Your status

Your points

You still need points or
nights' stay in a participant hotel
to receive your card

Your support space

Le club AccorHotels

AccorHotels Privileged Partners

Programme

Can I earn points on stays made before I was a member?

No, according to our general terms and conditions of use, any stay prior to Le Club AccorHotels programme membership is not eligible for points.

Therefore, stays completed before your membership cannot be included and your stays / points will not appear on your account.

For your future stays:

  • Develop the winner instinct by booking directly on our website
  • Always specify your card number on reservation and present your card on arrival at the hotel

N.B.: all stays completed at a Fairmont, Raffles or Swissôtel address under these brands' loyalty programmes will be taken into account during the merger with the Le Club AccorHotels programme on 2 July 2018, so don't forget to show your Fairmont President's Club card or Swissotel Circle card when checking-in, or to subscribe to their loyalty programmes.

This response has been useful ?

We have updated the programme’s General Conditions of Use to reflect these new features. These General Conditions of Use will automatically come into effect on 1st January 2017. We invite you to read them now: