Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 4,175 reviews

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
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Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

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Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,175 reviews

TripAdvisor Rating  3.5/5  330 reviews

Very Run Down

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I have stayed at Novotel Sunshine Coast at least 15 times over the years. Mostly for business. The rooms have reached a point now where they need a complete refurbishment. Or need to be knocked down and rebuilt.

Good stay

Customer review rating 3.5/5

Jenn Couples - Confirmed reviews ALL

An enjoyable extended long weekend.

Dear Jennifer, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your extended long weekend stay. We apologize for the inconvenience caused by the spa being out of order during a day of your visit. We understand the importance of all facilities being available to enhance our guests' experience. Your suggestions regarding additional storage, an extractor fan in the bathroom, and a shower door to prevent water splashing are noted. We'll take these into consideration for future improvements to our rooms. Regarding the room servicing rewards program and recycling bins, we appreciate your feedback. We'll ensure that information about the rewards program is more prominently displayed, and we'll consider adding recycling bins in or near the rooms for guests' convenience. We value your input and hope to welcome you back for another enjoyable stay in the future. Best regards, Kirra Guest Service Agent

Not a good stay

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

The buffet breakfast for the price was not worth it. The chairs still had food on them with sticky tables. The balcony we did not think was safe for our 2 year old grandson and in hindsight we should have asked to be moved. When you see zip ties it is concerning. The lack of interest and friendliness of resort staff doing activities Won't be back.

Very relaxing

Customer review rating 4.5/5

Willow Couples - Confirmed reviews ALL

Was great to visit the resort again Breakfast was fantastic Buildings need some maintenance they are showing there age

Dear Willow We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Guest Service Agent

great service

Customer review rating 5.0/5

Angie S. Couples - Confirmed reviews ALL

Great service, beautiful room and loved the surroundings. will definately be my choice of stay when in rhe sunshine coast

Dear Angeliki S., We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive such positive feedback. We are grateful for your encouraging response which will be passed onto the rest of the team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Guest Service Agent

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