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How to cancel / change my reservation

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What time will the hotel hold my room until ?

For late arrivals, you can guarantee your reservation with a credit/debit card number.

This guarantees that your room will be reserved after the time stated in the brand's policy. As such, the hotel is committed to holding this reservation until noon the following day.

If you do not arrive at the hotel and if you have not cancelled your reservation, you will be charged for the first night.

This response has been useful ?

We have updated the programme’s General Conditions of Use to reflect these new features. These General Conditions of Use will automatically come into effect on 1st January 2017. We invite you to read them now: