing! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As well we are pleased to announce that we are looking forward to our renovations as of next year. We noted the suggestion on outlets and will let the team know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marioara Sfera

Terrible check in

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The check-in staff were rude and insulting.

Dear Luba G., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express once again my sincerest apologies. It was a pleasure to meet you the following day. I do hope that the rest of your visit was pleasant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marioara Sfera

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,358 reviews 9.6/10 Location
  • 2,445 reviews 5.8/10 Room
  • 2,255 reviews 7.2/10 Service
  • 43 reviews 6.2/10 WiFi
  • 727 reviews 3.7/10 Food
  • 610 reviews 6.8/10 Cleanliness
  • 524 reviews 4.5/10 Value
  • 402 reviews 5.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

The Plaza - A Fairmont Managed Hotel 5 stars

At 1.162 km

See the hotel
All our hotels in New York City

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.