Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 494 reviews

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Mercure Cardiff North Hotel - Image 1
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Circle Way East, Llanedeyrn, CF239XF CARDIFF, United Kingdom

Description

Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  494 reviews

TripAdvisor Rating  4.0/5  254 reviews

Relaxing stay

Customer review rating 5.0/5

Ian Couples - Confirmed reviews ALL

Stayed 1night for concert at Cardiff arena. Just 10 minutes to city centre. Room and hotel well maintained. Disappointed the double room only had 1 chair at the table.

Dear Ian, Thank you for taking the time to share your review. It is wonderful to hear that you enjoyed a relaxing stay with us and found our location convenient for your visit to the Cardiff arena. We take great pride in maintaining both our rooms and hotel facilities to ensure our guests have a comfortable experience. We apologize for any inconvenience you may have experienced regarding the seating in your room. We always aim to provide complete comfort and convenience for our guests, and we regret that we fell short in this instance. Your kind words about our bar staff and your dining experiences are truly appreciated. It's heartening to know that our efforts to provide quality service and culinary delights have not gone unnoticed. Furthermore, your positive remarks on the hotel's commitment to sustainability are encouraging as we strive to maintain responsible practices. Lastly, we're delighted that our loyalty program met your expectations and that you would recommend it to others. Your satisfaction with these aspects of your stay is a testament to our dedication to guest experience. It would be a pleasure to welcome you again. Best regards, Dorota Price, General Manager hb…, T.: +4…

Absolutely Fabulous…

Customer review rating 5.0/5

Miss C. Business - Confirmed reviews ALL

Absolutely superb outstanding…

Dear Juliette, Thank you very much for this kind review. It is immensely rewarding for us to know that our staff, including Sanjay, Christine, and our kitchen and bar teams, left such a positive impression on you. Their dedication to guest satisfaction is a cornerstone of our service ethos. We are also delighted that the dining experiences at our RGB Restaurant and Lounge Bar met your expectations with our variety and quality, reflecting our commitment to culinary excellence and comprehensive care we aim to provide for a comfortable and enjoyable guest experience. Thank you once again for your commendation, it serves as a wonderful encouragement for the entire team here at Mercure Cardiff North. It would be a pleasure to welcome you back. Best wishes, Atanas Mladenov, Front Office Manager

Good stay

Customer review rating 4.5/5

Aiste Families - Confirmed reviews ALL

Clean and welcoming room

Dear Guest, We appreciate that you took the time to share your experience with us. It is delightful to hear that you found your room to be clean and welcoming. These are qualities we strive to maintain consistently, and it's reassuring to know they contributed positively to your experience with us. We noticed that you are not currently a member of our ALL - Accor Live Limitless loyalty programme. Should you consider joining, we would be delighted to share with you the benefits and exclusive offers it provides, enhancing your future stays at Mercure hotels around the world. Once again, thank you for choosing Mercure Cardiff North for your accommodation needs. Your commendation is greatly appreciated by our entire team. It would be a pleasure to welcome you again. Kindest regards, Atanas Mladenov, Front Office Manager

Convenient location

Customer review rating 4.0/5

Andy H. Families - Confirmed reviews ALL

Enjoyable experience, nice food.

Dear Andy, Thank you for the time you have taken to review your recent stay, We are thrilled to hear that our location was convenient for your needs, and that you found the overall experience enjoyable. It is particularly gratifying to learn that the food at our RGB Restaurant and the service at Cardiff North Bar exceeded your expectations. Such comments affirm our commitment to culinary and service excellence. Finally, we are delighted that Moses made a special contribution to your satisfaction. We will be sure to pass on your kind words to him, as it is the dedication of team members like him that creates memorable experiences for our guests. Thank you for choosing Mercure Cardiff North, and for your commendation of our team's efforts. We eagerly await the opportunity to serve you again. Warm regards, Dorota Price, General Manager hb…, T.: +4…

If chess was not based there, then I would not stay there, as it is a poor location.

Customer review rating 4.5/5

Mark T. Solo - Confirmed reviews ALL

Basically I am very angry for being overcharged by £212 because I booked through Accor. Never again.

Dear Mark, Thank you for your review. It's wonderful to hear that you found our hotel to be impeccably clean, as we place a high priority on maintaining our standards of cleanliness and hygiene. However, we regret to hear your experience with the booking site did not meet your expectations and understand your concerns regarding the cost of your stay. We strive to provide the best value to our guests and apologize for any inconvenience this may have caused. We are glad to know that you would consider booking directly with us for your next visit during Easter; our team will ensure to assist you with the best possible rates and services. Your loyalty as a member of ALL - Accor Live Limitless is extremely valuable to us, and we are committed to ensuring that your future experiences with Mercure Cardiff North are both satisfying and enjoyable. We hope to welcome you back on a future occasion. Best wishes, Atanas Mladenov, Front Office Manager

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Other web-users rate our hotel

  • 588 reviews 8/10 Location
  • 1,411 reviews 7.3/10 Room
  • 1,040 reviews 7.7/10 Service
  • 25 reviews 7.8/10 WiFi
  • 831 reviews 7.3/10 Comfort
  • 643 reviews 7/10 Cleanliness
  • 463 reviews 7.5/10 Breakfast
  • 390 reviews 6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.