Swissôtel Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.3/5 2,917 reviews

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Description

Hotel extras

  • Connected to Al Ghurair Centre, Dubai's first shopping Mall

  • Kid approved! Family friendly accommodation with special treats for our young guests

  • Complimentary shuttle service to La Mer Beach 3 times per day.

  • Home to Little Explorer's brunch, the award winning family friendly culinary activity

  • Award winning Swissotel Spa & Sports, rated amongst the top 3 Spa's in Dubai by Tripadvisor

Our accommodation(s)

Hotel location

Swissôtel Al Ghurair

Po Box 185051, Umar Bin Al Kattab Road, Deira
185051 Dubai
United Arab Emirates

GPS:25.269321, 55.316925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,917 reviews

TripAdvisor Rating  4.5/5  3,342 reviews

Certificate of excellence 2024

Worst stay for a 1200AED per night hotel room

Customer review rating 1.0/5

Sean Solo - Confirmed reviews ALL

TV not working, engineering service very slow and come to fix the problem during sleeping hours?! Not thoughtful services provided, no usb type C charger provided when custmoer has an urgent demand. And room infrastructure not fully equipped, even no stationery in the drawer, furniture is old. Most importantly above things are happened in a so called 5 star hotel with 1200 AED per night!! If not becoz the heavy rainfall, will not stay there. Very disappointed . Worst hotel stay experience I ever had around the whole world.

Dear Ms./Mr. Sean, Thank you for rating. We greatly appreciate the time you have taken to answer the survey for our hotel. Rest assured that we have noted the areas you were not satisfied to be checked for the needed action to be applied. Thank you for bringing your concerns to our attention. We look forward to welcome you back in the hotel soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Awesome experience

TripAdvisor rating 5.0/5

Reynaldo D TripAdvisor review

I have had nothing to say but only good experiences with Swissotel’s Spa and Fitness Center. Thanks to Grace and Andrea, they are both exceptional. Moreover, the ambiance is awesome and the pool area is relaxing, too. Would highly recommend.

Amazing stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

I had the best experience ever at the Swissôtel Al Ghurair

Dear Valued Guest, Thank you for rating us perfect. We greatly appreciate the time you have taken to answer the survey for our hotel. We are glad that your stay has been pleasant, and we will ensure that the same wonderful experience will be consistently delivered. We look forward to welcoming you back in the hotel soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Good stay

Customer review rating 5.0/5

Usman A. Couples - Confirmed reviews ALL

Best hotel well located and a very good stay Plus top of good service. Best breakfast.

Dear Usman A., Thank you for rating us perfect. We greatly appreciate the time you have taken to answer the survey for our hotel. We are glad that your stay has been pleasant, and we will ensure that the same wonderful experience will be consistently delivered. We look forward to welcoming you back in the hotel soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Good stay

Customer review rating 3.5/5

Carl Families - Confirmed reviews ALL

Overall experience was good. However, we could not check in at 3:00 PM due unavailability of the other room.

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Other web-users rate our hotel

  • 1,618 reviews 9.3/10 Location
  • 2,004 reviews 7.7/10 Room
  • 4,353 reviews 8.9/10 Service
  • 38 reviews 7.2/10 WiFi
  • 976 reviews 7.2/10 Breakfast
  • 806 reviews 7.7/10 Cleanliness
  • 172 reviews 9.3/10 Wellness Area
  • 32 reviews 5.3/10 Beach

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