ソフィテルパリルフォーブル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,841 件のレビュー

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15, rue Boissy d'Anglas, 75008 パリ, フランス

説明

ホテルのその他の情報

  • Bureau VeritasによるALLSAFE認証

  • 有名な美術館に近接：ルーヴル、オルセー、オランジュリー、グラン+プティ・パレ

  • パリの中心でのご滞在を満喫していただけます

  • これなしには語れない、シックなランデブー

当ホテルの客室

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ホテル所在地

ソフィテルパリルフォーブル

15, rue Boissy d'Anglas
75008 パリ
フランス

GPS:48.868528, 2.321506

電話番号
ファックス +33 1 44 94 14 28

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,841 件のレビュー

トリップアドバイザーの評価  4.5/5  1,407 件のレビュー

2024エクセレンス認証

Hotel Needs A Thorough Clean, Stay Away

トリップアドバイザーの評価 1.0/5

nteam_newyork トリップアドバイザー認証口コミ

Perfect location near Place de la Concorde and shopping on Rue Saint-Honore. Pretty, though compact, rooms. Professional front desk staff. Friendly and attentive restaurant staff. Breakfast buffet w/ fresh squeezed orange and other juices, but unremarkable options for fresh fruit, cheese, pastries. The huge problem at Sofitel Le Faubourg is cleanliness or rather the lack thereof. Our bathroom — the shower, walls, sink, toilet, floor, and hair dryer — had not been properly cleaned in a very, very long time. This clearly was not a one off, isolated, housekeeping's having a bad day thing. We honestly dreaded taking a shower. There was a dirty ring and staining around the sink, and a pattern of aging stains in the shower. The toilet seat was broken and the bathroom floor soiled. In the room, the scuff marks were everywhere and all the doors were visibly dirty. And this was our second room -- we asked to be moved out of the first one because the shower rod was broken and the shower unclean (visible organic matter). Difficult to believe that this was bad luck with 2 separate luxury rooms, the hotel clearly has a housekeeping and maintenance problem. There were a few additional, lesser issues. The main lobby is beautiful, but the guest elevators and room floors look tired and in need of updating. There is a large, active construction site next door that is not mentioned on the hotel website or by the staff. We were also right above the Buddha-Bar Paris, a club that stays open very late. We live in NYC and city noises generally don’t bother us, but the construction and/or club noise woke us up every night. Also, the main hotel entrance is through Rue Boissy d’Anglas, which is ramped off and guarded (US Embassy?). You can drive through only if your name matches the guest list, which means that an Uber cannot pick you up at the hotel and you must meet them somewhere in the vicinity – rain or shine, luggage or not. Again, no mention of this on the hotel's website. Our 3 nights here were ruined and we certainly did not have the "extraordinary and luxurious experience" that Sofitel Le Faubourg advertises and charges for. A generous rating for this property would be 2* -- all else aside, cleanliness simply cannot be an issue at a luxury hotel.

Stay here!

トリップアドバイザーの評価 5.0/5

lindseyblades トリップアドバイザー認証口コミ

Amazing stay highly recommend! Very safe, clean and helpful staff! Close to everything. Breakfast is AMAZING! Wish I had purchased the breakfast package. Staff was helpful and always available. Bed is comfortable, windows open to the street. Booked last minute and never happier for it.

they made me feel like an extremely special customer

トリップアドバイザーの評価 5.0/5

Andrea B トリップアドバイザー認証口コミ

spectacular service and care. Especially by Mrs. Alícia and Florência. from early check-in, upgrading my room and a delicious cappuccino while I waited. the Ladies are amazing. Breakfast is first class. Very good located Hotel . Thank you for everything.

Chère Andrea, Thank you so much for sharing your experience. We are delighted to read you had a wonderful stay with us! Your kind comments are truly a reward for our teams, and you can be sure that they are shared. It would be our pleasure to welcome you back anytime you are in Paris! Kind regards, Valentine Guest Relations

Avoid

トリップアドバイザーの評価 1.0/5

paulbK1954IK トリップアドバイザー認証口コミ

Ordered breakfast for 9.00 am in the morning. It came after chasing at 9.40 am so we missed an exhibition we had booked. Phone in room didn’t connect to front desk or concierge. Had to chase for removal of dirty coffee cups and the provision of hand towels. Smug self satisfied staff. I was really disappointed given price point. Avoid.

Cher Monsieur Baker, Thank you for taking the time to share your experience with us. I would like to renew our most sincere apologies for the disappointing experience you had during your recent stay with us. Again, we would like to assure you that this is not at all the level of service we pride ourselves in delivering. I am sorry that the interactions following your feedback did not contribute to meet your expectations before your departure, and that the solutions offered were not satisfactory. We hope you were still able to enjoy the prime location of our hotel and the beautiful sights of the City of Light. It is our hope that you will give us the opportunity to welcome you again in our property, and our Guest Relations team will be delighted to personally welcome you and follow your stay to ensure you have a most seamless experience. Should you decide to trust us with your next trip to Paris, please contact us at h1295-gr3@sofitel.com and we will gladly assist you with your booking. Respectfully, Valentine Guest Relations

Great hotel but avoid so called 'duplex' rooms.

トリップアドバイザーの評価 4.0/5

truthtellertraveller ビジネス - トリップアドバイザー認証口コミ

Excellent hotel & location, less than a minute from La Place de Concord & Hotel de Crillion & the metro & with high designer shops all around, if that's your bag. Lovely staff & breakfast room/bar. Very luxurious facilities. The big problem is that the en suite room had a downstairs sofa and seating area which made it too onerous to go down & use & so I didn't. I was told it was like a 'Parisien duplex', as if that was a virtue, which is a joke - honestly! Other than that, great hotel.

Dear Truthtellertraveller, Thank you for taking the time to share your experience with us. We are sincerely happy you enjoyed the hospitality of our teams and extensive breakfast buffet. It is also lovely to read you liked our property and its location! We are truly sorry you did not fully enjoy the layout of your room. We would love to welcome you back on a next trip to Paris, and it will be our pleasure to assist you in finding the most comfortable room for you. Please, do not hesitate to contact us at h1295-gr3@sofitel.com for your next trip! Kind regards, Valentine Guest Relations

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 514 件のレビュー 9.7/10 ロケーション
  • 590 件のレビュー 7.8/10 客室
  • 971 件のレビュー 9.4/10 サービス
  • 267 件のレビュー 6.9/10 快適さ
  • 233 件のレビュー 8.9/10 朝食
  • 176 件のレビュー 8.5/10 料理
  • 125 件のレビュー 8/10 清潔さ
  • 51 件のレビュー 9.1/10 バー＆飲料

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パリのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。