Terms & conditions

* Subject to availability and conditions. See hotel's conditions of sale upon booking.

VIP Shopping Break offer is currently available at ibis London Stratford hotel with Westfield Stratford City shopping centre and ibis London Shepherds Bush hotel with Westfield London shopping centre.

Special terms :
Fully pre-paid rate. No changes, cancellations or refunds allowed. Offer cannot be combined with any other promotion and is subject to availability. Blackout dates may apply.

Cancellation policy :
The amount due is not refundable even if the booking is cancelled or modified.

Check in Policy :
The room is available from 12:00.

Check out Policy :
The room must be vacated by 12:00 at the latest.

Special term for children :
Reservations can only be made by guests 18 years old or over. When arriving at the hotel, no guests under 18 years of age will be permitted to stay without being accompanied by a guest 18 years old or over.

Package Inclusions :
Glass ofbubbly per guest, breakfast, VIP Visitor Pass to Westfield (up to 10% off at selected shops at Westfield)

Guarantee Policy :
Full amount of stay is payable in advance by credit card at booking time. The credit card used for booking must be presented at reception upon the client's arrival.